Caremark Watford & Hertsmere

As the Managing Director of a domiciliary care service, I am an experienced healthcare executive with a strong commitment to providing high-quality care and support services to individuals in need. With a proven track record of success in healthcare management, I lead a dedicated team of professionals who share my passion for delivering person-centred care that meets the unique needs of each customer.

I am determined, dedicated and motivated to put all of my experience, knowledge and understanding to lead the domiciliary care service that fascinates and inspires me. I am responsible for ensuring that high-quality care is delivered and that Caremark Watford & Hertsmere lives up to their customer's expectations at all times.

Vic has more than 15 years of experience in Marketing and Business Management. He is passionate about bringing his skills into the Health and Social Care sector to mark the excellence of care and aim to provide the highest quality of service.

Dana joined Caremark in 2018 as a Deputy Care Manager.

After she proved her potential in management we promoted her to a Care Manager working in the Watford office she comes with a wealth of knowledge and hands-on experience as a field care supervisor and care and support worker as she has been working in the health and social care sector since 2011.

Dana’s role as the Care Manager is being responsible for the day-to-day running of the business, managing the care assistants, and office staff as well as dealing with service users daily.

Dana has successfully completed her NVQ Levels 2 and 3 and is currently working towards her NVQ Level 5 in Leadership and Management in Health and Social Care.

DANA: "I think working with people and helping the service users when they are at their most vulnerable, is important and ensuring they feel safe in their own home and receive the best quality care."

As a Care Field Supervisor in healthcare services, I am responsible for managing all aspects of care, including supervision and spot checks, retention, training, and development. With a background in HR management, I work closely with healthcare providers and staff to ensure that the organization has the talent and resources it needs to provide the highest quality of care to patients.

I am committed to creating a supportive and inclusive work environment that promotes employee engagement and satisfaction while upholding the values of patient-centred care, compassion, and professionalism
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I joined Caremark Watford & Hertsmere in 2021 and started my career as a Part-time Care Assistant while I was pursuing my Master's in Applied Project Management at the University of West London. Later on, I joined as a Care Co-ordinator Intern and continued after completing the internship.

As a Care Coordinator, I work closely with Care staff and customers to ensure the excellence of our service which includes providing training and education to staff, and conducting audits. My educational background and my experience in Caremark helped me build a strong understanding of the healthcare system, healthcare regulations, and healthcare service delivery.

After completion of my graduation, I have taken up the duties of managing social media along with the Care Coordinator role. In my role as a Social Media Manager, I am responsible for managing the organization’s social media accounts, creating content that promotes the organization’s services and initiatives, and engaging with followers to build and maintain strong relationships with the community.

Later, I was adeptly transitioned to the Caremark Barnet & Enfield branch under the same role while consistently delivering exceptional results in the previous branch parallelly.

I am a dedicated and compassionate individual with a strong healthcare background, including over six years of hands-on domiciliary care experience in the UK and nursing experience in home country.

I am skilled in delivering high-quality care, supporting care teams, and ensuring compliance with regulatory standards. Passionate about maintaining excellent care services that promote dignity, independence, and well-being for service users.

I am currently working towards NVQ Level 4 in Health and Social Care.

As HR Administrator at Caremark Watford & Hertsmere, I support our team and ensure the smooth running of all HR processes. With strong attention to detail and excellent organizational skills, I will be handling recruitment, onboarding, payroll support, and staff compliance.

I will be answering to all HR queries, assisting employees with everything from training and development to policies and procedures.

I am dedicated to creating a positive work environment, help to ensure that our team feels valued, supported, and motivated. I also ensure that our workforce is well-supported and our care services meet the highest standards.