What Type of Services does District Home Care Ltd offer?

District Home Care Ltd offers Home Care.

How many Carers does District Home Care Ltd employ?

District Home Care Ltd employs 14 carers.

District Home Care Ltd, Live in & Home Care Service, Woking, Surrey GU21 7SG

Review from Samantha C (Daughter of Client) published on 25 February 2025
Submitted via Website • Report

Overall Experience

When my father's care needs increased suddenly, I was daunted by the thought of finding the right care for him, and overwhelmed with the options. I needn't have worried. The manager and her team quickly put my mind at rest, talking me through their service with care and transparency. They were quick

to arrange a face-to-face needs assessment and care was in place within a few days.

They have been on hand for advice the whole way through, with their honesty and sense-of humour, nothing is too much trouble. The care staff have all been friendly, diligent and quick to alert us to any issues. My father is delighted with the service, and my sister and I have peace of mind via the thorough app updates.
I'm so glad we found District Home Care. Knowing they are flexible and able to accommodate us as my father's needs increase is a weight off our shoulders. If you're looking for friendly and reliable care for yourself or your loved one then please don't hesitate to contact them.

Reply from Trudi Squires, Registered Manager at District Home Care Ltd

Thank you so much for your thoughtful and heartfelt review. We fully appreciate how overwhelming it can be when a loved one's care needs change suddenly, and we're so pleased we could support you and your family through this process. We truly appreciate your kind words. Thank you for recommending District Home Come

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Review from Deborah W (Daughter of Client) published on 15 January 2025
Submitted via Website • Report

Overall Experience

I contacted District Home Care as they had excellent online reviews. From the initial phone call with the Manager, to the organising with the Care Coordinator and then the carers themselves, we have all received a quality service. My mother was initially very resistant to the idea of having carers at

home but she now has nothing but praise for the care that she has received. Each carer has been very kind, patient, understanding and helpful and their time keeping is very reliable. If my mother should need extra help in the future, I feel I can contact them and they would be happy to assist further. I would have no hesitation in recommending District Home Care to anyone else who requires carers.

Reply from Trudi Squires, Registered Manager at District Home Care Ltd

Thank you so much for your wonderful feedback. We are delighted to hear that your experience with District Home Care has been so positive. It's especially rewarding to know that you have received quality of service from all the team and despite your mothers initial hesitations, she now feels comfortable. Thank you once again for recommending our services, it's truly appreciated.

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Review from Jackie S (Daughter of Client) published on 27 November 2024
Submitted via Website • Report

Overall Experience

We have been using the services of District Home Care for around a year now. My mother was adamant that she did not need help, and only an over-night stay in hospital allowed me to finally introduce care. Since that time, she has nothing but praise for the carers that visit her, 'they are all lovely'.

I have met a number of them and have found them efficient, and extremely kind and patient with her. My mother's needs have increased, and District Home Care have always stepped up to any new challenge. I can contact them at any time with concerns, or changes to her care needs. They have always been kind and sympathetic and have been extremely flexible to our needs, and I believe they have always gone that extra mile for us. To me they are a life saver, and I can be confident that mum is being kept safe and well, I thank them so much. I would have no hesitation in recommending District Home Care to anyone who needs care providers.

Reply from Trudi Squires, Registered Manager at District Home Care Ltd

Thank you for your wonderful review it means so much to the entire team. We are delighted to hear that both you and your mother feel supported. Thank you for trusting us with your mother's care.

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Review from B C (Son of Client) published on 1 November 2024
Submitted via Website • Report

Overall Experience

Like many people, we didn't realise we needed care until the situation was urgent. After a fall and a difficult medical diagnosis, we needed care for mum every day. One staff member in particular and the team were calm, kind and most importantly there for us. District Home Care swung into action and

their team provided kind, respectful and diligent care, despite mum's belief that she didn't really need them! Everyone was professional and absolutely delivered on our request to the letter. I have no qualms in recommending them wholeheartedly.

Reply from Trudi Squires, Registered Manager at District Home Care Ltd

Thank you so much for your kind words and for sharing your experience. We understand how sudden and challenging it can be when the need for care arises unexpectedly, and were truly pleased that we could be there to support your mum and your family. Your recommendation means the world to us.

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Review from Kate A (Daughter of Client) published on 20 September 2024
Submitted via Website • Report

Overall Experience

I found District Home Care during a really difficult time when my father fell ill. Having never used the agency and its staff have been nothing short of excellent and came as a huge relief knowing our parents were in safe hands. They have been so flexible with our ever-changing needs as our care requests

turned from dad to mum then back to dad again. Carers are professional, versatile and most importantly caring. With a small agency, one really feels the personal touches provided and attention to detail, keeping us informed daily with what's been done and any concerns. I couldn't recommend their services more highly. Thank you so much.

