C&S Makenston Special Care Service

The Elevate Hub, Court Hall, Castle Street, Trowbridge BA14 8AR
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3 Reviews
  • C&S Makenston Special Care Service, Trowbridge
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Care Provided by C&S Makenston Special Care Service

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • Learning Disability
  • Older Person Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments

Good to Know

  • Owner
  • C&S Makenston Special Care Service
  • Person in charge
  • Jennifer Williams (Manager)

Funding & Fees Guide for C&S Makenston Special Care Service

  • Prices

  • £20.30 per hour
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C&S Makenston Special Care Service Reviews (3)

Over all time C&S Makenston Special Care Service has 3 reviews.

Overall Experience

  • 2
  • 1
  • 0
  • 0
  • 0

Date Published

3
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0
0
3

Review from T E (Daughter of Client) published on 3 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Carers come to wash and dress Mum every day. They are calm, patient and so kind, ensuring her dignity is maintained at all times. mum is encouraged to take her time and do things at her own pace. We have complete trust in our carers and have received prompt and effective responses whenever we have needed
to contact management. We feel lucky to have found them.
(I have no information on charges so haven't commented on this).

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from A C (Daughter-in-law of Client) published on 10 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care team help me to care for my mother in law, it's nice to be able to visit her now as her daughter in law and not as her carer. I think the care team are gentle and very kind to her, they are very patient as well, they assist with her shower twice a week and help with her meals prep, and at night
they assist her with her bedtime routine. They also help with taking the bins out and with washing. They come three times a day, couldn't manage without them.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from P T (Client) published on 2 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Since being cared for by the company, I have found the carers cheerful and helpful, and they do their job efficiently and are all very helpful.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 29 Dec 2023

Overall
Good

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about C&S Makenston Special Care Service

What Type of Services does C&S Makenston Special Care Service offer?

C&S Makenston Special Care Service offers Home Care.

How many Carers does C&S Makenston Special Care Service employ?

C&S Makenston Special Care Service employs 15 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact C&S Makenston Special Care Service to verify any information. View our terms and conditions. C&S Makenston Special Care Service has a Basic Service – more info.