Review from Debra L (Sister of Client) published on 3 March 2022
Submitted via Website • Report

Overall Experience

We have always found home care to be professional, helpful and caring.
Meeting our needs, even at the last moment.
They supply carers for my brother who has MS, and we have used the agency for the past few years.

Reply from Nikesh Karia, Managing Director at Right at Home Barnet & Edgware

Thank you so much for your kind feedback. It is a pleasure being of service to you and your brother. Many thanks.

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Review from Samir B (Son of Client) published on 3 March 2022
Submitted via Website • Report

Overall Experience

Right At Home has provided us with wonderful CareGivers for my elderly mum, who unfortunately suffers from dementia and has mobility difficulties. Our carers are kind, helpful, understanding and very capable in their role. Since we started using Right At Home in October 2021, the Agency has been collaborative

and receptive to our needs. When our circumstances have changed, Right At Home has been flexible and supportive.
We recommend them wholeheartedly as a top quality Care Agency.

Reply from Nikesh Karia, Managing Director at Right at Home Barnet & Edgware

We are very grateful for your kind words and your recognition of our efforts. It is a pleasure being of service to you and your family, we thank you again for trusting us with the care and support for your mother.

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Review from M J (Son of Client) published on 25 February 2022
Submitted via Website • Report

Overall Experience

The manager and his team were excellent to work with when we needed to arrange some short-term care for my mother. The carers themselves were polite and courteous and any concerns we had with the occasional change in carer was managed swiftly and without issue. Overall, we are very happy with the quality

and level of service provided and the professional approach of the whole team. Thank you.

Reply from Nikesh Karia, Managing Director at Right at Home Barnet & Edgware

Thank you for your kind words this really does mean a lot to us. It is a pleasure being of service to you and your mother.

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Review from Joanna-Rose K (Granddaughter of Client) published on 28 April 2021
Submitted via Website • Report

Overall Experience

Right at Home Care Agency are great! From the moment I found them, they set my mind at ease. The office staff are super helpful and knowledgeable and go above and beyond to help with all my grandmother's care needs. They are available 24/7 and recently they jumped into action, late on a Sunday afternoon,

to find last-minute care for my grandmother for that night. I can rely on them. The office staff are really caring and keep me up to date or contact me with any issues regarding my grandmother, via email or a call. The carers we have met have been great! Experienced, kind and trustworthy. Thank you Right at Home!

Reply from Nikesh Karia, Managing Director at Right at Home Barnet & Edgware

Many thanks for your kind words Joanna, it's a pleasure being of service to you and your grandmother. I will share your feedback with the whole team, I'm sure they will all be most grateful.

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Review from Stephen R (Son of Client) published on 12 January 2021
Submitted via Website • Report

Overall Experience

Throughout the months that they have been looking after our mother, all the Carers have been helpful, friendly and efficient. It is a huge relief to know that she is attended to by such kind and considerate people who have consistently shown genuine affection for her.

Reply from Nikesh Karia, Managing Director at Right at Home Barnet & Edgware

Dear Stephen, thank you for your positive feedback. It is a pleasure to be of service to you and your family.

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Review from Patricia G (Niece of Client) published on 11 January 2021
Submitted via Website • Report

Overall Experience

I am very happy with the agency and the help they have provided to set up care support for my uncle. The agency has been very responsive to queries and helpful. My uncle is satisfied with the support. I would recommend this agency.

Reply from Nikesh Karia, Managing Director at Right at Home Barnet & Edgware

Many thanks for your kind words and positive feedback Patricia! It is a pleasure to be of service and to be able to care and support for your uncle.

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Review from Terry L (Nephew of Client) published on 11 January 2021
Submitted via Website • Report

Overall Experience

After a very difficult experience at a care home, my 92-year-old uncle, who has no member of the family nearby to support him, decided to go back to his flat to live and receive help from visiting carers. Right at Home were approached and, in all truthfulness, have responded absolutely brilliantly.

The quality of care is extremely good, but the ability of the office staff to respond to his needs is outstanding. They manage the situation with great efficiency, accuracy and diligence and discuss ways forward with my brother and I (at 40 and 200 miles distance respectively) on every occasion. Their management of our uncle's needs during the transfer from the home and subsequently has been truly impressive. My only wish is that they worked in Cumbria where I live. Outstanding...could not be better!

Reply from Nikesh Karia, Managing Director at Right at Home Barnet & Edgware

Many thanks for your kind words and positive feedback Terry! It is a pleasure to be of service and to be able to care and support for your uncle.

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Review from Joanne D (Daughter of Client) published on 7 January 2021
Submitted via Website • Report

Overall Experience

I am really impressed with the quality of care that my Dad is receiving. He has said that the daily visits are the highlight of his day. It also gives me peace of mind knowing that he has human contact each day, especially with the new lockdown. My Dad did not cope well with the first lockdown which

was prior to his care starting. I can also arrange for shopping deliveries to be made whilst the carer is there so they can help him to put the shopping away. I can't thank you enough for the difference you have made in our lives.