Reply from Trudi Squires, Registered Manager at District Home Care Ltd

Thank you for your kind and thoughtful review. We are truly grateful for the trust you've placed in District Home Care to support your family. It means so much to us that we could provide the care and flexibility your parents needed. We sincerely appreciate you taking the time to share your experience. Our entire team feels privileged to be part of your father's recovery and ongoing care. Thank you again for trusting us with his well-being; we are deeply thankful.

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Review from G B (Husband of Client) published on 13 August 2024
Submitted via Website • Report

Overall Experience

District Home Care has provided afternoon healthcare cover for one day each week to care for my wife who has dementia. The staff member has been the same person for over a year now and has displayed all the required competencies and professionalism in providing the necessary support to enable me to

undertake domestic duties and take some respite time. It should be acknowledged that my wife has not always proven the easiest person to manage, but the healthcare assistant has persevered and is managing a somewhat challenging situation very well indeed. I am pleased with the current arrangement and recommend District Home Care to potential clients.

Reply from Trudi Squires, Registered Manager at District Home Care Ltd

Thank you for sharing your positive experience with District Home Care. We are grateful for your kind words and delighted to hear our care staff have provided consistent and professional care for your wife over the past year, and we're pleased we have been able to offer the necessary support, allowing you some respite. Your recommendation means a lot to us, and we thank you again for your trust and recommendation.

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Review from Julia Y (Daughter of Client) published on 3 July 2024
Submitted via Website • Report

Overall Experience

We felt totally overwhelmed when my mother's condition suddenly deteriorated and we needed to find some care for her but District Home Care has been fantastic. They are responsive, reliable and efficient, and have given us really sensible advice about how to best meet my mother's needs. But more than

that, they have been incredibly kind. They are patient with my mother (and with me!) and are very thoughtful and kind. We couldn't do without them, and we couldn't ask for anything more.

Reply from Trudi Squires, Registered Manager at District Home Care Ltd

Thank you for your kind words and for sharing your experience with District Home Care. We understand how challenging it can be when a loved one's health suddenly declines. Knowing that we've made a positive impact on your mother's well-being and provided you with peace of mind is the highest reward for us. Thank you again for your trust in our services.

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Review from A S (Daughter of Client) published on 4 June 2024
Submitted via Website • Report

Overall Experience

Excellent, practical support and care when things didn't go to plan.
I contacted District Home Care via this website. The manager rang me and we had a long, thorough conversation about my mother's situation. I felt listened to with compassion, kindness and understanding. I was offered useful advice

and general guidance on how to navigate the care market. When my mother was taken into A&E and it looked like she would need extra care, I turned to District Home Care. They were able to arrange a live-in carer at short notice (I was lucky) and offer me invaluable support at a time of crisis.
My mother however was having none of it. The situation was intense and my mother was very distressed. I decided, less than 24 hours in, that I needed to terminate the agreement. The staff responded very promptly and proactively as we talked matters through. The process of disengaging was handled smoothly, efficiently and with compassion. When the going got tough they were there. Wonderful people, excellent service.

Reply from Trudi Squires, Registered Manager at District Home Care Ltd

Thank you so much for taking the time to share your experience with us. We are deeply appreciative of your kind words and are glad to hear that you felt supported and listened to during such a challenging time. We understand that every situation is unique and sometimes the best plans don't unfold as expected. We are committed to providing compassionate, flexible and responsive care and it is heartening to know that our team was able to offer the support and guidance you needed, both during the initial arrangement and the subsequent transition. Your feedback is invaluable as it helps us to continually improve our services and ensure we are meeting the needs of those we care for and their families. We wish you and your mother all the best and should you need any support in the future, please reach out to us.

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Review from Edward R (Son-in-law of Client) published on 17 May 2024
Submitted via Website • Report

Overall Experience

We first used District Home Care to provide care in the day for my mother-in-law. They were sensitive to her requirements, working out which carers she got on best with. Her primary carer was amazing, she had a deep understanding of her needs and kept her as calm and happy as possible. Then my father-in-law

had an accident which required emergency 24 hour care, followed by a number of quick-following health crises for both. District Home Care always managed to find someone to help, even at zero notice. Things became very difficult as my mother-in-law's health deteriorated, and they helped us understand how we could try to get the best possible treatment for both of them. We now have a 24 hour live in carer for my father-in-law and she is wonderful. She works tirelessly to support him and help him both enjoy life (lovely meals and walks) and get the healthcare he needs (help with GP appointments
and medications). She insisted on calling 999 after a minor fall, and the doctors found he needed emergency neurosurgery. Her actions saved his life.

