Right at Home Barnet & Edgware

Unit 2, Cadbury Close, 1379 High Road, Whetstone, London N20 9BD
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9.7 52 Reviews
  • Right at Home Barnet & Edgware, London
Right at Home Barnet & Edgware provides quality care and support to clients and their families by understanding as much as they can about them and their needs.

All care plans and packages are tailored for each client and all elements of the package are reviewed often and always as needs change.

The carers at Right at Home Barnet & Edgware are a crucial part of the service. They are highly motivated, fully trained and always supported to deliver the best care possible.

Carers are matched to clients to help build a strong relationship between them, this is important to enable the delivery of a quality person-centred care service.

Care Provided by Right at Home Barnet & Edgware

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Nikesh Karia (Director)

Funding & Fees Guide for Right at Home Barnet & Edgware

  • Prices
  • from £23


  • Please call for all our charge rates.


Right at Home Barnet & Edgware Reviews (52)

Total of 52, showing 1-20
9.7

Right at Home Barnet & Edgware has a Review Score of 9.7 (9.667) out of 10, based on 10 reviews in the last 2 years. Over all time Right at Home Barnet & Edgware has 52 reviews.

Overall Experience

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Overall Experience  Overall Experience 5.0 out of 5

The care that has been provided by the carers is excellent. The carers are kind, thoughtful, capable and well trained. They have helped a difficult transition period to be a little less traumatic than it could otherwise have been. They have done anything they can to help my mother to regain her health
and independence.

Reply from Nikesh Karia, Managing Director at Right at Home Barnet & Edgware

Thank you for your kind review! It is a pleasure being of service to you all. The progress mum has made with her health and independence is amazing and we are grateful to be included in supporting with her care and support.


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Overall Experience  Overall Experience 5.0 out of 5

From my very first meeting with the Manager, I was put at ease regarding the care package we needed for my elderly Mum, who unfortunately has dementia and mobility issues. They proactively provided helpful advice and recommendations to help make Mum more comfortable. Mum has bonded with the carers,
who have been well-chosen. She has regular visits from the same carers, providing routine and consistency, which we had requested. The carers are kind, patient, and capable in their role. They have been professional, and helpful with practicalities, as well as providing the companionship, which she needs. When I have needed to add extra visits, this has been quite easy to arrange. I recommend them as a top-quality Care Agency and I would highly recommend them to anyone looking for home care.

Reply from Nikesh Karia, Managing Director at Right at Home Barnet & Edgware

Thank you for your lovely review. It has been a pleasure being of service to yourself and mum and we are very grateful to both of you for trusting us to provide care and support for her. Thank you for the recommendation, it really does mean a lot to us!


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Overall Experience  Overall Experience 5.0 out of 5

Reliable carers arrived on time. Considerate and polite and respectful. Good professional admin well-run company. Value for money and great overall service. Needs only short-term care and highly recommended. Well done and many thanks.

Reply from Nikesh Karia, Managing Director at Right at Home Barnet & Edgware

Thank you for your kind review, it is a pleasure being of service to you and your wife.


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Overall Experience  Overall Experience 5.0 out of 5

This is the first time that I have arranged for a carer to provide companionship for my wife. She has visited us seven times this month and has always been cheerful and friendly. She is taking a positive approach to give my wife some extra interest in her life. I'm quietly optimistic that she will be
a beneficial influence.

Reply from Nikesh Karia, Managing Director at Right at Home Barnet & Edgware

Thank you for your kind review, it is a pleasure to be of service to you and your wife.


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Overall Experience  Overall Experience 5.0 out of 5

Excellent service from careers.

Reply from Nikesh Karia, Managing Director at Right at Home Barnet & Edgware

Thank you for your kind review, we are very grateful to be of service to you for your care needs. Many thanks.


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Overall Experience  Overall Experience 4.0 out of 5

Right at Home is an excellent care agency because all of the staff, carers and admin are very well trained and are also very friendly and caring. When it's out of hours, you don't know whether to phone the out-of-hours team because I've been told that out-of-hours charges the main agency when the client
calls them.

Reply from Nikesh Karia, Managing Director at Right at Home Barnet & Edgware

Thank you, it's a pleasure providing care and support for you. Thank you for taking the time to review our service.


