From £31.00 per hour Support, £33.00 Personal Care
From £27.50 per 45mins Support, £30.00 Personal Care
From £24.00 per 30 mins Support, £27.00 Personal Care
Fees are inclusive of travel, uplifts apply to Weekend and Bank Holidays
Lapis Care has a Review Score of 10 (9.955) out of 10, based on 15 reviews in the last 2 years. Over all time Lapis Care has 43 reviews.
Review from Wendy H (Wife of Client) published on 2 October 2020
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Liz Blacklock, Owner / Manager at Lapis Care
Thank you so much for your kind words. I am sorry I haven't had an opportunity to meet you or your husband. We have an amazing team and every day we feel privileged and proud to be able to provide care for our clients and I know the girls absolutely felt that about caring for your husband, albeit regrettably for a relatively short period of time. We set up Lapis to challenge the 'status quo' and be the difference within the industry; messages such as yours provide affirmation that we continue to achieve this. Thank you again and I hope to meet you in time.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Gill E (Daughter of Client) published on 28 April 2020
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Liz Blacklock, Owner / Manager at Lapis Care
Thank you for this very kind review. It was our absolute pleasure and privilege to be able to care for your mum and for you, in the last days of her life. If we were able to bring comfort and support, as well as removing some of the strain on you, which allowed you to cherish your mum's last days together as a family, then that is all the thanks we need. I am only sorry we couldn't have known you all for longer. Best wishes and thanks again. Liz.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Jason B (Son of Client) published on 31 May 2019
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Liz Blacklock at Lapis Care
Thank you Jason for your kind words. I will be sure to pass them on to the staff, of whom we are very proud. We feel very privileged to look after your parents, I know the girls enjoy seeing them just as much.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
The Review Score of 10 (9.955) out of 10 for Lapis Care is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 15 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.955 for Lapis Care is calculated as follows: ( (84 Excellents x 5) + (4 Goods x 4) ) ÷ 88 Ratings = 4.955
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Lapis Care is based on 15 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 5 May 2018
Caring
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: HR & Marketing assistant
Joined: 2018
I started working with Lapis when they were coming up to their 3 year anniversary. I have since seen the company and passion grow over the years and I'm proud to have been a part of it all!
The team are fantastic and work so hard to achieve the highest standards.
Working along side them, our office team are here to make sure everything is run smoothly.
I ensure that the staff are well looked after from their very first day and help them find their place within Lapis. I also help with community engagement and ensuring people know who we are and how to find us!
Job Title: Director & Carer
Joined: 2015
One of the things that stands out at Lapis is the support given by the Management Team. Graeme is a qualified Accountant and has always supported Lapis behind the scenes however, due to pressures during the COVID outbreak, he has been delivering Care ever since. He enjoys contact with both clients and staff and is always on hand to step in to support staff when they stay with clients if issues need resolving. He has also lifted spirits by taking Alfie the Cockerpoo on occasional visits!
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Lapis Care to verify any information. View our terms and conditions. Lapis Care has a Platinum Service – more info.
