How many Carers does Nest Homecare Ltd employ?

Nest Homecare Ltd employs 40 carers.

Nest Homecare Ltd, Claremont House, 70-72 Alma Road, Windsor, Berkshire SL4 3EZ

Review from Anton W (Son of Client) published on 11 March 2025
Submitted via Website • Report

Overall Experience

Last year, my father rapidly became quite frail and confused, culminating in a fall and a stint in hospital. A manager from Nest visited at very short notice to review his needs. They were so knowledgeable, kind, and professional and stayed with Dad for well over an hour to discuss his care options,

which were put in place only a few days later. Since then they've been outstanding. Their managers are always available and administer every possible aspect of his care, 24/7/365, which is wrapped up in his hourly fees at no extra cost. Nothing is too much trouble, from pharmacy collections, to arranging last minute extra care over Christmas. The carers themselves are brilliant and Dad loves having them around. I couldn't recommend this care company enough!

Reply from Nikki Willcock, Director at Nest Homecare Ltd

Thank you so much for your very kind words regarding the care for your Dad - we really aim to put 110% into helping support people to remain in their own homes, and we're delighted that we're able to do this for your lovely father.

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Review from C M (Son of Client) published on 25 February 2025
Submitted via Website • Report

Overall Experience

We were entirely happy with the care and attention received from Nest. They enabled my father to live and die at home with dignity. Both their management and carer were supportive and understanding.

Reply from Nikki Willcock, Director at Nest Homecare Ltd

Thank you so much for your kind words - it was our absolute pleasure to help support your Dad at home and he's very much missed.

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Review from Elizabeth R (Daughter of Client) published on 25 February 2025
Submitted via Website • Report

Overall Experience

To the management and all the amazing carers at Nest Homecare, myself, my brothers and my sister want to say thank you for looking after our parents. We couldn't have asked for a better company. The carers, all so professional, experienced and kind went above and beyond to care for our Mum and Dad.

Sadly, our Mum passed away in June 2024, which left our Dad living on his own. We upped the times your carers would come to be with him daily which was such a comfort to him and us. He has made some lovely friends with your carers. I highly recommend Nest Homecare. Many thanks for everything girls.

Reply from Nikki Willcock, Director at Nest Homecare Ltd

Thank you so much to you and all your family - we all absolutely loved helping support your parents, and it was such a sad loss when your Mum passed. Thanks again.

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Review from R F (Daughter-in-law of Client) published on 19 February 2025
Submitted via Website • Report

Overall Experience

Nest have been providing care for my family member for a few years now but we have recently increased their package. They try to provide continuity in the carers and are very understanding of my family member's individual needs. They give care with dignity and a smile.

Reply from Nikki Willcock, Director at Nest Homecare Ltd

Thanks so much for your very kind words. It's our pleasure to be able to have helped to support your family member for so long at home. Best wishes

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Review from Rachel A (Relative of Client) published on 19 February 2025
Submitted via Website • Report

Overall Experience

My mother-in-law's partner, at 92 years old, was already receiving fantastic care from Nest, with two visits per week while my mother-in-law was travelling. Despite his age, he is strong-willed and insists on going to the shops alone, taking long walks, and staying active. Unfortunately, he suffered

a fall on one his his little adventures and was taken to A and E.
Upon his return home, I contacted Nest, and they immediately sprang into action, increasing his visits and providing excellent communication and guidance on the next steps and longer-term planning. Thanks to their support, he made a quick recovery and we feel confident of his ongoing care through the help of Nest.

Reply from Nikki Willcock, Director at Nest Homecare Ltd

Thank you so much for your kind words - we will always do our best to assist in any situation, and we really enjoy helping support your family member.

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Review from Dawn C (Daughter of Client) published on 12 November 2024
Submitted via Website • Report

Overall Experience

My mother has dementia but was still living on her own. The care given was exceptional.
The caregivers were caring, understanding, and interested in what Mum had to say. Mum really liked them and was excited when they were due.
I can not fault them at all. When it was obvious to them that Mum needed

more care in different areas I was told immediately.
We carried on with the care provider until they advised that she could no longer be safe when she was on her own.
Mum is now in a nursing home near me in the area, and often talks about the lovely girls who looked after her!

Reply from Nikki Willcock, Director at Nest Homecare Ltd

Thank you so much for your lovely words, we really loved helping support your Mother and we're happy she's doing so well.

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Review from Gordon R (Son of Client) published on 4 September 2024
Submitted via Website • Report

Overall Experience

Nest has given excellent service to my 90-year-old mother. They were quick to respond when her need for care became apparent and added her to their schedule seamlessly. All of the carers are very professional and extremely kind, as are the office staff. I have no hesitation in recommending their services.

