SRS Care Ltd

3 Braeburn Close, Lichfield WS13 6NY
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3 Reviews
  • SRS Care Ltd, Lichfield
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Care Provided by SRS Care Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • Adult Home Care (18+)
  • Hospital Discharge
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • S R S Care Ltd
  • Person in charge
  • Lynn Jay (Registered Manager)

Funding & Fees Guide for SRS Care Ltd

  • Prices

  • On request
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SRS Care Ltd Reviews (3)

Over all time SRS Care Ltd has 3 reviews.

Overall Experience

  • 2
  • 1
  • 0
  • 0
  • 0

Date Published

3
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3

Review from Alexandra M (Friend of Client) published on 11 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Generally very good. Carers seem to be very good with their client, some are much better than others, but none are bad.
My only very minor criticism is some carers, but not all, do not seem to have a great deal of common sense. Little things like not checking use-by dates on food/milk. Not bleaching
the sink/toilet or putting general waste in the brown bin, which is for garden waste.
I have to add that the client is very happy with the carers and states how lovely they are.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from John S (Son of Client) published on 6 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

So my mother has been receiving care from this agency for the last four years. Throughout this time, we have found them to be caring, courteous and professional.
As time has gone passed and my mother’s needs have grown, then so has the support from SRS.
Occasionally issues do arise, and I fully
appreciate that things don’t always go to plan. If anything needs raising, I find them very approachable, immediately they recognise me and know my mother very well. Things are resolved very quickly.
Throughout the pandemic, bad weather and the occasional car breakdown, they have never let us down in providing care.
Although the carers are there to complete tasks, they have a very natural and caring approach. I overhear carers and my mum share a laugh as personal care is being delivered.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from D K (Daughter of Client) published on 6 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our family are very happy with the care our mum receives. She has three visits per day and is treated with kindness and respect by the team. Communication is good, and carers respond quickly to any requests we make. Mum’s life has transformed with the support and care she receives. Highly recommended.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 8 Feb 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about SRS Care Ltd

What Type of Services does SRS Care Ltd offer?

SRS Care Ltd offers Home Care.

How many Carers does SRS Care Ltd employ?

SRS Care Ltd employs 18 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact SRS Care Ltd to verify any information. View our terms and conditions. SRS Care Ltd has a Basic Service – more info.