£33 per hour
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InSafeHands Ltd has a Review Score of 7.7 (7.667) out of 10, based on 4 reviews in the last 2 years. Over all time InSafeHands Ltd has 41 reviews.
Review from Sarah D (Regular Volunteer) published on 21 October 2019
Submitted via Website •
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Overall Experience
5.0 out of 5
Staff
Care / Support
Management
Treated with Dignity
Value for Money
The Review Score of 7.7 (7.667) out of 10 for InSafeHands Ltd is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 3.7 out of 5 from 4 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 3.667 for InSafeHands Ltd is calculated as follows: ( (11 Excellents x 5) + (5 Goods x 4) + (2 Satisfactorys x 3) + (1 Poors x 2) + (5 Very Poors x 1) ) ÷ 24 Ratings = 3.667
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for InSafeHands Ltd is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 16 Jul 2019
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Registered Manager
Joined: 2009
Rachel has a well-developed knowledge and experience of health and social care services, spanning both clinical professional and managerial roles. Rachel is a Registered General Nurse (RGN), she is proud to be able to say that the service is truly Nurse led.
Having established the InSafeHands business in 2009 she has developed this business to a high standard of service delivery with high care standards and has led the business to achieve a CQC rating of GOOD.
She has a very “hands-on” and inclusive leadership style and is always on hand to support her staff.
Rachel values her staff and appreciates valuable family time therefore ensures that all her staff have a good work-life balance.
When not at work Rachel spends time with her family and dog walking...
Job Title: Business Support Administrator
Joined: 2020
Milly joined the company after completing a Business Administration apprenticeship in 2020. She is the main support to both the Service Co-Ordinator and Financial Administrator.
Milly is an asset to our team and very supportive to all the team members, both office and care staff, helping to resolve any issues that may arise and ensure that all the Client's care needs are being met and with staff rostered accordingly. Milly works hard as part of the overall team.
She is planning to undertake further qualifications to take on a wider remit within the company moving forward.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact InSafeHands Ltd to verify any information. View our terms and conditions. InSafeHands Ltd has an Enhanced Service – more info.