Reply from Trudi Squires, Registered Manager at District Home Care Ltd

We are truly grateful and appreciate you sharing your experiences with us. Your kind words about the care given to your mother-in-law and father-in-law mean so much to all of us. At District Home Care, our team is committed to delivering the utmost level of support and care. Thank you for giving us the opportunity to support you and your family.

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Review from K W (Niece of Client) published on 16 May 2024
Submitted via Website • Report

Overall Experience

I'm immensely grateful to District Home Care for their exceptional support for my aunt. After her ankle fracture, their immediate assistance was invaluable. The carers prioritised her comfort and well-being, demonstrating both skill and empathy. Their responsiveness was impressive; the manager organised

a tailored care plan and adjusted it as needed, giving us peace of mind. The entire team embodies compassion and professionalism. Thank you for helping my aunt regain her confidence. We're profoundly thankful.

Reply from Trudi Squires, Registered Manager at District Home Care Ltd

Thank you so much for your heartfelt review. We are very grateful for giving us the opportunity to support your family member in their time of need, and we are delighted to hear our care service was invaluable following your aunt's ankle fracture. We know this was a traumatic time for all involved and we are very pleased she has regained her health and confidence. Thank you.

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Review from Michael F (Husband of Client) published on 22 April 2024
Submitted via Website • Report

Overall Experience

The team from District Home Care has been caring for my wife, for almost six months, both morning and evening. Apart from unforeseen circumstances (out of their control) they have attended her close to the scheduled roster on every occasion. They have never missed a visit which is greatly reassuring.
Every

member of the team of carers has been lovely. Nothing is too much trouble and all have been attentive to my wife’s needs (and mine too when I was recovering simultaneously from minor surgery). All have been cheerful and professional and enjoy their work. On my wife’s imminent discharge from hospital last year, (after a stay of over four months), we were given a list of around thirty care providers. With no friends locally able to provide personal recommendations it was something of a stab in the dark to select one. Following some online research, District Home Care was top of our list and after one telephone call, we went with them. We have always been glad we did.

Reply from Trudi Squires, Registered Manager at District Home Care Ltd

Thank you so much for your lovely review. We would like to extend our sincere gratitude and delighted to learn about your positive experience with our service. Your recommendation means the world to us, as we consider it the highest compliment we could receive. Thank you.

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Review from Carolynn C (Daughter of Client) published on 6 March 2024
Submitted via Website • Report

Overall Experience

I cannot find the words to thank them enough for the care, love and patience they showed my dad. They are simply wonderful. Cannot recommend them highly enough. The care and compassion when Dad passed was such a comfort.

Reply from Trudi Squires, Registered Manager at District Home Care Ltd

Thank you for your incredibly touching review. It means the world to us to hear that we were able to provide care and support for your dad. We will all miss him, he had the kindest sweetest heart and an amazing sense of humour. We will remember him with very fond memories.

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Review from Philip H (Husband of Client) published on 1 March 2024
Submitted via Website • Report

Overall Experience

With my wife's discharge from hospital, late in December 2023, we have continued to need home care assistance from District Home Care, whose caring team had proved so good over the Christmas season. We are kept informed about who will be attending to give the necessary care and when they are scheduled

to arrive. Some delays do occur (e.g. heavy traffic, problems at a previous appointment, etc.) but the carer is always smiling, friendly and very professional. The help they have given my wife increased her confidence to a level that allowed her to do more for herself and we were able to reduce the number of visits per day from three to two and then to one.
I strongly recommend District Home Care as a home care provider. Their service is very professional whilst remaining very friendly.

Reply from Trudi Squires, Registered Manager at District Home Care Ltd

Thank you for your kind review regarding the care your wife received with us. Reading your words was truly heartwarming and it means the world to all of us here at District Home Care. Please know that your feedback has been shared with our entire team. Once again, thank you for taking the time to share your experience with us, we are all so pleased to know that your wife has now regained her confidence.

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Review from Sue N (Daughter of Client) published on 28 December 2023
Submitted via Website • Report

Overall Experience

District Home Care provide an excellent care service. The carers are professional and compassionate and the office team are most helpful. Communication is excellent and the team advise us of any issues that arise. The District Home Care support app is easy to use and provides us with peace of mind knowing

Mum is safe and well looked after when we cannot be around.
The care service plays a major role in supporting Mum, understanding her needs and facilitating her desire to stay in her own home.
We would highly recommend District Home Care.

