Clarity Homecare Grays

The Old Courthouse, Unit 22, Orsett Road, Grays RM17 5DD
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9.0 22 Reviews
  • Clarity Homecare Grays, Grays
Clarity Homecare Essex provides affordable home care to Basildon and Thurrock residents and also further afield in Essex.

It delivers care services for the elderly and other vulnerable individuals who require assistance – to enable them to remain in their own homes at their highest level of functional independence.

Whether for yourself or a loved one, if you are interested in the services provided by Clarity Homecare, submit a care enquiry, describe your care needs and staff will let you know how they can help. Clarity Homecare Essex provides services for adults aged 18-65 and 65+ in the following service user bands, Dementia, Mental Health, Learning Difficulties and Physical Disability.

The company works with ‘Private Clients’ but can also work on behalf of local authorities and the National Health Service.

Clarity Homecare provides a ‘home-care’ service that promotes the independence of the elderly, disabled or home-bound individuals by providing assistance with day-to-day activities that enables clients to stay in their own homes and their personal surroundings, as opposed to having to seek care from a dedicated care-home. They are a client-centred company.

Their Aims include:

•        To ensure their clients remain independent.
•        To meet the needs of their clients.
•        To provide the best possible service at a low and affordable price for their clients.
•        To ensure the Health and Safety of their clients and staff at all times.
•        To provide a 100% satisfaction of service for their clients.

All clients of Clarity Homecare Essex are provided a service with full respect being made to their privacy and dignity. They provide service in accordance with client’s wishes and construct a tailored care plan for each client, which is agreed by all parties. They aim to meet all needs of clients wherever possible.

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Care Provided by Clarity Homecare Grays

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Peter Morah (Branch Director)

Funding & Fees Guide for Clarity Homecare Grays

  • Prices

  • £22.42 - £28.00 per hour

  • Fees are negotiable depending on the funders and the total care package value.

Clarity Homecare Grays Reviews (22)

Total of 22, showing 21-22
9.0

Clarity Homecare Grays has a Review Score of 9.0 (9.000) out of 10, based on 3 reviews in the last 2 years. Over all time Clarity Homecare Grays has 22 reviews.

Overall Experience

  • 18
  • 4
  • 0
  • 0
  • 0

Date Published

22
0
2
3
19

Review from Marie M (Daughter of Client) published on 15 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The main reason mum is able to live in her home is due to the care she receives. Clarity provides that care. Mum has trust and confidence in her carers and that makes her feel safe. A care plan is made to meet mum's specific needs. They deliver care with compassion, respect and dignity. Regular meetings
with the care manager. Mum and myself ensure that Mum's needs are met and any issues are problem solved. The whole team are friendly, approachable and supportive. For me, peace of mind knowing mum is happy and well cared for is invaluable.

Reply from Peter Morah, Branch Director at Clarity Homecare Grays

Hi Marie,
We're really glad to read that our carers are doing an excellent job caring for your mum. We always strive to provide the best care for our clients. Thanks for such an excellent review of our service. well appreciated.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from L M (Daughter of Client) published on 1 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

First time of using Clarriots Care service. They are most reliable, trustworthy and keep us informed of any problems arising. The staff have built up a good relationship with my elderly parents, treating them with both respect and dignity.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.0 (9.000)

Overview of Review Score

The Review Score of 9.0 (9.000) out of 10 for Clarity Homecare Grays is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Clarity Homecare Grays is calculated as follows: ( (17 Excellents x 5) ) ÷ 17 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Clarity Homecare Grays is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 26 Feb 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Clarity Homecare Grays to verify any information. View our terms and conditions. Clarity Homecare Grays has an Enhanced Service – more info.