Respectful Care is committed to creating a bespoke person-centred care package for each individual, and their needs.
The tailoring of each care plan will also be tailored around the duration of time needed and preferred.
Please contact our client team to discuss needs, times, duration, and various options available to you, or your loved ones.
Respectful Care Nottingham North has a Review Score of 9.9 (9.858) out of 10, based on 20 reviews in the last 2 years. Over all time Respectful Care Nottingham North has 121 reviews.
Review from P G (Son of Client) published on 1 April 2025
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Reply from Karl Overton, Managing Director at Respectful Care Nottingham North
Thank you. Your feedback means a lot to the team that supports your mum.
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Review from M S (Client) published on 31 March 2025
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Reply from Karl Overton, Managing Director at Respectful Care Nottingham North
Thank you Maxine for your kind feedback about the support we give you.
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Review from Vonette H (Niece of Client) published on 25 March 2025
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Reply from Karl Overton, Managing Director at Respectful Care Nottingham North
Thank you for the kind feedback on the service we provide to your relative.
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Review from Louise M (Granddaughter of Client) published on 25 March 2025
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Reply from Karl Overton, Managing Director at Respectful Care Nottingham North
Thank you for providing us with such wonderful feedback.
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Review from Freda T (Client) assisted by family/friend published on 24 March 2025
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Reply from Karl Overton, Managing Director at Respectful Care Nottingham North
Thank you for the kind feedback about the staff that help you.
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Review from Chris M (Brother of Client) published on 24 March 2025
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Reply from Karl Overton, Managing Director at Respectful Care Nottingham North
Thank you for the very kind feedback about our service.
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Review from Clare W (Daughter of Client) published on 24 March 2025
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Reply from Karl Overton, Managing Director at Respectful Care Nottingham North
Thank you. Your kind feedback is lovely to hear. Thank you
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Review from M B (Client) published on 13 March 2025
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Reply from Karl Overton, Managing Director at Respectful Care Nottingham North
Thank you for your kind feedback about the service we provide.
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Review from J B (Client) published on 13 March 2025
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Reply from Karl Overton, Managing Director at Respectful Care Nottingham North
Thank you. We really value the feedback you have given us.
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Review from D S (Husband of Client) published on 13 March 2025
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Reply from Karl Overton, Managing Director at Respectful Care Nottingham North
Thank you. It is a real pleasure to support such a wonderful couple.
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Review from C H (Daughter of Client) published on 29 February 2024
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Review from Janet G (Client) published on 26 February 2024
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Review from Christine J (Daughter of Client) published on 21 December 2023
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Review from I G (Daughter of Client) published on 7 August 2023
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Review from M L (Cousin of Client) published on 31 July 2023
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Reply from Karl Overton, Managing Director at Respectful Care Nottingham North
Thank you for your kind feedback about the service we have provided for your cousin. Thank you.
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Review from Jane L (Daughter of Client) published on 19 July 2023
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Reply from Karl Overton, Managing Director at Respectful Care Nottingham North
Thank you for providing such wonderful feedback. Your parents are adorable and our carers love supporting them both. Thank you.
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Review from Lacey B (Granddaughter of Client) published on 7 July 2023
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Reply from Karl Overton, Managing Director at Respectful Care Nottingham North
Thank you for providing feedback on the service you have all received from us as a family. Your grandma was an amazing lady and it was a real privilege to be able to support her. Thank you.
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Review from A B (Friend of Client) published on 5 July 2023
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Reply from Karl Overton, Managing Director at Respectful Care Nottingham North
We are surprised that you felt it necessary to use this platform to raise these issues rather than with us directly. However we dispute what you have raised. We have recently had to raise a safeguarding, which involves you, therefore client confidentiality prevents us from making any further comments.
As an outstanding home care provider for the past 7 years, we continually strive to ensure the high standards we set are maintained at all times and this is evidenced by the dozens of other independent positive reviews we have received so far. Thank you.
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Review from Susan H (Daughter of Client) published on 6 June 2023
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Reply from Karl Overton, Manager at Respectful Care Nottingham North
Thank you for your lovely feedback about the support we provide to your mum.
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Review from Alison D (Daughter of Client) published on 25 May 2023
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Reply from Karl Overton, Managing Director at Respectful Care Nottingham North
Thank you for your lovely feedback. The management staff will definitely miss your dad's early wake-up calls! We found him to be a lovely gentleman who will be dearly missed by all our staff. We wish him all the very best in his new environment.
