What Type of Services does Just Ask Care and Support offer?

Just Ask Care and Support offers Home Care.

How many Carers does Just Ask Care and Support employ?

Just Ask Care and Support employs 10 carers.

Just Ask Care and Support, Suite F3, Birkbeck, Water Street, Skipton, North Yorkshire BD23 1PB

Review from David B (Son of Client) published on 14 February 2025
Submitted via Website • Report

Overall Experience

From the manager, to all the carers employed by the company this a very compassionate and dedicated group of people. My mum has received tremendous support from the carers and she has bonded with them and trusts their care, in particular one of the staff members. They address all her needs with professionalism

and care. Can't recommend the company enough.

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Review from Nigel B (Nephew of Client) published on 14 January 2025
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Overall Experience

My Aunt was diagnosed with dementia, it was obvious that she was forgetting to eat and had lost the ability to cook for herself. She has no offspring and her extended family managed short term but it was obvious that this was going to be difficult to maintain. Once a diagnosis is made a number of agencies

become involved but early on it was established that she would have to self fund any care. We made numerous enquiries and an official source unofficially recommended Just Ask care and support. After an initial visit a care package was arranged and they have attended every single day since then including Bank Holidays and extreme winter weather.
The ladies are all extremely friendly and professional and have ensured that an initially reluctant Aunt now looks forward to her visits. It's also important to the family to know that she is at least having a substantial meal and human interaction every day and also to have someone in a position to raise any concerns via daily updates.

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Review from D P (Brother of Client) published on 21 November 2024
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Overall Experience

Just Ask Care and Support have given my brother wonderful and caring support on a twice daily basis, since his release from hospital, with a diagnosis of terminal cancer. They are always bright and interactive, lifting my brother's spirit and, importantly allowing him to retain his dignity. My brother

has greatly benefited from them bouncing through the door and helping him deal with his often confused state of mind. The management team are additionally very helpful in the administration and practical problems that frequently occur. I live some distance from my brother and knowing that this team is looking after him is a huge relief. Many thanks from the whole family.

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Review from Alison H (Daughter of Client) published on 21 November 2024
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Overall Experience

Just Ask Care and Support have provided excellent support for my mum over several years, because of this mum has been able to stay in her own home for longer. They are incredibly reliable and have never let us down. Any problems, they are easy to contact and reply quickly. The carers have a challenging

job but are kind and cheerful. Thank you Just Ask.

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Review from I P (Son of Client) published on 10 May 2024
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Overall Experience

If anyone is looking for a care company in the Skipton area, Just Ask is excellent.
My mum, who was adamant that she didn’t need carers, is more than happy to have a couple of visits every day and is extremely pleased with the care and attention she receives.
Recently when Mum was suddenly taken ill,

her carer arranged for an ambulance and stayed with her until the ambulance arrived, even though her shift had officially ended. It’s so lovely when someone goes the extra mile.
Huge thanks to all the team.

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Review from J P (Daughter of Client) published on 3 May 2024
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Overall Experience

Just wanted to say a big thank you for looking after my mum for the past 12 months, especially to the wonderful carers who have visited every day, and made life easier for me and my mum. A big thank you to those in the office too, who are always willing to listen and advise.
Just Ask has been so caring,

kind, and considerate at all times. Nothing was ever too much trouble, and they would do everything possible to make life easy for my mum, who is now in a care home.
I would fully recommend Just Ask to anyone, a brilliant care company to work with.

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Review from P H (Daughter of Client) published on 18 January 2024
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Overall Experience

After a short stay in hospital & respite. Just Ask were recommended to care for my mother. I was dubious at first as mother “didn’t want anyone she didn’t know going into her house. I needn’t have worried. They go in 4 times a day and they are brilliant. She loves the company she gets from their visits

and they look after her so very well. The carers and management are fantastic. Nothing is too much trouble for them. Mother has been able to stay in her own home, has everything she needs and is cared for which is what she wanted. Mother is happy so I’m happy. I promise that you won’t regret using Just Ask for you loved ones care. Thank you so much.

