Devoted To Care Ltd

AW House, 6-8 Stuart Street, Luton LU1 2SJ
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7.3 3 Reviews
  • Devoted To Care Ltd, Luton
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Care Provided by Devoted To Care Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Devoted To Care Ltd
  • Person in charge
  • Lorris White (Director/Manager)
7.3

Devoted To Care Ltd has a Review Score of 7.3 (7.333) out of 10, based on 1 reviews in the last 2 years. Over all time Devoted To Care Ltd has 3 reviews.

Overall Experience

  • 2
  • 1
  • 0
  • 0
  • 0

Date Published

3
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0
1
2
Overall Experience  Overall Experience 5.0 out of 5

I have found Devoted To Care Ltd professional and respectful in caring for my husband. I would have no hesitation in recommending the agency to others.

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Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Devoted To Care have been caring for my father in his home for over 3 years. The manager has been very professional and extremely dedicated to my father's needs. Continuity with carers has been consistent which is exactly what my father needs. Highly recommend Devoted To Care.

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Value for Money

Overall Experience  Overall Experience 4.0 out of 5

The overall standard is good. We have different Carers coming from the agency. My mother speaks and understands Gujarat. One Carer speaks Gujarat, the other doesn't, so communicating can be an issue at times. Devoted to Care Ltd are aware and are trying to resource.

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Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 7.3 (7.333)

Overview of Review Score

The Review Score of 7.3 (7.333) out of 10 for Devoted To Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.333 for Devoted To Care Ltd is calculated as follows: ( (2 Excellents x 5) + (4 Goods x 4) ) ÷ 6 Ratings = 4.333

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Devoted To Care Ltd is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 2 May 2024

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Devoted To Care Ltd

What Type of Services does Devoted To Care Ltd offer?

Devoted To Care Ltd offers Home Care.

How many Carers does Devoted To Care Ltd employ?

Devoted To Care Ltd employs 23 carers.