We Do Care (London) Ltd

1 The Parade, High Street, Uxbridge UB8 2EP
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9.3 25 Reviews
  • We Do Care (London) Ltd, Uxbridge
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Care Provided by We Do Care (London) Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • We Do Care (London) Ltd
  • Person in charge
  • Carol Enver (Registered Manager)

Funding & Fees Guide for We Do Care (London) Ltd

  • Prices

  • £28.50 per hour

  • Fees are a set rate and do not increase for weekends, evenings or bank holidays
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We Do Care (London) Ltd Reviews (25)

Total of 25, showing 21-25
9.3

We Do Care (London) Ltd has a Review Score of 9.3 (9.250) out of 10, based on 4 reviews in the last 2 years. Over all time We Do Care (London) Ltd has 25 reviews.

Overall Experience

  • 22
  • 2
  • 1
  • 0
  • 0

Date Published

25
0
0
4
21

Review from Sara F (Daughter of Client) published on 15 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I called We Do Care when my dad came out of hospital following an operation when he was suddenly much less capable of coping alone.


They were amazing. They did the assessment the SAME DAY because we were so desperate and then came to start the following day.


They don't charge different rates

for different days and times so it's easy for me to sort out when I get an invoice too.


Now dad's recovered (at home and with the amazing support of the girls) he no longer needs daily care but he's so happy with how brilliant and helpful We Do Care are, he has them come round weekly to help with the bits he can't manage alone.


Brilliant, flexible, reliable carers. 100% recommend!


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Monica W (Daughter of Client) published on 6 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We Do Care (London) Ltd have been caring for my father for the last 8 months which has greatly improved his quality of life. We never thought he would take so happily to having carers but this has all been due to the individual care, reliability, flexibility and professional way they have considered
his care needs.
I would highly recommend them to anyone who needs care and help at home.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Helen C (Great-Niece of Client) published on 9 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What can I say apart from this amazing company saved my great uncle from the awful care he was receiving before they joined us.
They encouraged him, looked after, took him places he's never been, achieved things he never thought he could do, very clean, tidy up after themselves, very well presented,
been an amazing ear for whenever my uncle needed it and all around an amazing team.
Phone calls, to important things they always guide with and know all his needs from the 1st day. They make him feel comfortable and he is enjoying their effort and amazing work they do with him and I can't thank them enough...

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Treated with Dignity

Value for Money

Review from John G (Son of Client) published on 9 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We Do Care (London) have been caring for my father for the last 6 months. I have seen a vast improvement in his wellbeing and state of mind. I could not be happier with the service they have given him. I would recommend them to anyone who has a relative who needs home care.

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Care / Support

Management

Treated with Dignity

Value for Money

Review from Angela B (Daughter of Client) published on 20 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We Do Care are an organisation who matches its name. All the staff who have helped and cared for my father do genuinely care. They have been very kind and extremely supportive over the past year they have been helping my father.
It has been reassuring to have carers who turn up on time and are conscientious.
I recommend them to anyone who has a family member who needs some additional support or care needs. You will not be disappointed.

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Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.3 (9.250)

Overview of Review Score

The Review Score of 9.3 (9.250) out of 10 for We Do Care (London) Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for We Do Care (London) Ltd is calculated as follows: ( (24 Excellents x 5) ) ÷ 24 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for We Do Care (London) Ltd is based on 4 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 = 4.25

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 11 Jun 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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