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Review from J A (Daughter of Client) published on 17 May 2023
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Overall Experience

My mum has recently moved into a care home but prior to that her care needs were met by Just Ask. As my mum's health deteriorated the number of visits she needed was increased and the carers enabled her to live independently for much longer than would have been possible without them.
The carers were

kind, caring, upbeat and professional. My mum came to regard them as friends. I particularly liked the software that enabled me to monitor my mum and be aware of any issues without constantly phoning.
I would not hesitate in recommending Just Ask to anyone needing a care agency.

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Review from Yvonne B (Daughter of Client) published on 18 April 2023
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Overall Experience

The carers at Just Ask Care and Support CIC have been wonderful at looking after Mum she has enjoyed their visits getting her up in the morning, showering when needed and making her lunch and doing any other tasks that need doing. Then arriving in the evening to assist her upstairs to bed. They have

always been reliable, friendly and chatty, special mention to the two members of staff who have looked after Mum from the very beginning.

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Review from Diane B (Daughter of Client) published on 29 March 2023
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Overall Experience

Just Ask carers took care of my mum at home for approx 3 years. They assisted Mum three times a day with showering, dressing, preparing meals, giving medication etc. They were very friendly, kind and professional. If ever there was a problem with Mum they would let us know and keep us updated on how

she was. Nothing was too much trouble for them. They helped with the washing up, putting the rubbish out and bringing bits of shopping that Mum had run out of. Mum looked forward to their visits every day. Their help was invaluable. I would definitely recommend them.

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Review from Helen B (Daughter of Client) published on 23 March 2023
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Overall Experience

My father lives alone and suffers from dementia, Just Ask visits twice daily and we can't recommend them enough. They are kind warm and caring and he really enjoys their visits. They make him breakfast and administer his medication and return in the evening and serve him a hot meal and administer medication.

They always make sure there is time for a chat. Nothing is too much trouble and they are willing to help out if we need extra care from time to time. They have really taken a weight of my shoulders. Can't thank them enough.

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Review from Lynn B (Daughter of Client) published on 21 July 2022
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Overall Experience

My dad is 88 years old and has 100% mental capacity, but with minor physical/mobility issues; Just Ask provides him with the perfect assistant. If you cannot manage alone but do not require full personal assistance, these are your people. Think about the old-style "home help" as opposed to "carer".

Dad's visit includes a clean throughout of the important stuff;(bathroom, kitchen, bed changed, laundry assist with a shave, in and out of the shower, can wash himself, assist walk to the bedroom, foot care, shoes, socks on can dress top half any minor little extras, rubbish bins out letter posted etc) Just Ask, sounds cliché, simple as that. I have worked in a social/elderly care/senior support worker for 30 years, so I know what is important. I have absolutely no negatives for this company. Friendly, caring, pleasant, efficient, prompt, reliable and as Dad has a great sense of humour, pleasant interaction with respect and dignity. Just Ask's support to me has improved my life also, as I no longer worry.

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Review from Alison R (Stepdaughter of Client) published on 21 July 2022
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Overall Experience

Thank you to Just Ask for the terrific service they have provided to my stepfather over the past four months. He was extremely reluctant to accept home help and personal care, but thanks to their competence and friendliness, he has been won over! They listen to his needs and wishes and work with him

in a friendly and generous manner. They turn up on time and are happy to respond to last-minute requests. The service they provide is not only a huge help to him but also gives me peace of mind as I live 300 miles away. I'm very grateful to all the staff.

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Review from Elaine H (Daughter of Client) published on 3 May 2022
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Overall Experience

I would like to thank the team of Just Ask for the high quality of care, dignity and respect they showed towards our mother in the years they cared for her. Not to forget the management, who were very accommodating, friendly and easy to work alongside.
I would be happy to recommend this company and

have.