Reply from Nikki Willcock, Director at Nest Homecare Ltd

Thank you so much for your kind words and we will make sure these are passed on to the staff who supported your lovely Mother. It was such a pleasure to have met her and to have helped to support her. Very best wishes.

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Review from Lesley S (Daughter of Client) published on 3 September 2024
Submitted via Website • Report

Overall Experience

My elderly mother was admitted to hospital this spring and it became apparent to me that upon discharge she would need some support to continue living at home. I felt Mum needed some full-time care initially to enable her to gain confidence to be able to live back at home and due to a family wedding

and childcare duties I felt I was unable to provide this care. Nest quickly found someone to live in for 3 weeks. The carer was brilliant. Mum's personal needs were met and the house was spotless. Mum regained enough confidence for us to be able to reduce the visits to 1 hour per day. I have found the team to be very approachable, caring and sensitive to Mum's needs. At first, Mum was reluctant to consider needing help but she now sees that this is the best way to maintain her independence at home. I live about 45 minutes away from Mum and have other family responsibilities so cannot visit every day. I would highly recommend Nest to anyone who is in need of care help at home. Thank you.

Reply from Nikki Willcock, Director at Nest Homecare Ltd

Thank you so much for your lovely words - your Mother is an absolute pleasure to support her at home. The staff really look forward to seeing her every day and we're delighted to have helped her rehabilitate after her hospital stay. With very best wishes.

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Review from Sharon W (Daughter of Client) published on 2 September 2024
Submitted via Website • Report

Overall Experience

I would highly recommend these guys. Their care manager was just amazing and despite ringing at 5:30 pm as an emergency had care set up very soon. We didn't get to use them that long as sadly my mum passed away. The care manager was just amazing and her communication was perfect. Thank you for your

support in such a tough time. Mum had Alzheimer's and my dad was at home with my mum and they supported them both and myself as the daughter.

Reply from Nikki Willcock, Director at Nest Homecare Ltd

Thank you so much for your kind words - it was a pleasure to know you and your lovely Mum and Dad, even though it was for a short time. With very best wishes.

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Review from Alison B (Daughter of Client) published on 12 July 2024
Submitted via Website • Report

Overall Experience

We contacted Nest shortly after our Father passed away in February due to our mother having Alzheimer's and found them to be very caring and considerate of our situation. We initiated a home visit to assess my Mother's needs and they were very thorough and friendly and put Mum at ease. They chatted

easily with her to find out her likes and dislikes in order to find a carer that would fit perfectly. We are now into the 4th month of having a live-in carer with Mum, both the main carer and break cover carer are lovely happy people and they are so kind, caring and considerate and look after our Mum so well, Mum is settled and we feel happy knowing she is safe and being well looked after. I highly recommend Nest.

Reply from Nikki Willcock, Director at Nest Homecare Ltd

We cannot thank you enough for your kind words - it's such a pleasure to help support your amazing Mother at home, and to have met yourself and your sister. It's very humbling knowing that she is able to remain at home with our support. Thanks again.

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Review from Caroline G (Power of Attorney of Client) published on 14 February 2024
Submitted via Website • Report

Overall Experience

We hired Nest for a friend with dementia. She had three visits a day, one hour per visit. She also had a period of 3 weeks with a live-in carer. The carers have been so kind. They really care. They'd give her the medication, were very thorough, would help her keep clean, and would do little quizzes

with her to help with the memory. They took her to appointments, to do shopping, and even out for a coffee. They made sure she'd eaten, and if she hadn't they would cook something for her. They had a good understanding of my friend's health requirements and I can't recommend them highly enough. The office regularly kept in touch with me, and being able to read the carer's report of each visit was very helpful.

Reply from Nikki Willcock, Director at Nest Homecare Ltd

Thank you for your kind words - it was really such a pleasure to help support your lovely friend at home. Best regards.

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Review from M H (Daughter of Client) published on 16 November 2023
Submitted via Website • Report

Overall Experience

Very happy with the service Nest provide for my elderly mother. The carers are conscientious and helpful. It’s a relief to know that someone is visiting Mum twice a day and she looks forward to their visits.

Reply from Nikki Willcock, Director at Nest Homecare Ltd

Thank you so much for your kind words, it's an absolute pleasure to help support your mum at home and the team really enjoy seeing her.

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Review from E P (Daughter of Client) published on 8 November 2023
Submitted via Website • Report

Overall Experience

I can not fault the care Nest have provided! Over several years they provided extra care at short notice when we had a crisis and the kindness of one particular carer when my mother had a fall was above and beyond!

