Mevtec 360 Locum Ltd

Unit 1 A Carlton Court, Grainger Road, Southend-on-Sea SS2 5BZ
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10 25 Reviews
  • Mevtec 360 Locum Ltd, Southend-on-Sea
Mevtec 360 Locum Ltd offers professional, affordable home care, Live in Care and support to enable people to live independently in their own homes with the right care.

Home care services are offered in Barking and Dagenham, Havering, Redbridge, Newham, Southend and Essex.

A compassionate and trained team of care workers are enthusiastic and motivated to deliver high quality care and offer personalised care to each and every client.

All clients are treated with dignity and respect and in a manner that meets their individual needs and wishes.

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Care Provided by Mevtec 360 Locum Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Dementia
  • Domestic Services / Home Help
  • Older Person Care
  • Personal Hygiene Care
  • Physical Disability
  • Other Care Provided
  • Adult Home Care (18+)

Good to Know

  • Owner
  • Mevtec 360 Locum Ltd
  • Person in charge
  • Conciliate Mukandatsama (Manager)

Mevtec 360 Locum Ltd Reviews (25)

Total of 25, showing 1-20
10

Mevtec 360 Locum Ltd has a Review Score of 10 (10.000) out of 10, based on 11 reviews in the last 2 years. Over all time Mevtec 360 Locum Ltd has 25 reviews.

Overall Experience

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Date Published

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Review from S L (Mother of Client) published on 21 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager has gone over and above to ensure my daughter's appropriate support in accessing her interests in the community.
She has worked hard to provide a good match, age and personality-wise.
I feel I could contact the manager with any concerns that might arise.

Reply from Conciliate Mukandatsama, Registered Manager at Mevtec 360 Locum Ltd

Thank you for the positive feedback, please do not hesitate contacting us if anything, we want to be excelling at all times.


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Review from Lalita C (Daughter of Client) published on 30 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My elderly father was recently discharged from hospital, whereby a care package was arranged. Mevtec 360 Home team were to take charge of his care To be honest, I didn't know what to expect. However, they exceeded all my expectations and more they made sure all my father's needs were met, they interacted
with him and showed him great compassion and respect.My father was so happy and blessed to have these people there who truly cared about his well-being and recovery, it was truly remarkable to have witnessed this. They would carry out their duties with efficiency, care and upmost professionalism. This in itself gave me peace of mind to know my father was being cared and looked after, for that I'll always be truly grateful for. I would have no qualms recommending their service to whoever would need their assistance in the future, and I wish them continued success.

Reply from Conciliate Mukandatsama, Registered Manager at Mevtec 360 Locum Ltd

Thank you for taking time to review service provided to your father. It means a lot to the whole service but more so to the team that was dedicated to him. We wish you all the best.


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Review from Sheila B (Client) published on 13 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After spending a traumatic 9 weeks in hospital, I could not have asked for a more caring and thoughtful team. They are encouraging, and treat me with dignity. I don’t feel these words do justice to the service given.

Reply from Conciliate Mukandatsama, Registered Manager at Mevtec 360 Locum Ltd

Thank you so much for this feedback, it means a lot and definitely pushes the team to uphold these high standards.


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Review from L D (Daughter of Client) published on 25 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We used Mevtec 360 Locum Ltd to look after my mother, who was very, very unwell. In very trying times, they were super professional, very kind and compassionate. I cannot fault the service my mother received.
We would totally recommend the company, the services and all of the carers.

Reply from Conciliate Mukandatsama, Registered Manager at Mevtec 360 Locum Ltd

We appreciate you for taking time from your busy schedules to appraise us. This review means a lot to the whole team. Wish your family the very best.


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Review from D M (Daughter of Client) published on 8 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mevtec provided daily bridging care following my mother’s discharge from the hospital. The staff are caring, and thoughtful and maintained her dignity throughout. The staff’s cheerful disposition was an added bonus whilst all the carers provided first-class care I’d like to extend a special thank you
to four members of staff in particular. It was lovely to hear laughter and singing coming from Mum’s room during their visits in the lead-up to Christmas. The staff’s advice and guidance were freely available and I have no hesitation in recommending Mevtec based on our experience. Thank you to every member of staff involved with Mum’s care. You are all angels.

