Review from Kathryn S (Daughter of Client) published on 6 May 2022
Submitted via Website • Report

Overall Experience

The team that provided my dad's care, I couldn’t wish for more professional people. They showed compassion and support to Mum and myself too, they treated Dad with dignity and kindness and just very supportive to us all, having not gone through what we were doing before.
The office were very supportive

in guiding us to further outside help and equipment too. Overall excellent experience, wouldn’t hesitate to use services if ever needed. Take care, stay safe.

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Review from Sharon O (Daughter of Client) published on 23 March 2022
Submitted via Website • Report

Overall Experience

Simply outstanding. The ladies from Woodfield 24 are real-life Angels, the compassion and genuine care they showed towards our mother and us alike was unsurpassed. From our first contact they arrived with a smile, can-do attitude and befriended our dying mother, with her being housebound this gave her

great joy and the desire to carry on even though she was very ill. It was always very reassuring to know that they would be attending and this brought our mother a ray of sunshine during her darkest hours, they were never in a rush and showed genuine empathy and compassion during every visit.
Their ability to build an easy rapport and become a trusted friend to our mother was heartwarmingly welcomed by our mother and her family alike, the tender loving way in which they performed her personal care brought great comfort to her.
We cannot thank these amazing ladies enough for bringing so many happy moments to our mother's life and we are sincerely grateful to each and every member of the team.

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Review from Gillian H (Daughter of Client) published on 2 February 2022
Submitted via Website • Report

Overall Experience

Woodfield 24 are exemplary in their professional, courteous and very caring commitment to their clients. My mother was very challenging at times because of her illness, yet the respect and kindness shown never faulted.
Lovely staff and highly efficient, considerate management make for a faultless

care provider at the most difficult time.
Thank you,

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Review from Andrew L (Son of Client) published on 13 January 2022
Submitted via Website • Report

Overall Experience

My mother was set to be discharged from the hospital late last year and go into a care home. My brother and I knew this would be the last thing she would want. Then at the eleventh hour, I was told a care provider called Woodfield 24 were able to step in and provide the care she needed from her own

home. We didn’t realise at the time what a blessing this was to become. From the very first day of care, it was plain to see how professional the girls were. Always attentive, friendly and kind. I know my mother looked forward to their visits so much. I’d like to thank all the girls so much for making Mother's final weeks and days the best they could be in the circumstances.
You all do an amazing job. Thank you so very much.

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Review from Sharon D (Daughter of Client) published on 13 January 2022
Submitted via Website • Report

Overall Experience

I cannot express how this lovely team of carers helped my mum and our family get through the last ten weeks of Mum's life. I have never experienced anything like the care received not only for my mum but her family as well. Mum always looked forward to seeing their smiling chatty faces. Every little

detail felt personal and we greatly appreciated that the afternoon we lost mum they helped us through it and were there for the family as well. Many, many thanks to Woodfield 24.

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Review from Paul C (Son of Client) published on 24 November 2021
Submitted via Website • Report

Overall Experience

Excellent service provided by highly professional, compassionate and caring individuals. On behalf of the family, I would like to pass on our thanks and admiration for the way my mother was attended to and cared for during her last few weeks of life. We could not have wished for better care for a lady

who was often cantankerous and always spoke her mind. We would highly recommend Woodfield 24. Thanks.

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Review from Ally N (Daughter of Client) published on 26 October 2021
Submitted via Website • Report

Overall Experience

Woodfield 24 provided excellent care to my mum. They were always friendly and helpful assisting her to do lots of everyday tasks at home. They always respected her dignity and were adaptable to her different needs.

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Review from Lisa O (Daughter of Client) published on 11 October 2021
Submitted via Website • Report

Overall Experience

I cannot praise the carers at Woodfield 24 enough. They treated my Dad with the utmost respect and dignity at all times. Not only did they look after his needs, but they chatted with him, laughed with him and supported myself throughout this very difficult and sad time. He regularly asked what time

they were due to visit, as he enjoyed their company and the attention. Everyone I was fortunate enough to meet was wonderful. The kindness shown to my Dad and myself will never be forgotten.

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Review from Angela B (Daughter-in-law of Client) published on 22 September 2021
Submitted via Website • Report

Overall Experience

Woodfield 24 Care provided such gentle and professional care for my mother-in-law. Each carer that arrived at our home was considerate of our needs as a family and of the individual needs of my mother-in-law.
Once the fast track package was in place, we would see regular faces for the morning and evening

visits which allowed my mother-in-law to build up a relationship allowing the rest of the family to take a break. Each carer was so friendly and understanding and always made her feel special. Their professional conduct helped a very weak, elderly lady to feel freshened up whilst maintaining her dignity. The thorough notes that were maintained by Woodfield 24 were again another example of the all round care provided. I could sum up their care services in one sentence, 'the carers were magical - appearing just when we needed them, sprinkling fairy dust all around.'
Thank you to all that tended to my late mother-in-law - you are all very special people.

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Review from Ann S (Wife of Client) published on 22 September 2021
Submitted via Website • Report

Overall Experience

All of the ladies whom we accepted into our home at this difficult time in our lives have been the very best, most caring and loving individuals we have ever met. It's not just a job to them, they love what they do and it shows. I cannot thank them enough for everything they did for my husband and the

love and support they showed to me and when the end came. I was so truly grateful for the unending support and genuine love they portrayed to myself and my family.
This is a 5 star plus service and is highly recommended. I can't praise them enough.
A hearty thank you from myself and all my family for the past 3 months.