Reply from Nikki Willcock, Director at Nest Homecare Ltd

Thank you so much for your kind words and we're happy that we were able to assist in a crisis. Very best wishes.

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Review from Karin O (Wife of Client) published on 26 July 2023
Submitted via Website • Report

Overall Experience

I am very satisfied with the care that is given by Nest Homecare to my husband. My husband is also very happy to see two of them twice a day. The carers are mostly dressed in carer-appropriate clothes; they are friendly and courteous to my husband and are usually happy to be here in our house.

Reply from Nikki Willcock, Director at Nest Homecare Ltd

Thank you so much for your kind words. We really appreciate them and very much enjoy helping support them at home.

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Review from P P (Client) published on 8 December 2022
Submitted via Website • Report

Overall Experience

The carers provided for post-operative care were all very nice and very helpful and were on a schedule done at very short notice when a previously booked service had to withdraw. I appreciated the prompt and pleasant 'stepping into the breach' by the Nest HomeCare management.

Reply from Nikki Willcock, Director at Nest Homecare Ltd

Thank you for your kind words - it was a pleasure to help support you post-op and we enjoyed visiting you very much.

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Review from Alison F (Daughter of Client) published on 6 October 2022
Submitted via Website • Report

Overall Experience

Nest has looked after my elderly mother, in her mid-nineties, twice: the first time when she experienced a hip replacement and then in September this year (2022) when she had a shoulder replacement. She is very independent and resistant to anyone helping her but she appreciated the very sensitive

and competent care she received from some exceptionally kind care assistants. My mother lives in Berkshire whilst I live in Merseyside and am coping with serious health issues of my own: therefore, whilst my mother recovered from surgery, it was a worrying time for me but I was always able to speak to the Nest team and share my concerns. They always understood, so they helped me a lot. The flexibility of the Nest offer is very attractive: they can tailor make their support to each individual, according to need and they can upscale or downscale the number of hours offered, again according to what is required. We will certainly turn to them again when we need further help.

Reply from Nikki Willcock, Director at Nest Homecare Ltd

Thank you so much for your kind words. We really enjoyed helping support your mum at home. Thank you and Best regards. Nikki

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Review from P M (Daughter-in-law of Client) published on 26 May 2022
Submitted via Website • Report

Overall Experience

If you’re looking for live-in care, don’t bother looking elsewhere. We found Nest online 15 months ago as we needed a live-in carer for my elderly mother-in-law. We’ve been more than impressed by their professionalism, level of customer service, responsiveness, practical help, the standard of carers

provided and post-service support when the time came for a move into a nursing home environment. Help, support and advice were invaluable. A key marker for us was the fact that they have very happy employees, always a good sign of a good employer.

Reply from Nikki Willcock, Director at Nest Homecare Ltd

Thank you so much for the wonderful review. It was our absolute pleasure to support your mother-in-law.

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Review from J H (Son of Client) published on 25 April 2022
Submitted via Website • Report

Overall Experience

The full-time home care provided by Nest for my mother was for only a brief period but the time, effort, work put into the preparation for the care was exceptional, ensuring that my mother, with dementia, mobility and other issues, was taken from hospital as quickly as possible into a safe place at

home where she could care for in her familiar surroundings. The manager involved went well beyond what I would expect her to do ensuring that my mother was taken from the hospital and well cared for. The carer herself dealt with the situation and my mother with great patience and skill, including preparing at very short notice (40 mins) for her long journey to a nursing home to be with my father. I would thoroughly recommend.

Reply from Nikki Willcock, Director at Nest Homecare Ltd

Thank you so much - it was a pleasure to help support your Mother at home. We wish her well.

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Review from Matt C (Client) published on 21 March 2022
Submitted via Website • Report

Overall Experience

From the first meeting with Nest Homecare and the assessment of my mother with Dementia to the sad day I finally had to ask Nest to take my mother to a Care Home, they took care of everything that was required. From food shopping to visits to the doctor, to the care and company at home my mother required.

I have nothing but praise for the entire team at Nest, the staff care about what they do and who they care for.

Not living close to my Mother and not having much help, it was a massive relief when I asked Nest to start daily visits. Highly recommend.

Reply from Nikki Willcock, Director at Nest Homecare Ltd

Thank you so much - it was a pleasure to know your Mum and help support her at home.

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Review from J F (Client) published on 7 January 2022
Submitted via Postal Card • Report

Overall Experience

I have been extremely pleased with the help I have had from the girls. Sometimes I don't have enough things for them to do in the time allocated to me.

Reply from Nikki Willcock, Director at Nest Homecare Ltd

Thank you for your kind words - it's a pleasure to be able to help support you at home.

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