Reply from Nikesh Karia, Managing Director at Right at Home Barnet & Edgware

Dear Joanne, many thanks for your kind words and the positive feedback - it's a pleasure being of service to yourself and dad.

thanks again,
Nikesh

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Review from M R (Son of Client) published on 7 December 2020
Submitted via Postal Card • Report

Overall Experience

Very good, consistent service. The carers were professional, on time and full of enthusiasm. My father formed a close bond with one in particular. The management was efficient, reliable and delivered a service as promised.

Reply from Nikesh Karia, Managing Director at Right at Home Barnet & Edgware

Thank you for your kind words. It's a pleasure to be of assistance to dad and thank you again for the opportunity to provide care and support for him.

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Review from Neil R (Son of Client) published on 7 December 2020
Submitted via Website • Report

Overall Experience

My experiences of Right At Home have been extremely positive. They match the career to the service user. In my experience, the care my mother has received has been of the highest standard and commensurate to her needs. The main carers who have looked after her have also provided support to me in my

role and made concerted and sustained efforts to make my mother feel valued as an individual.

Reply from Nikesh Karia, Managing Director at Right at Home Barnet & Edgware

Dear Neil, thank you for your kind words. It's a pleasure to be of assistance to both you and mum. Thank you again for the opportunity to provide care and support for mum.

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Review from M C (Client) published on 18 November 2020
Submitted via Website • Report

Overall Experience

Both my carers have been excellent. The Monday to Friday girl was outstanding. Both girls did not rush and treated me with dignity. Both girls were very punctual and wore PPE. A Pleasure to have them care for me.

Reply from Nikesh Karia, Managing Director at Right at Home Barnet & Edgware

Thank you for your kind words, it’s a pleasure to be of service and to be able to help with your care and support.

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Review from David S (Client) published on 17 November 2020
Submitted via Website • Report

Overall Experience

Your response to our enquiry, having been recommended to me, was excellent in promptness and efficiency. Your provision of the carer has also been excellent and her care, punctuality, efficiency and sympathetic personality have totally met our needs.

Reply from Nikesh Karia, Managing Director at Right at Home Barnet & Edgware

Dear David, thank you for your kind words. It's a pleasure being of service.

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Review from Kash C (Son of Client) published on 12 November 2020
Submitted via Postal Card • Report

Overall Experience

Both the carers are amazing. They manage to get her to do exercises, giving her more and more confidence each day. She looks forward to them coming.

Reply from Nikesh Karia, Managing Director at Right at Home Barnet & Edgware

Thank you for your kind comments, it is a pleasure helping care and support mum. We're grateful for the opportunity to help with her care. Best wishes as always.

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Review from Elva L (Mother of Client) published on 4 November 2020
Submitted via Postal Card • Report

Overall Experience

My previous experience in September 2020. I found the staff to be very explanatory of the service they were going to offer. The interaction with my son was relaxed and he responded well without feeling anxious. My son has been attacked and is not trusting of people, especially males as his attacker

was a man. He was made to feel relaxed and understood the care he was being offered at the time, although he might not remember due to his short-term memory. The staff is caring, talks to him and treats him with dignity. He is happy.

Reply from Nikesh Karia, Managing Director at Right at Home Barnet & Edgware

Thank you for your kind words and your review of our service, it really means a lot to all of us here at Right at Home. We are grateful for the opportunity to help care for and support your son.

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Review from Sandie M (Daughter of Client) published on 24 June 2020
Submitted via Website • Report

Overall Experience

We were very pleased with the care that our mum received from Right at Home. Her care worker was friendly and professional, always on time and was respectful to our mum's needs. We were also pleased that she had the same care worker at each visit. thank you.

Reply from Nikesh Karia, Managing Director at Right at Home Barnet & Edgware

Thank you for your kind words; it was a pleasure being of service and caring for your mother.
Best wishes.

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Review from Claude C (Client) published on 28 May 2020
Submitted via Postal Card • Report

Overall Experience

I was happy with your service but could not pay as my income has dried up, but thank you for your past help. My contract with you was canceled as a consequence.

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Review from R B (Daughter of Client) published on 26 March 2020
Submitted via Postal Card • Report

Overall Experience

Right at Home Barnet & Edgeware have been professional and courteous. They listend to the needs of both my parents and have taken their requests very seriously of what type of person they wanted to provide care. The staff are always polite when I call and very quick to find an answer if he's not sure

himself. I would highly recommend this company. The care is excellent.

Reply from Nikesh Karia, Managing Director at Right at Home Barnet & Edgware

Thank you for your kind words, it's a pleasure to be of service to you and your parents. I know the whole team will be most grateful for your message when they see it.
Take care and best wishes always,
nikesh

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Review from K M (Husband of Client) published on 18 December 2019
Submitted via Postal Card • Report

Overall Experience

Excellent carers and helpful management. Very pleased.

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Review from M M (Daughter of Client) published on 18 December 2019
Submitted via Postal Card • Report

Overall Experience

Excellent company, excellent staff. I don't know how you train them as they bring so much positivity. Best company so far as we have tried many companies previously.

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Review from L M (Client) published on 18 December 2019
Submitted via Postal Card • Report

Overall Experience

Amazing service, kind and caring carers. Office staff always efficient with dealings with ovaries. Would highly recommend to others who may need care.

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Right at Home Barnet & Edgware

Care Provided by Right at Home Barnet & Edgware

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Funding & Fees Guide for Right at Home Barnet & Edgware