Churchill Health Care

Plaza, Suite 103, 668 Hitchin Road, Luton LU2 7XH
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8.0 1 Review
  • Churchill Health Care, Luton
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9.8
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Care Provided by Churchill Health Care

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Home Care for Children
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Jennifer Rhode (Manager)

Funding & Fees Guide for Churchill Health Care

  • Prices

  • From £16.50 per hour

  • Minimum 30 mins calls
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Churchill Health Care Reviews (1)

8.0

Churchill Health Care has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time Churchill Health Care has 1 review.

Overall Experience

  • 1
  • 0
  • 0
  • 0
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Date Published

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Review from M S (Daughter of Client) published on 18 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a client of Churchill (Harrowbranch) for 5 years now. Going from home visits to live-in care over the years. I rely on them heavily as I live in USA and can only be with my mum 3 or 4 times a year. In this situation trust, commitment and communication are key from both sides and
I have no concerns in this regard whatsoever. It is a huge responsibility for both the carers and management staff at Churchill and to know they are on top of everything, keeping me up-to-date on every detail is huge for my peace of mind. Over the years, we have worked together to solve any issues that may have a risen and they are always open to suggestions and willing to listen.
The kindness and compassion the carers show my mum is a true blessing for both of us.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Churchill Health Care is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Churchill Health Care is calculated as follows: ( (5 Excellents x 5) ) ÷ 5 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Churchill Health Care is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 2 Jul 2021

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Churchill Health Care

What Type of Services does Churchill Health Care offer?

Churchill Health Care offers Home Care.

How many Carers does Churchill Health Care employ?

Churchill Health Care employs 300 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Churchill Health Care to verify any information. View our terms and conditions. Churchill Health Care has a Basic Service – more info.