Artius Care Ltd

Unit A Manor Farm Barns, Selsey Road, Chichester PO20 7PL
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8.1 33 Reviews
  • Artius Care Ltd, Chichester
Artius care provides home care and support services to adults living in their own homes across West Sussex and Hampshire.

Caring staff give individuals the care and attention, dignity and respect they need while ensuring personalised care and support is provided that meets the individual's wishes.

Services include personal care - assisting clients with personal hygiene including washing, bathing and incontinence, support with medication and help getting dressed and preparing meals.

Staff also offer respite care, rehabilitation care and can escort clients as they participate in social activities such as attending clubs and shopping trips.

Carers can also help clients with domestic duties such as cleaning, washing up and laundry.

What care means to Artius Care
C-Choice
They believe people should have the choice and liberty to choose what is right for them.

A-Affection
For their carers, it is more than just a job. They work together to provide a professional, caring and safe environment for their clients and each other.

R-Respect
They believe that everyone deserves respect and dignity at all times.

E-Equality
Artius Care promotes equal opportunities within the workplace and ensures every carer and client is valued, regardless of race, religion, gender or background.

Show Artius Care Ltd on the Map

Care Provided by Artius Care Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • Medication Assistance
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Artius Care Ltd
  • Person in charge
  • David Haughton (Director)

Funding & Fees Guide for Artius Care Ltd

  • Prices

  • £28.00 per hour weekdays
    £32.00 per hour weekends


    Please enquire for pricing for shorter calls

  • Due to the bespoke nature of care and our clients, we will carry out free individual assessments, to ensure that all your needs are met and tailored to each individual. Please call and we can discuss your needs and pricing.

Artius Care Ltd Reviews (33)

Total of 33, showing 1-20
8.1

Artius Care Ltd has a Review Score of 8.1 (8.067) out of 10, based on 5 reviews in the last 2 years. Over all time Artius Care Ltd has 33 reviews.

Overall Experience

  • 25
  • 6
  • 1
  • 1
  • 0

Date Published

33
2
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5
28

Review from Mary G (Niece of Client) published on 13 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my aunt received throughout the duration of her time with Artius Care was nothing short of amazing. Towards the end of her life, her needs became more challenging and we as a family turned to Artius in our hour of need. From the moment we had the first phone call I felt at ease. It meant our
lives could carry on without hindering my aunt's care. I knew she was in safe hands and nothing was ever too much to ask. From the office staff to the carers on the front line, every single person I had interacted with made me feel heard, respected and reminded me why choosing the right care company that actually cares is so vital. I really did feel as if they treated my aunt as if she were their own family member. Thank you Artius.

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Review from S G (Daughter of Client) published on 28 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

My mother was a client of Artius Care for just over two years from 2022 to 2024.
The service provided was reliable and the quality OK but dependent on the personalities of the individual staff members. However, the quality of care declined over time and some of my mother's needs that were deemed to
be no problem at the time of assessment were disregarded later; my mother was pressured to accept compromises that she felt uncomfortable with, so I had to contact the office frequently. It is worth noting that when phoning this company it is existing customers who are required to wait the longest, while potential new customers press 1.
The office staff were rude and one of them even shouted at me on the phone. Several carers confirmed my suspicion that Artius office staff shouted at them and generally treated carers badly, hence the high staff fluctuation rate.
My mother now receives care from a different, cheaper care company and wishes she had been with them from the beginning.

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Review from Jack O (Grandson of Client) published on 1 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Artius Care has been a true blessing for both my grandmother and grandfather. Not only have they provided exceptional care for my grandfather, but their support has also alleviated the burden on my grandmother, allowing her to rest easy knowing that her beloved husband is in capable hands. The caregivers
at Artus Care not only tended to my grandfather's needs with skill and compassion but also offered invaluable support and companionship to my grandmother, brightening her days as well. Their dedication to enhancing the quality of life for both of my grandparents has been remarkable. Artius Care has truly become an indispensable part of our family, and we are forever grateful for their unwavering commitment and kindness. Thank you, Artus Care, for making a positive difference in the lives of my grandparents.

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Review from M B (Wife of Client) published on 22 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

As we are new to the company, only since April. I don't have a great experience with carers. It takes time to learn what is expected and what is given. So far I find it a great comfort having to deal with a sick husband. It is only once a day but that carries out the tasks needed. It is good to get
advice about his problems and there are many.

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Review from Brian L (Son of Client) assisted by family/friend published on 5 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the good service received.

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Review from L P (Wife of Client) published on 15 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Artius Care has been looking after my husband for close to two years. He has gone from being fairly mobile to bed bound and unable to move independently. The carers have adapted brilliantly to his needs, making useful suggestions to aid his daily life. They are pleasant, polite and punctual.

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Review from Cheryl B (Wife of Client) published on 1 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Cannot praise Artius Care enough for the care they provided for my bedbound husband. Really friendly caring people, always polite and professional, but able to engage with friendly banter, which my husband absolutely loved, whilst treating us both (and our home) with the utmost respect. Sadly, my husband
passed away much quicker than anticipated, but the care he received in the short time given was just perfect in every way. Highly recommended. Thank you all.