Reply from Trudi Squires, Registered Manager at District Home Care Ltd

Thank you for your lovely review! We're delighted to hear about your mother’s positive experience with District Home Care. Our team takes immense pride in providing professional and compassionate care, and the support app adds an extra layer of reassurance. We are so very grateful for your recommendation, we value your trust in our services.

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Review from Gill B (Wife of Client) published on 5 December 2023
Submitted via Website • Report

Overall Experience

District Home Care supplied help to my husband from January 2023 to November 2023 when he sadly passed away. They were always prompt, kind, caring and had a good sense of humour. They were efficient and helped me with his daily care and he enjoyed seeing them. I can recommend them most highly.

Reply from Trudi Squires, Registered Manager at District Home Care Ltd

Your heartfelt review touched us all deeply. It was a privilege to care for your late husband. Your kind words mean the world to us and we are grateful for the trust you placed in our team. We will all miss him very much.

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Review from Greta H (Client) published on 7 November 2023
Submitted via Website • Report

Overall Experience

I am 85, living alone, and have severe mobility problems due to rheumatoid arthritis. District Home Care carers have been visiting me since 2021 and have helped substantially with tasks around the house which I can no longer manage. They have been reliable, hard-working, kind and considerate and I look

forward to their visits. It is comforting to be able to share worries and problems with them. They are always happy to listen and offer advice. The continuity of care which is provided is important to me and to my family and is very much appreciated. Additionally, the owner and her office staff are extremely efficient, friendly and easy to contact. I feel very fortunate to have found them.

Reply from Trudi Squires, Registered Manager at District Home Care Ltd

We would like to extend our sincere gratitude for your thoughtful review. We are delighted to learn about your positive experience with our service. Your recommendation means the world to us, as we consider it the highest compliment we could receive. Thank you.

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Review from Julia L (Daughter of Client) published on 18 October 2023
Submitted via Website • Report

Overall Experience

Very professional care team that looked after my mother really well and gave us as a family a lot of support. Very punctual and reliable, made my mother feel safe. Experience felt personal rather than formal so would highly recommend them.

Reply from Trudi Squires, Registered Manager at District Home Care Ltd

We would like to extend our sincere appreciation for your thoughtful review of our care team. We are delighted to learn about your positive experience with our service and that your mother felt safe with her care team. Your recommendation means the world to us, as we consider it the highest compliment we could receive. Thank you.

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Review from Gill R (Daughter of Client) published on 2 May 2023
Submitted via Website • Report

Overall Experience

We have been using District Home Care for a year and they provide an invaluable service for my 90-year-old mother. She has a twice-daily visit and as she has become less mobile this has been a lifesaver. I am a carer for my paraplegic husband and realised I needed some help for Mum. District Home Care

were recommended to us and they have been fantastic. They are easy to message if there is the need to change a visit and the weekly emailed schedule is great. The carers have all been lovely and my mum looks forward to their visit and a daily chat.

Reply from Trudi Squires, Registered Manager at District Home Care Ltd

Thank you for your kind words and positive review of our service. Your feedback means the world to us. We truly appreciate the time and effort you took to share your mum's and your own experience with others. Thank you.

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Review from Linda F (Daughter of Client) published on 2 March 2023
Submitted via Website • Report

Overall Experience

I have nothing but praise for this excellent care team who looked after my 91-year-old dad. They were kind compassionate and very caring. And always carried out his wishes. It was reassuring for the family that he was well looked after every morning. I highly recommend home care.

Reply from Trudi Squires, Registered Manager at District Home Care Ltd

Thank you for sharing your experience with us. It was a pleasure looking after your Father. The entire team are incredibly grateful for your lovely five-star review.

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Review from Alison L (Granddaughter of Client) published on 23 February 2023
Submitted via Website • Report

Overall Experience

Such a wonderful, kind, caring company who always had my grandma's welfare in the forefront of their minds. Nothing was ever too much trouble and they would always do their utmost to accommodate her even at short notice if extra visits were needed. I would recommend this provider to anyone and it's

so refreshing to know that the level of care provided exceeds expectations.

Reply from Trudi Squires, Registered Manager at District Home Care Ltd

Thank you for sharing your experience with us. It was a pleasure looking after your grandmother. The entire team are incredibly grateful for your lovely five-star review.

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