Reply from Conciliate Mukandatsama, Registered Manager at Mevtec 360 Locum Ltd

Thank you for appraising your mother's carers and the service in general. This means a lot to us, we feel encouraged to keep good standards and improve at any chance possible. Wishing your mother the best care ever.


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Review from Katherine M (Client) published on 15 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the service and the carers, they are all very kind to me. It makes such a difference having carers in my life and they have helped me a lot with my personal hygiene, which has made my way of living and outlook on life much better. They set me up for the day and put a smile on my
face.

Reply from Conciliate Mukandatsama, Registered Manager at Mevtec 360 Locum Ltd

Thank you for a positive feedback, it encourages our team to uphold good standards.


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Review from E B (Granddaughter of Client) published on 22 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Outstanding level of care given to my grandad.
I couldn’t ask for anymore - the communication between the care staff/management is amazing, daily updates and will discuss any concerns and take the correct professional measures if needed.
I would highly recommend this care company.

Reply from Conciliate Mukandatsama, Registered Manager at Mevtec 360 Locum Ltd

Thank you for being kind enough to take your precious time to commend us.
The whole team appreciates it.
It’s always very motivating to hear great appraisals about our performance, as this keeps us on our toes to maintain high standards.
Wishing you all the best.


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Review from Stephen B (Son of Client) published on 26 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolute professional company that really cared for my mother and were so helpful at all times. They had two periods working with Mum and both times faultless in my view. Could not recommend them highly enough.

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Review from Ruth S (Client) published on 7 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Covers the period from January to June 2023. There is not one caregiver in the whole team that has not provided me with first-class care. Nothing has been too much trouble for them and their kindness, diligence and attention to detail has resulted in my remarkable progress and my pleasure in being cared
for by them. This is how community care should be provided. Well done I have no hesitation in recommending you.
Retired nurse and former community services manager.

Reply from Conciliate Mukandatsama, Registered Manager at Mevtec 360 Locum Ltd

Thank you for the feedback. Our carers valued the time they provided services to you and have learned a lot from you too. We wish you all the best as you move on.


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Review from F S (Wife of Client) published on 16 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was very pleased to meet these carers after my husband was discharged from the hospital. So kind, respectful and cheerful.
We were very happy with the service provided and have no complaints. I would not hesitate to recommend them.

Reply from Conciliate Mukandatsama, Registered Manager at Mevtec 360 Locum Ltd

Your review is a huge encouragement to our carers. Many thanks.


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Review from Christine B (Wife of Client) published on 27 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Really good service for my husband, all of the help was greatly appreciated. Would recommend to anyone looking for home care and all of the basic needs were met.

Reply from Conciliate Mukandatsama, Registered Manager at Mevtec 360 Locum Ltd

Hi Christine, great to hear positive feedback. You definitely made our work enjoyable. The care team are so encouraged to learn that you had a positive experience with them. Wishing you all the best now and in the future.


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Review from Cheryl C (Daughter of Client) published on 9 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been in hospital for a month and is now home being visited regularly by these lovely carers. They really are so caring, they're angels. Thank you so much to all of you for everything you're doing for her.

Reply from Conciliate Mukandatsama, Registered Manager at Mevtec 360 Locum Ltd

Thank you very much for your appreciation and I will pass it on to the care team. Your support makes it easy to care for your mum.


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Review from Rob D (Son of Client) published on 16 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mevtec team were friendly and responsive. They provide good support. As I visit a couple of times a week I was disappointed that I did t have direct access to notes and the visiting carers didn't leave any notes for me to read, to allow me to follow care provided. That aside I was very happy with the
care provided.

