Right at Home Barnet & Edgware

Unit 2, Cadbury Close, 1379 High Road, Whetstone, London N20 9BD
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9.7 52 Reviews
  • Right at Home Barnet & Edgware, London
Right at Home Barnet & Edgware provides quality care and support to clients and their families by understanding as much as they can about them and their needs.

All care plans and packages are tailored for each client and all elements of the package are reviewed often and always as needs change.

The carers at Right at Home Barnet & Edgware are a crucial part of the service. They are highly motivated, fully trained and always supported to deliver the best care possible.

Carers are matched to clients to help build a strong relationship between them, this is important to enable the delivery of a quality person-centred care service.

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Care Provided by Right at Home Barnet & Edgware

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Nikesh Karia (Director)

Funding & Fees Guide for Right at Home Barnet & Edgware

  • Prices

  • from £23

  • Please call for all our charge rates.

Right at Home Barnet & Edgware Reviews (52)

Total of 52, showing 41-52
9.7

Right at Home Barnet & Edgware has a Review Score of 9.7 (9.667) out of 10, based on 10 reviews in the last 2 years. Over all time Right at Home Barnet & Edgware has 52 reviews.

Overall Experience

  • 45
  • 7
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Date Published

52
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Review from Wendy D (Client) published on 27 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Carers vary in their skills and attention. All very satisfactory.

Reply from Nikesh Karia, Director at Right at Home Barnet & Edgware

Thank you for your review. It is a pleasure to be of service to you. I will pass on your kind words to the rest of the team.


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Review from D N (Client) published on 21 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Al the care staff are extremely caring and of a very high standard.

Reply from Nikesh Karia at Right at Home Barnet & Edgware

Thank you for your kind words D N! I know the carers love spending time with you and we love seeing the fun pictures they share with us. We hope to be able to continue to serve you in the best possible way we can. Best wishes, Nik.


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Review from Rimps R (Daughter-in-law of Client) published on 31 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This has been an extremely valuable and helpful service. Due to the rapid deterioration of my mother-in-law in the last year, we went from a few hours a day to full-time care. At each stage the staff and carers at Right at Home have been amazing and helpful to our every need!

Reply from Nikesh Karia at Right at Home Barnet & Edgware

Many thanks for your kind words, it has been, and is, a pleasure to be of service to your family. We have been able to adapt to the changing care needs for of the client by working together to ensure the most suitable care package is in place. Best wishes, Nikesh


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Review from David B (Son of Client) published on 14 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very quick and efficient. Businesslike and easy to work with. Friendly service, accessible, and quick to follow up. Highly communicative. Most professional care agency I have dealt with. High standard, recommended.

Reply from Nikesh Karia at Right at Home Barnet & Edgware

Dear David, many thanks for your kind words. It has been a pleasure being of assistance, I will pass on your feedback to the team and I'm sure they will be most grateful.


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Review from Andrew F (Son of Client) published on 28 November 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The agency stepped in at short notice and was very understanding of our issues.
They were able to implement care quickly and were extremely helpful.

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Review from Tracey C (Daughter of Client) published on 14 August 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I made contact with Right at Home on behalf of my mum, to get her some daily care, following a fall she had. Not having used any carers before, my mum was naturally a little worried, and so was I, about what it would be like to have someone that she didn't know coming in to do some personal care for
her. She needn't have worried because the carers that came to help her have all be delightful and put my mum at her ease straight away. When my mum had her fall we needed to organise the care very quickly and following my initial phone call I met with Right at Home within 48 hours, in the comfort of my mum's home and the actual care was started within two days of that meeting. My mum is delighted with all they do for her and it has also given me peace of mind to know she is getting excellent care. I wouldn't hesitate to recommend them to anyone, the care they give is genuine, the company is extremely professional and they have made a huge difference to my mum's quality of life.

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Review from Dulcie S (Wife of Client) published on 10 August 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a trial, everything seemed to go well. When we are ready for more care we will certainly use your agency.

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Review from Ash G (Son of Client) published on 16 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Right at Home have been providing a carer for my father since January 2018. I have found the management team to be very professional, courteous and responsive to our needs. The carer is knowledgeable, professional, efficient, prompt and kind. All in all, I feel we are getting the desired level of care
and cannot hope for more.

Reply from Nikesh Karia at Right at Home Barnet & Edgware

Dear Ash, many thanks for your kind words, it really does mean a lot to us. It is a pleasure to be able to help provide care for your father, we are pleased that you are happy with the care and service we are providing.


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Review from Mariella G (Client) published on 5 September 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Right at Home Barnet & Edgware were a pleasure to deal with. The managerial staff were professional and covered off administrative matters efficiently. They were also very understanding and considerate of my father's condition, allowing us the flexibility that we required. The carer herself was kind
and thoughtful, hardworking and punctual. I was pleased with the service and would recommend it to those who need support to help care for their loved ones.

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Review from Robert L (Son of Client) published on 4 September 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Right at Home Barnet & Edgware were flexible and responsive to ensure they met the needs of the client. Support from office staff and management was excellent. We were kept fully informed of any staff changes which we appreciated. A very good service.

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Review from Hannah P (Niece of Client) published on 3 August 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle is extremely appreciative of Right at Home's services which have been very professional and have enabled him to remain in his home whilst taking much of the worry from our shoulders. His care staff have been delightful, very competent and very encouraging. The management team are also very
competent, flexible, hands-on, friendly and accommodating.

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Review from Anita G (Wife of Client) published on 3 August 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very professional and courteous service. Always goes the extra mile. Could not ask for anything better. Extremely satisfied. Would have preferred current carer to do longer hours. Expensive but excellent.

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Current Review Score: 9.7 (9.667)

Overview of Review Score

The Review Score of 9.7 (9.667) out of 10 for Right at Home Barnet & Edgware is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.667 for Right at Home Barnet & Edgware is calculated as follows: ( (42 Excellents x 5) + (16 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 60 Ratings = 4.667

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Right at Home Barnet & Edgware is based on 10 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 27 May 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (10)

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Meet the Team (1)

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Nikesh Karia

Job Title: Managing Director

Joined: 2017

Hello, I’m Nikesh Karia, the Managing Director here at Right at Home Barnet & Edgware. My wife Kala and I set this business up with the aim of improving the quality of life of all of those we care for and being the best home care employer for our wonderful team.


We truly believe that everyone deserves the right to dignified quality care. We aim to deliver the same standard of care that we would expect to receive ourselves or that we would expect for a loved one.
Nothing but the best should suffice for any member of your family or someone you care for.


Both of us being part of large, close families understand the importance of close relationships and the support they provide especially in the later years of life.


Having personally experienced the difference quality care can make to a loved one’s life, we feel blessed to be in a position to provide a quality home care service that we feel everyone should receive when they need care.


I love hearing about people’s life journeys and the older generation has so much more life experience to share! ‘A family with an old person has a living treasure of gold’ Chinese proverb


There is no better feeling in the world than making someone’s day, we feel privileged to be able to do this for our clients and their loved ones.


We look forward to helping and supporting you, we are always available, be it for a chat or for immediate assistance. You can contact me anytime by email or call.


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