Many thanks,
Nikesh


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Overall Experience  Overall Experience 4.0 out of 5

We have found the carers helpful but our experience of them is limited.

Reply from Nikesh Karia, Managing Director at Right at Home Barnet & Edgware

Thank you for taking the time to review us and for your kind words. We hope and expect your experience of our service to continue in a positive fashion. Thanks again.


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Overall Experience  Overall Experience 5.0 out of 5

From my very first meeting with the manager, I was put at easy regarding the complete care package I needed. We discussed at great length the needs of my aunt and they took over all the day-to-day issues that I had to deal with over the phone as I don’t live in the area.
They sorted out medication,
phoned doctors when needed, which I was finding to be a lengthy process, sorted out transport to appointments where a carer accompanied my aunt, they were always at the end of the phone if I had any questions or issues.
The manager went out of her way and went to my aunt's on many occasions to help when needed. All the staff who dealt with my aunt, nothing was any trouble, giving her a choice of food and were so pleasant in their daily duties. There was one carer in particular who my aunt took a great shine too and she really was brilliant, kept my aunt mobile as long as possible, she kept the flat clean and tidy, she just made my aunt so happy and she always looked forward to her visits.

Reply from Nikesh Karia, Managing Director at Right at Home Barnet & Edgware

Many thanks for your lovely review! It is a pleasure to be of service to you all, we are most grateful you trusted us to provide care and support for your aunt.


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Overall Experience  Overall Experience 5.0 out of 5

Visiting staff are very good, helpful with advice as well as carrying out their duties.

Reply from Nikesh Karia, Managing Director at Right at Home Barnet & Edgware

Many thanks for your kind review, it is a pleasure to be of service to you.
Many thanks.


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Overall Experience  Overall Experience 4.0 out of 5

Comprehensive and done in a pleasant manner.

Reply from Nikesh Karia, Managing Director at Right at Home Barnet & Edgware

Many thanks, it is a pleasure to be of service to you. I will pass your kind comments on to the rest of the team, they will be most pleased.
Many thanks.


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Overall Experience  Overall Experience 5.0 out of 5

Our carer has just started, and she is excellent. Very professional - very caring. The company has been super efficient in sorting out our requests, devising the schedule and keeping in touch. They are a pleasure to work with.

Reply from Nikesh Karia, Managing Director at Right at Home Barnet & Edgware

Many thanks for your kind review John, it is a pleasure caring and supporting your sister and working with you to support this.
I will share your positive review with the rest of the team, I know they will be thrilled!
Many thanks.


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Overall Experience  Overall Experience 5.0 out of 5

My mum gets regular visits from the same carers which is what we asked for. I receive regular updates after each visit to let me know how mum was today.
When I have wanted to change or add extra visits this has been quite easy to arrange.
I feel like Mum is getting the care and attention we have
asked for.

Reply from Nikesh Karia, Managing Director at Right at Home Barnet & Edgware

Dear Annie,
Many thanks for your review! We are most grateful our efforts in providing care and support for Mum are being recognised so positively. We will share your feedback with the care team, they will be most pleased and encouraged to keep going the extra mile in caring and supporting their clients and their families.


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Overall Experience  Overall Experience 5.0 out of 5

Carers are very friendly and make an effort to take my granddad out for walks and trips. He looks forward to seeing his carers. This company is very good at communicating with the family. This is the best care company I have been with.

Reply from Nikesh Karia, Managing Director at Right at Home Barnet & Edgware

Thank you for your kind review, it's a pleasure to be of assistance to you and your family.


Many thanks


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Overall Experience  Overall Experience 5.0 out of 5

We are very happy with the care my husband receives from Right at Home Barnet & Edgware. Without exception, all the carers have been punctual, polite and patient with my husband who has Parkinson's. I wouldn't hesitate to recommend them to anyone.

Reply from Nikesh Karia, Managing Director at Right at Home Barnet & Edgware

Many thanks for your review, it means so much to us that the care and support we're providing is making a real difference. We will be sure to pass on your positive message to the care team caring for your husband, they will be most pleased.


Many thanks


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Overall Experience  Overall Experience 5.0 out of 5

Very happy with the carers provided.
No issues - except for too high charges compared to other care agencies.