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Review from Maria H (Wife of Client) published on 15 July 2021
Submitted via Website • Report

Overall Experience

I would like to thank the staff at Woodfield 24 Care Services for looking after my husband who was terminally ill. They always maintained my husband's privacy and dignity, they always spoke to him and told him what they were doing even if they knew that he would not respond to them and they always treated

him with respect. They also always noticed me if they were running behind time due to emergencies, they also respected my property but one of the most important things for me was they had time for me too if I need a chat or a shoulder to cry on and for that, I am grateful. I never once thought that any of the visits we had were rushed or that I was ignored, thanks for your service

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Review from Carol W (Daughter of Client) published on 6 July 2021
Submitted via Website • Report

Overall Experience

I can't praise the Woodfield 24 palliative care team enough. Their care, compassion and professionalism were second to none. Nothing was too much trouble, all the carers we met during my mum's last few days were passionate about their roles and they supported all the family during this difficult time.

I would highly recommend their services.

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Review from Shelley B (Daughter-in-law of Client) published on 14 May 2021
Submitted via Website • Report

Overall Experience

I am astounded by the amount and quality of the care provided. The staff are all, without exception, A* - sociable, caring, empathetic to both patient and family carer. This is “Royal standard” care for “Free” - nothing is too much trouble for this team of angels. Thank you so much for everything you

are doing.

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Review from Wayne G (Nephew of Client) published on 26 March 2021
Submitted via Website • Report

Overall Experience

End of life care is extremely emotional and can be very challenging. From our perspective as a family, you are sensitive to our loved one's needs and just want everyone else to be the same. Death may be a common issue, but it's personal and individual. Staff not only cared for my aunty well, consistently,

responsively and were punctual, but did this with compassion and dignity.

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Review from Roy D (Husband of Client) published on 26 January 2021
Submitted via Website • Report

Overall Experience

We were very wary about having carers coming into our house to care for my wife - it was something we had no experience of. All the carers were amazing and treated my wife, and the rest of the family, with the utmost care and respect. From the first contact, our doubts were allayed. The approach

taken by all the carers was professional, respectful and very reassuring at all times, and was done with good humour when appropriate. You didn’t just care for my wife - you cared about her as well. Thank you so very much!

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Review from John W (Son of Client) published on 20 January 2021
Submitted via Website • Report

Overall Experience

Dad was diagnosed in October of 2019, and received end of life care from Woodfield over the last few months of his life to his sad passing in late February 2020. As would be expected, Dad deteriorated over the few months that Woodfield helped both Dad and the family, but there were no surprises for

this extraordinary team; nothing phased them; nothing was too much trouble. My real regret is that the relationship the Woodfield staff developed with all the family could not be continued after Dad's passing - such is the quality of the love, care and friendship they provide.
It is remiss of me personally that this review is posted so long after the service these wonderful people provided, but other things meant a good few things were put on hold for a lot of us. For this, I can only apologise, but suffice it to say that on reading this, those involved will know who we are, and more importantly who looked after Dad, and know we still value you all. Keep doing what you do so well.

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Review from Joy W (Daughter of Client) published on 19 January 2021
Submitted via Website • Report

Overall Experience

I can't thank Woodfield 24 Care Services enough for the care they gave to my mum during her final months. They were friendly, thoughtful helpful and caring. They also provided great support to myself and my brother at this very difficult time. I would have no hesitation in recommending their services.

I don't know what we would have done without them. Thank you.

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Review from Jane G (Daughter of Client) published on 24 November 2020
Submitted via Website • Report

Overall Experience

When my mum was unexpectedly diagnosed with terminal cancer in September 2020, we (Mum and I) did not really know if we needed them so early into her diagnosis. How wrong we were? The team were incredibly caring, respectful and above all considerate to my mum's needs at every step of the way. As Mum

declined very quickly, the team's care tone moved seamlessly from much-needed lightheartedness and conversation at the beginning to a quiet, considerate and efficient calm when Mum had no energy or desire to engage.

Not only did they support my mum incredibly, but myself and Dad as well. The news of Mum's diagnosis and speed of decline hit us very hard and they were so genuinely caring towards us as a heartbroken family.

I am genuinely grateful that I met such an amazing team of carers and, whilst it is hard to accept that our loved ones (or us) may need their help in the future, I am thankful that this team exists to make the unbearable slightly more bearable.

Thank you.

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Review from Margaret B (Wife of Client) published on 4 May 2020
Submitted via Website • Report

Overall Experience

I was extremely pleased with the carers who attended to my husband and our family for the two weeks in February when he was on end of life care. Their professionalism and compassion were amazing and so reassuring. A massive thank you to everyone.

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Review from Michael W (Son of Client) published on 4 May 2020
Submitted via Website • Report

Overall Experience

Woodfield 24 Care Services went out of their way to provide our mother with the best professional palliative care you could ask for. From the initial assessment of our mother we knew she would receive first-class care. They provided a care folder with all details of mums condition, to her likes and

dislikes. Being 95 mum mentally all there and remembered all their names. Being at a time when Covid19 was active all the carers wore personal PPE on their visits. They were always cheerful and engaged with mum giving her the respect, dignity and attention needed on their visits, taking care of mums personal hygiene on every visit. All these details were carefully logged into mums personal care folder, which all following carers read prior to administering any care. Whilst mum was slowly fading away they never showed signs of any negativity. They, with their knowledge, also provided the family with details of what was happening to mum in her latter days which gave us support until final day.

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Woodfield 24 Care Services

Care Provided by Woodfield 24 Care Services

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Funding & Fees Guide for Woodfield 24 Care Services