AVH Care

Office 12, The Barns, Farm Road, Caddsdown Industrial Park, Bidefo, Bideford EX39 3BT
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3 Reviews
  • AVH Care, Bideford
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Care Provided by AVH Care

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Dementia
  • Domestic Services / Home Help
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Other Care Provided
  • Adult Home Care (18+)

Good to Know

  • Owner
  • AVH Care
  • Person in charge
  • Stephanie Vaughan (Manager)
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AVH Care Reviews (3)

Over all time AVH Care has 3 reviews.

Overall Experience

  • 2
  • 1
  • 0
  • 0
  • 0

Date Published

3
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3

Review from Geraldine B (Wife of Client) published on 23 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Hard-working, genuinely caring, empathetic, professional carers. The client and family are at the heart of the company. The carers go above and beyond all expectations. Dignity and self-respect of the client is paramount at all times. Cared for my husband for several years - always arrived with a smile.
High standards of confidentiality, record keeping and professionalism. Excellent company to care for a loved one.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Amanda (Daughter of Client) published on 1 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My father was diagnosed with secondary brain cancer in January. It was sudden and within days he was sent home with an NHS continuous care plan. Two male carers from AVH Care visited four times a day until he died. I wish I could name them. They formed a close friendship with my father and treated him
with the dignity he deserved. His brain cancer meant that he struggled to speak. Yet he was a highly articulate man who regularly preached; taught A level students; and published books. I will always remember them. They did everything to build up my dad's confidence and reassure him, they showed nothing but the best of human kindness and compassion. On the day my dad died one came by - he didn't need to. They could not accept gifts and would not, so my sister and I donated money to the local Hospice instead and mentioned them. We want to thank them for being there for our father who has lived through so much in his life and who did not deserve to die so young. They were like family too.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Kate D (Daughter of Client) published on 20 November 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When my Mum became practically bedridden due to terminal cancer, we looked for someone to look after her needs. We wanted to find someone whilst my Mum was still reasonably alert, as you need to develop quite an intimate relationship at quite a difficult time. We discovered AVH Care by pure luck. The
manageress came round and we took to her instantly. I have total faith in her ability. She is totally straight and very direct. She gets the 'patient' to do as much for themselves as possible, for as long as they can, and monitors their progress without making it obvious. She contacts and advises where needed. She keeps in touch with the medical team assigned and liaises with them.
The manageress goes way beyond the call of duty and if anyone was ever unsure I would be more than happy to recommend. My Mum is the most precious person in my life, and I feel extremely lucky that we managed to find someone so efficient, kind and caring who treats the person you want with such respect.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 31 Jul 2019

Overall
Good

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about AVH Care

What Type of Services does AVH Care offer?

AVH Care offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact AVH Care to verify any information. View our terms and conditions. AVH Care has a Basic Service – more info.