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Review from Sara Q (Daughter of Client) published on 27 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We were lucky enough to be allocated to this company for care for my elderly mother and although our contact was brief I cannot praise nor thank the manager and her staff enough for their kind and respectful approach. It felt as if they genuinely wanted to provide holistic care, really listened and
their passion shine through

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Review from Alex H (Client) published on 22 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was referred to Mevtec following my mother’s discharge from hospital and they have been providing daycare visits and additional night care when needed. I have found the team, especially one in particular who I believe is the lead carer, to be on time and very helpful. They have provided good care
for my mum and have helped with everything in general. I would be happy to recommend them.

Reply from Conciliate Mukandatsama, Registered Manager at Mevtec 360 Locum Ltd

Thank you for your positive feedback, Alex. We have passed the message to the team and they feel encouraged.


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Review from Lynne C (Wife of Client) published on 8 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the outset, we were informed about what services Mevtec would be providing and the carers came to meet us before the contract began. This is very important. At all times the carers were kind and professional and adhered strictly to Covid health and safety measures. We have only ceased the care
because my husband, the patient, is moving to residential care.

Reply from Conciliate Mukandatsama, Registered Manager at Mevtec 360 Locum Ltd

Thank you Lynne for a positive review, it means a lot to our team. We are encouraged to know our effort to go beyond the standard is noticed.
Wishing you and your husband well.


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Review from Joy F (Client) published on 27 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mevtec provided care for Mum for a limited period of time after being discharged to home after being in hospital, it was a difficult time for us as a family as this was for end of life/palliative care. At 98, Mum was given all the respect and kindness that someone should receive at this point in their
life. I would recommend them to anyone as they were kind to both Mum and us as a family, always asking if we were ok and updating us on Mum when we were not able to be at the house. Mum has now been moved into nursing care and this is the only reason we are unable to use them moving forward.

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Review from Christopher N (Son of Client) published on 16 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Mevtec team were kind, caring and professional in the palliative care of my Mother Yvonne, who died in April 2021. We did not expect it, we thought they were there to care for my Mother, but they take a whole family and friends approach and looked after us as much as Mum. They made us realise sitting
at Mum’s bedside 18 hours a day was not good for us, and that to spend the three final weeks we had with her, quality and meaningful. I was in a state of shock, we all were, but the Mevtec team pushed us to realise we could still laugh and cry with Mum and not waste precious hours feeling sorry for ourselves. My mother really loved the team, she said they treated her like a princess, and that is partly the reason I award the team ‘Extremely LIKELY’ in this review. I hope the team see this review, they deserve enormous praise for what must be a difficult job, but also a privileged job in making all equally important in the care process. Thank you, I will always be eternally grateful.

Reply from Conciliate Mukandatsama, Registered Manager at Mevtec 360 Locum Ltd

Hi Christopher,
Thank you so much for your great review of the Mevtec team. It was a pleasure looking after your mum.


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Review from Richard O (Son of Client) published on 15 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We were very apprehensive about our mum getting carers but they were all friendly and very helpful, especially the team leader. They looked after our mum well and were a source of advice as well as to how best to look after her. Even the lady who did the admin and booking of the carers was very warm
and helpful.

Reply from Conciliate Mukandatsama, Registered Manager at Mevtec 360 Locum Ltd

Hi Richard,
Many thanks for a great review. Our carers were honoured to look after your lovely mum.


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Review from J O (Client) published on 1 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The team are very helpful and happy at all times.

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Current Review Score: 10.0 (10.000)

Overview of Review Score

The Review Score of 10 (10.000) out of 10 for Mevtec 360 Locum Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Mevtec 360 Locum Ltd is calculated as follows: ( (57 Excellents x 5) ) ÷ 57 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Mevtec 360 Locum Ltd is based on 11 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 12 Aug 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Mevtec 360 Locum Ltd

What Type of Services does Mevtec 360 Locum Ltd offer?

Mevtec 360 Locum Ltd offers Home Care.

How many Carers does Mevtec 360 Locum Ltd employ?

Mevtec 360 Locum Ltd employs 20 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Mevtec 360 Locum Ltd to verify any information. View our terms and conditions. Mevtec 360 Locum Ltd has an Enhanced Service – more info.