J C Michael Groups Ltd - Scotland

6a St Patrick Street, Edinburgh EH8 9HB
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9.5 6 Reviews
  • J C Michael Groups Ltd - Scotland, Edinburgh
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Care Provided by J C Michael Groups Ltd - Scotland

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Oyetola Odewusi (Operations Manager)

Funding & Fees Guide for J C Michael Groups Ltd - Scotland

  • Prices

  • Charge per hour: £18.50
    Live-in Care base rate per week: £1200

  • Rates are flexible. Please contact for more information.
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J C Michael Groups Ltd - Scotland Reviews (6)

9.5

J C Michael Groups Ltd - Scotland has a Review Score of 9.5 (9.509) out of 10, based on 6 reviews in the last 2 years. Over all time J C Michael Groups Ltd - Scotland has 6 reviews.

Overall Experience

  • 5
  • 1
  • 0
  • 0
  • 0

Date Published

6
6
6
6
0

Review from Kenris M (Daughter of Client) published on 19 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We were very lucky to have several wonderful carers from JCM to help my father in the last 15 months of his life. They were all so kind, compassionate and professional and made a difficult period of our lives much more bearable. I can't thank them enough. Angels!
The team at headquarters were attentive
and helpful and always on hand to deal with any situations that arose. I would definitely recommend JCM.

Reply from Tola Odewusi, Operations Manager at J C Michael Groups Ltd - Scotland

Thank you so much for your kind words. It truly means the world to us to know that our carers could provide comfort and support to your father and your family during such a difficult time. We feel privileged to have been a part of his care, and your appreciation means everything to our team. We'll be sure to pass on your gratitude to both our carers and the management team. Wishing you and your family all the very best.


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Treated with Dignity

Value for Money

Review from S S (Daughter of Client) published on 12 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

All the carers were very pleasant and wanted the best for their client. Some were able to build up a rapport and responded well during visits.
They were good with myself and did not object to me being present when they were with their client.
All in all it was as good as the experience could be.

Reply from Oyetola Odewusi, Operations Manager Scotland at J C Michael Groups Ltd - Scotland

Thank you so much for expressing your gratitude to our care team. We take great pride in the services they provide. We appreciate you sharing this wonderful review and supporting J. C. Michael Groups Ltd. Our team will be informed of this.


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Review from K G (Son of Client) published on 12 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The J C Michael carers could not have done more for my late mum. Something I am grateful for and will never forget. They were exceptional in every way, keeping her clean, fed and hydrated. I have no hesitation in recommending their brilliant carers.

Reply from Oyetola Odewusi, Operations Manager Scotland at J C Michael Groups Ltd - Scotland

It is fantastic to hear your appreciation for our care team. We are very proud of the service they offer. Thank you for supporting J. C. Michael Groups Ltd and sharing this lovely review. This will be passed on to our team.


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Treated with Dignity

Value for Money

Review from Aisha W (Daughter of Client) published on 12 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The team from J C Michael Care provided an excellent service to my mother. With kindness, professionalism and friendly interaction my mother was very happy and cared for in the extra day to day help she needed living at home with various health limitations. Our family are very grateful for the support
over the years until my mother tragically passed away in February 2024. Thank you especially to two members of staff in particular who my mum rated highly for their attentiveness and skills.

Reply from Tola Odewusi, Operations Manager Scotland at J C Michael Groups Ltd - Scotland

Thank you for taking the time to share this kind feedback regarding our team. We are delighted to read your review of our service. We at J. C. Michael Groups Ltd are proud of our dedicated, professional and marvellous care team and are happy you do too. Thank you for your support, this will be passed on to our team.B


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Review from Lynne C (Daughter of Client) published on 16 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my mother receives is superb, the carer is compassionate, patient and extremely diligent.
Without said care, I doubt if my mother could live at home. She is very happy with her carer and it's been wonderful that she has had the same carer throughout.

Reply from Carmen Black, Manager at J C Michael Groups Ltd - Scotland

A huge thank you for the honest review. It was a pleasure to work with you in assisting your mum and we are happy to have had this much impact in your mum's life and care.


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Review from Sandy N (Son of Client) published on 16 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been using their services for over three years and the main carer is an absolute delight, professional and fully committed, qualified and dedicated. As a family, we can only give our thanks not only to the carer but her company that she works for.

Reply from Carmen Black, Registered Manager at J C Michael Groups Ltd - Scotland

Your mum was one of our lovely clients and we were blessed to have been part in assisting her for those three years. Also thank you for your support in making the job easy and straightforward for our carers.


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Current Review Score: 9.5 (9.509)

Overview of Review Score

The Review Score of 9.5 (9.509) out of 10 for J C Michael Groups Ltd - Scotland is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 6 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.909 for J C Michael Groups Ltd - Scotland is calculated as follows: ( (30 Excellents x 5) + (3 Goods x 4) ) ÷ 33 Ratings = 4.909

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for J C Michael Groups Ltd - Scotland is based on 6 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 = 4.6

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 7 Aug 2024

How well do we support people's wellbeing? Good

(4)
How good is our leadership? Good

(4)
How good is our staff team? Very good

(5)
How good is our setting? Not Assessed

(0)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Awards / Recognitions (0)

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Frequently Asked Questions about J C Michael Groups Ltd - Scotland

What Type of Services does J C Michael Groups Ltd - Scotland offer?

J C Michael Groups Ltd - Scotland offers Home Care.

How many Carers does J C Michael Groups Ltd - Scotland employ?

J C Michael Groups Ltd - Scotland employs 50 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact J C Michael Groups Ltd - Scotland to verify any information. View our terms and conditions. J C Michael Groups Ltd - Scotland has a Basic Service – more info.