Four Hills Care Ltd

Suite 1, 2nd Floor, 24 Warminster Road, Westbury BA13 3PE
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8.3 2 Reviews
  • Four Hills Care Ltd, Westbury
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9.7
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Care Provided by Four Hills Care Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Dementia
  • Domestic Services / Home Help
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Sensory Impairment
  • Other Care Provided
  • Adult Home Care (18+)

Good to Know

  • Owner
  • Four Hills Care Ltd
  • Person in charge
  • Patrick Godfrey (Manager)
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Four Hills Care Ltd Reviews (2)

8.3

Four Hills Care Ltd has a Review Score of 8.3 (8.300) out of 10, based on 2 reviews in the last 2 years. Over all time Four Hills Care Ltd has 2 reviews.

Overall Experience

  • 2
  • 0
  • 0
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Date Published

2
1
2
2
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Review from C C (Son of Client) published on 30 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Four Hills Care has and still is so good with my Alzheimer's mum. At the moment 3 visits a day and always they take time and care for her. She loves the chats and has already developed favourites. Thank you for your care and support it really does make a difference for all.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Lawrence G (Son of Client) published on 14 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are receiving 4 visits a day from Four Hills to help my father recover from a stroke. The manager was punctual and professional and took extensive notes from my father. The care team are a delight they are friendly, happy and skilled we are really impressed with the whole care package and it will
definitely help with my father's recovery. I would have no hesitation in recommending Four Hills they are first-class.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.3 (8.300)

Overview of Review Score

The Review Score of 8.3 (8.300) out of 10 for Four Hills Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.800 for Four Hills Care Ltd is calculated as follows: ( (8 Excellents x 5) + (2 Goods x 4) ) ÷ 10 Ratings = 4.8

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Four Hills Care Ltd is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 25 Jan 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Four Hills Care Ltd

What Type of Services does Four Hills Care Ltd offer?

Four Hills Care Ltd offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Four Hills Care Ltd to verify any information. View our terms and conditions. Four Hills Care Ltd has a Basic Service – more info.