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Review from John H (Client) published on 22 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since using your staff I have found all of them most helpful and kind in every visit.

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Review from J T (Niece of Client) published on 8 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My Auntie is happy with you all that help and we as a family are happy. We thank you all. Your visits are much quicker than the stated time on the rota but if your work is done and care we are happy with the service you have given and provided. I have met most of the carers and I like you all, the office
staff are always polite and caring as well as the carers that do the visits. Thanks all.

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Review from M B (Mother of Client) published on 28 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found it very difficult to find care for my son someone told me about Artius and the manager came the same day to interview us on a Thursday and was able to help from Monday. I have found them to be very reliable and each person caring, kind, respectful and a pleasure to have in the house, especially
with not being able to go out. Artius always try to accommodate you if you need care.

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Review from Heather B (Wife of Client) published on 24 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Extremely pleased with the care my husband received from very warm, kind, patient, gentle people. They were also punctual, and if any changes had to be made we were informed promptly by telephone or email.

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Review from Brian S (Client) assisted by family/friend published on 6 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very good, very happy.

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Review from Robert B (Husband of Client) published on 27 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The standard of care and consideration shown to my wife on every occasion was of the highest standard. Extremely pleased with the carers and their attitude shown to both of us.

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Review from Catherine B (Client) assisted by family/friend published on 26 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the care provided. Carers diligent and very cheerful. I have been shown the high standing of the caring staff at all times. Overall extremely happy and grateful to the staff.

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Review from Michael B (Husband of Client) published on 10 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent and very professional, caring staff. Very friendly and willing to help in any way they can.
Could not wish for any better.

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Review from Michael P (Client) published on 18 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are hugely impressed with the thoughtfulness and compassion of your young and enthusiastic staff. Keen as mustard! And genuinely caring.

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Review from Doreen J (Client) assisted by family/friend published on 22 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff who come to help are very kind and pleasant. They make me a drink, make my lunch for me and take me out for walks. They help me with my washing and ask if there is anything else they can do. They are really helpful.

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Review from David S (Client) published on 31 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The carers are helpful and considerate always polite and punctual, arriving at the visit. Spend time talking during the visit and help with tasks we need doing.

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Review from Barbara S (Wife of Client) published on 23 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Cannot fault the treatment received. All the carers are kind and considerate and treat my husband with dignity. They also show a lot of patience.

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Review from Gaida P (Sister-in-law of Client) published on 9 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have never had any dealings with Care providers until my Brother-in-Law (widower) became very unwell with Cancer and help was required on a daily basis at home. I was very concerned with 'strangers' coming into his home but need not have worried. All the carers were extremely kind and respectful,
always very cheerful, positive and caring. They carried out any duty that was required of them in a very professional manner. When asked to prepare a meal, they left the kitchen in a spotless condition throughout. They were happy to do anything that would help and always managed to have time to chat and have a joke before they left.


I would recommend Artius Care to anyone with similar needs.


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Current Review Score: 8.1 (8.067)

Overview of Review Score

The Review Score of 8.1 (8.067) out of 10 for Artius Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.1 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.067 for Artius Care Ltd is calculated as follows: ( (17 Excellents x 5) + (2 Goods x 4) + (7 Satisfactorys x 3) + (4 Poors x 2) ) ÷ 30 Ratings = 4.067

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Artius Care Ltd is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 11 May 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (1)

Chloe

Chloe Isted

Job Title: Registered Care Manager

Joined: 2020

I joined Artius Care in April 2020, during the start of the pandemic. I have 15 years of experience in care and have worked in different care settings including mental health, dementia, nursing home and extra care.


My role is to maintain a high-quality service working in partnership with clients, colleagues and health professionals to ensure each client has an individual care plan, tailored to their needs and wishes. To provide the delivery of person-centred care services that promotes independence and dignity to empower people to live as independently as possible and to make sure care services are organised in a way that provides flexibility, consistency and stability. Staff are trained to a high standard to make certain that they are competent within their role with regular supervision and spot checks. This ensures the service meets, the requirements of the Health & Social Care Act 2008, Fundamental standards, and the Care Quality Commission guidance.


I have my NVQ level 5 leadership in health and social care.


I am passionate about my role as a registered Manager and aspire to run this service ensuring that both staff and clients are happy and settled. I wish for the Carers to feel respected, valued and enjoy coming to work and for the clients to feel dignified, relaxed, receive person-centred care and look forward to the carers arriving.


Frequently Asked Questions about Artius Care Ltd

What Type of Services does Artius Care Ltd offer?

Artius Care Ltd offers Home Care.

How many Carers does Artius Care Ltd employ?

Artius Care Ltd employs 60 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Artius Care Ltd to verify any information. View our terms and conditions. Artius Care Ltd has a Platinum Service – more info.