Bloomsbury Home Care Bourne Reviews (3)
Bloomsbury Home Care Bourne has a Review Score of 9.0 (9.000) out of 10, based on 3 reviews in the last 2 years. Over all time Bloomsbury Home Care Bourne has 3 reviews.
Review from J H (Daughter of Client) published on 19 February 2024
Submitted via Website •
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Overall Experience
5.0 out of 5
They do an excellent job supporting Mum with personal care, including a regular
The house is always left in a clean and tidy state and the laundry is sorted, from washing through to drying and being put away.
Mum is offered choices where necessary and is supported with taking her medication.
The carers keep us updated with anything they require or concerns regarding Mum’s well-being by either text message or written notes left on a pad in her kitchen.
I have witnessed the marvellous rapport Mum has with her carers and it’s a pleasure to see and hear.
Reply from Sarah Nichols, Regional Manager at Bloomsbury Home Care Bourne
Thank you for taking the time to write your review of our company, we really appreciate it, this lovely review will be shared with the team.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Georgia M (Daughter of Client) published on 19 February 2024
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Reply from Sarah Nichols, Regional Manager at Bloomsbury Home Care Bourne
Thank you for taking the time to write your review of our company, we really appreciate it, this lovely review will be shared with the team.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Dale N (Son of Client) published on 16 February 2024
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Overview of Review Score
The Review Score of 9.0 (9.000) out of 10 for Bloomsbury Home Care Bourne is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 3 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.
Detailed Breakdown of Review Score
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
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a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 5.000 for Bloomsbury Home Care Bourne is calculated as follows: ( (18 Excellents x 5) ) ÷ 18 Ratings = 5
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b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Bloomsbury Home Care Bourne is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