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Review from Karen M (Daughter of Client) published on 1 April 2022
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Overall Experience

I would like to recommend Just Ask for the amazing care service they provided for my dad from July 2021 to Feb 2022, before he went into care. My mum was struggling to look after my dad, who has dementia, but Just Ask allowed us to keep him at home for an extra 6-months when his care was becoming too

much for her to manage. The team were very attentive, keen to listen and discuss his needs and were keen to help in any way they could. In addition to the morning care service which they provided, they offered an occasional sitting service, sometimes at very short notice, and did extra tasks like administering a PCR test and dropping it at the post box. They advised my mum after my dad had a fall and made her feel that she wasn't on her own. They took a lot of pressure off my mum, and my dad really warmed to them all. Thank you so much to the team for providing a fabulous service.

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Review from Mags C (Daughter of Client) published on 9 March 2022
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Overall Experience

The Just Ask Team looked after both my father prior to his death, and latterly my mother before she moved into assisted living.
The wonderful care team became part of our family over the years. They have been exceptional - persistently going above and beyond to care for both our parents over the years.

Always genuinely caring, respectful and so, so diligent in every aspect of care. My mother experienced numerous Rheumatoid flare-ups, which incapacitated her and resulted in the need to increase her care package to two nurses for each visit rather than just one. Always on a Friday and at very short notice, this wonderful team pulled out all the stops, with the help of our wonderful social worker, to support my mum until extra support from the local hospital could step in and review to support. These have been really stressful times for us as a family, but the management team and carers alike, did everything they could to support us. This is the level of dedication they had.

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Review from Gillian S (Daughter of Client) published on 25 February 2022
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Overall Experience

Just Ask Care have been amazing supporting my mother for the past 2-years. They have never missed a visit, even through the challenging times of the pandemic. I can't thank them enough for all their excellent high-quality help. All staff are trained to a high standard and open to listening to any specific

needs a person has in order to make the experience for the person being cared for much better. I work full-time and can feel at ease that my mother is being cared for to the highest standard while I am not around. All staff are really friendly and genuinely care. I can't recommend them enough.

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Review from Caroline M (Daughter of Client) published on 21 February 2022
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Overall Experience

An incredible, outstanding organisation! Just Ask have been looking after my elderly parents for approximately two years now, and the level of care is consistently high. The management of Just Ask always listen to your point of view, and their levels of communication with myself and my family about

my parent's welfare have been astounding. I can compare Just Ask with other providers in the area, and therefore, I do know from experience that Just Ask are so excellent and an incredible value for money! I live 160-miles away from my parents, and Just Ask put my mind at rest, as I know that my parents are extremely well looked after.
The whole organisation is compassionate at every level. The carers are empathetic, patient, observant and also have such a good sense of humour (which you need with dementia!) and a sunny disposition. The entire staff from management to the carers and cleaners, always go the extra mile and are dependable and reliable.
I really cannot recommend them highly enough! Thank you!

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Review from Jill C (Client) published on 10 February 2022
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Outstanding in every way! When the carer I live with went into hospital to have her ovaries out, Just Ask was recommended to me. Although I was only able to give them a few days notice, the response on the telephone was amazing - extremely helpful, efficient, flexible and understanding. Every time I

needed to phone, the response was always like this. The staff who came out to help me were, without exception, dedicated, friendly, empathic and knew exactly what they were doing from day one. I have never seen dedication like this from a care company, and their enjoyment of the job they do shone out of all of them. I was nervous about carers coming because of my previous experiences with other care companies in the past. But, the Just Ask staff took away all of my nervousness, and I enjoyed their visits. Their work was impeccable, and the timing of their visits was amazing.
I cannot thank Just Ask enough, and I highly recommend them, without reservation, to anyone looking for carers.

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Review from Ian G (Son of Client) published on 18 January 2022
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Overall Experience

I wish to thank you so much for the fantastic care you have given to my mother. Without exception, every girl that visited my mother was professional, understanding and caring, and they became good friends with my mother. The care you gave was beyond our expectations, and she really looked forward to

the calls, loving their friendliness and lovely chats. She will really miss their calls but is looking forward to her move. Thank you for everything you have done; we would really recommend Just Ask.

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