Artius Care Ltd

Unit A Manor Farm Barns, Selsey Road, Chichester PO20 7PL
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8.1 33 Reviews
  • Artius Care Ltd, Chichester
Artius care provides home care and support services to adults living in their own homes across West Sussex and Hampshire.

Caring staff give individuals the care and attention, dignity and respect they need while ensuring personalised care and support is provided that meets the individual's wishes.

Services include personal care - assisting clients with personal hygiene including washing, bathing and incontinence, support with medication and help getting dressed and preparing meals.

Staff also offer respite care, rehabilitation care and can escort clients as they participate in social activities such as attending clubs and shopping trips.

Carers can also help clients with domestic duties such as cleaning, washing up and laundry.

What care means to Artius Care
C-Choice
They believe people should have the choice and liberty to choose what is right for them.

A-Affection
For their carers, it is more than just a job. They work together to provide a professional, caring and safe environment for their clients and each other.

R-Respect
They believe that everyone deserves respect and dignity at all times.

E-Equality
Artius Care promotes equal opportunities within the workplace and ensures every carer and client is valued, regardless of race, religion, gender or background.

Show Artius Care Ltd on the Map

Care Provided by Artius Care Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • Medication Assistance
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Artius Care Ltd
  • Person in charge
  • David Haughton (Director)

Funding & Fees Guide for Artius Care Ltd

  • Prices

  • £28.00 per hour weekdays
    £32.00 per hour weekends


    Please enquire for pricing for shorter calls

  • Due to the bespoke nature of care and our clients, we will carry out free individual assessments, to ensure that all your needs are met and tailored to each individual. Please call and we can discuss your needs and pricing.

Artius Care Ltd Reviews (33)

Total of 33, showing 21-33
8.1

Artius Care Ltd has a Review Score of 8.1 (8.067) out of 10, based on 5 reviews in the last 2 years. Over all time Artius Care Ltd has 33 reviews.

Overall Experience

  • 25
  • 6
  • 1
  • 1
  • 0

Date Published

33
2
3
5
28

Review from Bridget B (Client) published on 13 February 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

They are all very good and friendly and helpful.

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Review from R I (Client) published on 25 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with my carers.

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Review from P S (Daughter of Client) published on 9 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Artius Care are courteous, friendly and approachable. Very helpful and aim to please. Great customer service.
All the staff are lovely and accommodating. They have been through a tough time working through the pandemic. They have rigidly kept to the rules required to maintain a safe environment, all
with a smile on their faces. This cannot have been easy whilst remaining professional at all times. Many thanks.

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Review from Bill W (Client) published on 26 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very happy with the service provided.

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Review from E W (Daughter of Client) published on 26 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Every carer looking after my Dad has been brilliant, caring, friendly, and always helpful, even to my Mum. We have gotten to know them and like each one. It is good to know they are around and they also keep me informed of something they think I need to know. They are all lovely.

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Review from C N (Husband of Client) published on 25 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my wife has received has, in my opinion, has been really wonderful. Caring, loving people, such affection and kindness is quite rare.

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Review from Stephen O (Son of Client) published on 28 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

When asked about issues concerning a visit to my elderly mother at this stage of the Covid outbreak, the Operations Manager was prompt in responding, courteous and presented the facts clearly and concisely. Staff at Artius are generally very helpful.

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Review from L W (Husband of Client) published on 12 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Able to establish a good rapport with my husband and myself - quickly. Look around to see who would be helpful when I was out.
Engaged my husband in conversation and interested in photos and other personal information he wanted to share. Very content on my return. A very pleasant personality.

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Review from Simon B (Son of Client) published on 29 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Artius provide a very professional and courteous service. They arrive on time and carry out their duties carefully and thoroughly.

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Review from Tessa S (Client) published on 3 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been and am currently very happy with all the carers that come to help me, male and female.
They are kind, efficient, courteous and make sure I am comfortable and happy.
Their timekeeping is very good unless traffic at certain times is bad.

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Review from Jean W (Wife of Client) published on 30 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

They are always happy to come to us, very helpful. All the girls that come are really lovely. Always ready to do anything we ask.

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Review from Ian C (Son of Client) published on 2 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service from friendly, reliable, caring professional staff. Also, good handover of information, when new staff visit. Care tailored to the client's needs and provided mainly by a small number of regular carers, who are therefore familiar with the client and their particular needs.

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Review from S B (Wife of Client) published on 24 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can be confident that when my husband is being washed and dressed by an Artius Carer, I can relax and enjoy "my" time. He is always advised what is going on and enjoys being engaged in chat. They are patient and professional. I can approach them if I need one-off extra time. I look forward to our
daily morning visit.

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Current Review Score: 8.1 (8.067)

Overview of Review Score

The Review Score of 8.1 (8.067) out of 10 for Artius Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.1 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.067 for Artius Care Ltd is calculated as follows: ( (17 Excellents x 5) + (2 Goods x 4) + (7 Satisfactorys x 3) + (4 Poors x 2) ) ÷ 30 Ratings = 4.067

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Artius Care Ltd is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 11 May 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (1)

Chloe

Chloe Isted

Job Title: Registered Care Manager

Joined: 2020

I joined Artius Care in April 2020, during the start of the pandemic. I have 15 years of experience in care and have worked in different care settings including mental health, dementia, nursing home and extra care.


My role is to maintain a high-quality service working in partnership with clients, colleagues and health professionals to ensure each client has an individual care plan, tailored to their needs and wishes. To provide the delivery of person-centred care services that promotes independence and dignity to empower people to live as independently as possible and to make sure care services are organised in a way that provides flexibility, consistency and stability. Staff are trained to a high standard to make certain that they are competent within their role with regular supervision and spot checks. This ensures the service meets, the requirements of the Health & Social Care Act 2008, Fundamental standards, and the Care Quality Commission guidance.


I have my NVQ level 5 leadership in health and social care.


I am passionate about my role as a registered Manager and aspire to run this service ensuring that both staff and clients are happy and settled. I wish for the Carers to feel respected, valued and enjoy coming to work and for the clients to feel dignified, relaxed, receive person-centred care and look forward to the carers arriving.


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