Team Locum Ltd

3 Regal Court, 8 Sovereign Road, Birmingham B30 3FJ
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8.0 2 Reviews
  • Team Locum Ltd, Birmingham

Care Provided by Team Locum Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Personal Care (on a contracted hours basis)

Good to Know

  • Owner
  • Team Locum Ltd
  • Person in charge
  • Linda Yearsley (Manager)
8.0

Team Locum Ltd has a Review Score of 8.0 (8.045) out of 10, based on 2 reviews in the last 2 years. Over all time Team Locum Ltd has 2 reviews.

Overall Experience

  • 1
  • 1
  • 0
  • 0
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Date Published

2
2
2
2
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Overall Experience  Overall Experience 4.0 out of 5

Overall, service provided is good. As with most companies, there are staff that provide a great service user experience and ones not so. Training and audits are undertaken by senior carers, both days and nights.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

We had initially some teething issues with getting the right staff/carers for my husband's needs, but happily this is all resolved. The ladies who care for us are all friendly, approachable and attentive towards my husband's needs. It helps that they have a sense of humour and get on well with both
of us. Staff at the agency are helpful and always provide the support we need along with any changes/updates that occur.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.0 (8.045)

Overview of Review Score

The Review Score of 8.0 (8.045) out of 10 for Team Locum Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.545 for Team Locum Ltd is calculated as follows: ( (6 Excellents x 5) + (5 Goods x 4) ) ÷ 11 Ratings = 4.545

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Team Locum Ltd is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 24 May 2022

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Team Locum Ltd

What Type of Services does Team Locum Ltd offer?

Team Locum Ltd offers Home Care.

How many Carers does Team Locum Ltd employ?

Team Locum Ltd employs 54 carers.