Reply from Nikesh Karia, Managing Director at Right at Home Barnet & Edgware

Thank you for your kind review. We are most grateful that we have been able to help with the care and support for dad.
We will share your review with the team, who will be most grateful for the positive recognition!
Many thanks.


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Overall Experience  Overall Experience 4.0 out of 5

I have been immensely impressed with the care provided by Right at Home Barnet & Edgware. The carers manage their duties efficiently and have good interpersonal skills. When there have been rare occasions of issues, they have stepped in to resolve them. Also, if I have difficulties with our professionals,
the care managers have willingly stepped in to help resolve.

Reply from Nikesh Karia, Managing Director at Right at Home Barnet & Edgware

Thank you for your kind words and positive feedback, it's a pleasure being of service to you all.


We appreciate your support in helping us deliver a high level of care and support to your mother-in-law.


Many thanks,


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Overall Experience  Overall Experience 4.0 out of 5

Always reliable, courteous and on time.

Reply from Nikesh Karia, Managing Director at Right at Home Barnet & Edgware

Thank you for your kind review, it's a pleasure being of service to you!
We will share your kind words with the rest of the team, thanks again.


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Overall Experience  Overall Experience 5.0 out of 5

They have given exceptional care towards our mum, catering health care and facilities to her personal needs. We would highly recommend Right at Home to our own families. We are eternally grateful for providing such caring and dedicated caregivers.

Reply from Nikesh Karia, Managing Director at Right at Home Barnet & Edgware

Many thanks for your kind words; it is a pleasure being of service to you all.
Thank you for trusting us to help with her care and support.
I will share your feedback with the rest of the team; they will be most grateful!


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Overall Experience  Overall Experience 5.0 out of 5

The team were fantastic. They responded swiftly and thanks to their efficiency and care we were able to get my elderly father home from hospital. In addition, they dealt sensitively with my mother and were able to adjust the care to suit the needs of both of my parents.

Reply from Nikesh Karia, Managing Director at Right at Home Barnet & Edgware

Thank you so much for your kind words and review Caroline, it's a pleasure being of service to you all.


Best wishes,
Nikesh


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Overall Experience  Overall Experience 5.0 out of 5

The company was easy to deal with and responsive to requests. All the carers were helpful, polite and courteous, very caring and very conscientious and always turned up on time. Any changes in carers were always notified in advance. Overall very happy with the service required.

Reply from Nikesh Karia, Managing Director at Right at Home Barnet & Edgware

Thank you so much for your kind feedback. It is a pleasure being of service to you all. Many thanks.


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Current Review Score: 9.7 (9.667)

Overview of Review Score

The Review Score of 9.7 (9.667) out of 10 for Right at Home Barnet & Edgware is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.667 for Right at Home Barnet & Edgware is calculated as follows: ( (42 Excellents x 5) + (16 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 60 Ratings = 4.667

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Right at Home Barnet & Edgware is based on 10 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 27 May 2021

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (10)

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Meet the Team (1)

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Nikesh Karia

Job Title: Managing Director

Joined: 2017

Hello, I’m Nikesh Karia, the Managing Director here at Right at Home Barnet & Edgware. My wife Kala and I set this business up with the aim of improving the quality of life of all of those we care for and being the best home care employer for our wonderful team.


We truly believe that everyone deserves the right to dignified quality care. We aim to deliver the same standard of care that we would expect to receive ourselves or that we would expect for a loved one.
Nothing but the best should suffice for any member of your family or someone you care for.


Both of us being part of large, close families understand the importance of close relationships and the support they provide especially in the later years of life.


Having personally experienced the difference quality care can make to a loved one’s life, we feel blessed to be in a position to provide a quality home care service that we feel everyone should receive when they need care.


I love hearing about people’s life journeys and the older generation has so much more life experience to share! ‘A family with an old person has a living treasure of gold’ Chinese proverb


There is no better feeling in the world than making someone’s day, we feel privileged to be able to do this for our clients and their loved ones.


We look forward to helping and supporting you, we are always available, be it for a chat or for immediate assistance. You can contact me anytime by email or call.


Frequently Asked Questions about Right at Home Barnet & Edgware

What Type of Services does Right at Home Barnet & Edgware offer?

Right at Home Barnet & Edgware offers Home Care.

How many Carers does Right at Home Barnet & Edgware employ?

Right at Home Barnet & Edgware employs 55 carers.