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The Review Score of 9.9 (9.858) out of 10 for Respectful Care Nottingham North is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 20 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.858 for Respectful Care Nottingham North is calculated as follows: ( (114 Excellents x 5) + (2 Satisfactorys x 3) + (3 Poors x 2) + (1 Very Poors x 1) ) ÷ 120 Ratings = 4.858
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Respectful Care Nottingham North is based on 19 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 13 May 2020
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Job Title: Registered Manager
Joined: 2020
Stacey has worked in the care sector for the past 21 years, predominantly in Mental Health Nursing with the NHS, during this time she worked with a variety of people who experience mental health issues and complex needs as well as people with learning disabilities and physical illnesses.
Stacey has gained a wealth of clinical knowledge in this field. More latterly, Stacey has worked as a Registered manager and is able to bring to the team a significant amount of clinical background to help clients and their families achieve the best outcome with them at the centre of their care.
Stacey has worked with staff of all levels throughout her career and knows that good leadership is key to a happy and productive workforce. She believes in providing the best experience to clients, families, carers and staff to ensure we are delivering gold-standard care. Stacey strongly believes that people should receive support in their own familiar surroundings and is passionate about keeping people at home should this be their wish.
Stacey is passionate about investing heavily in supporting all the staff to improve their own knowledge, experience and qualifications as she knows this helps people to deliver the highest possible standards.
Job Title: Care Co-ordinator
Joined: 2016
Lorna is our Care Coordinator and has worked for the Respectful Care for the past 8 years.
Lorna is the person who ensures the clients have the correct logistical care and support they need at the times they choose and with the carers of their choice and preference, providing continuity at all times. Lorna also has responsibility for the staff rota, ensuring the staff get the correct number of hours each week but also have a healthy work-life balance.
Care was always something Lorna wanted to do as she started to support her parents when they became unwell. Lorna was introduced to the company with a friend 8 years ago initially joining as a care and support worker. During this time Lorna progressed to the role of Mentor (Senior Carer) which meant she had added responsibility for training and mentoring new and existing staff.
Lorna strives to be the best she can be and helps others to do the same. These qualities as well as Lorna’s passion and dedication have helped Lorna to progress internally within the company to a more senior management role. Lorna has worked in care for many years but states she has never been happier!
Job Title: Team Leader
Joined: 2014
Jeanette started in care 25 years ago when her children were little as the hours suited and worked around their school hours. Jeanette has worked in various areas of care including care homes for the elderly, adults with learning disability and autism and spent many years working in the community and has always come back to community care as this is where her passion is. Jeanette has been with Respectful Care for 11 years and started working as a carer, before progressing to care Co-ordinator and now a Field Team leader, Jeanette came to work for the Arnold Branch of Respectful Care in June 2021 and is really enjoying the role and working with the staff team and clients.
Job Title: Staff Lead
Joined: 2024
Nicole has been working in the care sector since 2019. She started in care as a care and support worker in Domiciliary care where she gained a passion for care and wanted to progress.
She then moved to a different care company with a role of Team Leader and worked with different conditions such as Dementia, Alzheimer’s, Diabetes, Strokes, Learning difficulties, and Brain injuries.
Nicole joined the Respectful Care team in June 2024 as Staff Team Leader and has enjoyed working and getting to know everyone. Nicole supports the staff team with regular support sessions and assisting new staff through their employment.
Job Title: Client Team Leader
Joined: 2024
Kiana was a student at Bishop Grosseteste university in Lincoln where she started to do care of the community. Kiana built a passion for care and wanted to pursue this. She moved back to Sutton in Ashfield where she began working within a care home and quickly progressed her way to senior care assistant. She has worked with a variety of conditions such as dementia, strokes, diabetes and learning difficulties.
Kiana joined the Respectful Care team in March 2024 as a carer within the Hucknall and Eastwood areas and recently progressed to join our office team as client team leader.
Kiana is one of our client team leaders. Kiana will be the one to complete your initial assessments and create your person-centred care plans to identify your needs. You’ll see Kiana quite often as they will be out to visit you to ensure all your needs are met and up to date and complete all your scheduled reviews.
Job Title: Client Team Leader
Joined: 2025
Our newest addition to the group, Heather began working for Respectful Care in January 2025, she recently moved to Nottingham, she has had many years’ experiences in the care sector and most recently has worked in a care home as a Unit Manager with advanced dementia residents, End of life, Stroke, PEG, diabetes and wound care.
Heather is one of our client team leaders. Heather will be one of the ladies to help create your person-centred care plans to identify your needs. You’ll see Heather quite often as she will be out to visit you to ensure all your needs are met and up to date and complete all your scheduled reviews.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Respectful Care Nottingham North to verify any information. View our terms and conditions. Respectful Care Nottingham North has an Enhanced Service – more info.