Generixcare Luton

Suite 110, Christchurch House, 40 Upper George Street, Luton LU1 2RS
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9.4 6 Reviews
  • Generixcare Luton, Luton
Welcome to Generixcare – Compassionate, personalised home care provider.

Generixcare ensures every individual they serve in the Hertfordshire, Central Bedfordshire and Buckinghamshire feels valued, respected, and cared for. Their mission is to provide exceptional, safe, and person-centred home care that respects the dignity of each client.

Why choose Generixcare?

- Tailored care plans: Services are customised to meet the unique needs of clients, integrating their preferences and desires to enhance quality of life.
- Compassionate team: Skilled caregivers are passionate about making a positive impact, trained in both clinical best practices and empathetic service.
- Safety and compliance: The company adheres to the highest standards, conducting thorough background checks and continuous training to ensure a safe care environment.
- Community connection: Generixcare isn’t just a provider; it's an active part of your community, fostering meaningful engagements.

Services include:

- Domiciliary care
- Personal care
- Medication management
- Mobility assistance
- Companionship
- Specialist care for conditions such as dementia and Parkinson’s.

Generixcare is committed to enhancing your independence and well-being at home. Join their family where care meets compassion.

Contact the team to discover how they can support you or your loved one.

Care Provided by Generixcare Luton

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Call in Service
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments

Good to Know

  • Owner
  • Generix Associates Ltd
  • Person in charge
  • Olufemi Akinyemi (Director)

Funding & Fees Guide for Generixcare Luton

  • Prices
  • 1 Hour - £20+
    45 Mins - £15+
    30 Mins - £10+
    15 Mins - £8+
    Night Sits - £200+


9.4

Generixcare Luton has a Review Score of 9.4 (9.433) out of 10, based on 6 reviews in the last 2 years. Over all time Generixcare Luton has 6 reviews.

Overall Experience

  • 6
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Overall Experience  Overall Experience 5.0 out of 5

Been with the company for some years now and always found the staff to be caring and professional. Management are very helpful when needed. All-round excellent company and wouldn't hesitate to recommend.

Reply from Olufemi Akinyemi, Director at Generixcare Luton

Thank you for this review, we are happy that we have been of help.


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Overall Experience  Overall Experience 5.0 out of 5

I am very satisfied with their service.
My uncle would not go a day without saying how good this company is - very timely. Very compassionate, and I would say well-trained staff too.
Keep up the good work Generixcare.

Reply from Olufemi Akinyemi, Director at Generixcare Luton

Thank you. Your words are quite encouraging. At Generixcare, we do not leave any stone unturned in training our staff; we are happy that our efforts have not gone unnoticed.


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Overall Experience  Overall Experience 5.0 out of 5

We remain truly happy with your service and have done so for many years now. Your carers arrive almost always on time. If there is any delay, we are notified. I would certainly recommend the service - one of its greatest assets is that should there be a problem, when it is reported this company listens
and it is dealt with and resolved directly and amicably. We enjoy our carers at present, thank you. I just hope they enjoy coming here.

Reply from Olufemi Akinyemi, Director at Generixcare Luton

Thank you Ian F, Your review is priceless. We will continue to be a listening service and we need you to know that our carers love coming over to yours.


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Overall Experience  Overall Experience 5.0 out of 5

I couldn't have managed without them.

Reply from Olufemi Akinyemi, Director at Generixcare Luton

Thank you. We appreciate your review. Please do let us know if there is a way to make the service better suited to you.


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Overall Experience  Overall Experience 5.0 out of 5

Very good.

Reply from Olufemi Akinyemi, Director at Generixcare Luton

Thank you for your review, we await the referrals soon.


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Overall Experience  Overall Experience 5.0 out of 5

Very satisfied with my care.

Reply from Olufemi Akinyemi, Director at Generixcare Luton

Thank you. We will work towards getting an all five stars for your next review.


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Current Review Score: 9.4 (9.433)

Overview of Review Score

The Review Score of 9.4 (9.433) out of 10 for Generixcare Luton is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 6 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.833 for Generixcare Luton is calculated as follows: ( (30 Excellents x 5) + (6 Goods x 4) ) ÷ 36 Ratings = 4.833

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Generixcare Luton is based on 6 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 = 4.6

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 3 Sep 2021

Overall
Requires improvement

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Requires improvement
  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (3)

Olufemi

Olufemi Akinyemi

Job Title: Director

Joined: 2023

Olufemi is a seasoned entrepreneur with a diverse background and a proven track record of success. With over 20 years of experience, he has led numerous companies to profitability while also navigating the challenges of the startup world.


He joined the Generixcare family as a in December 2023. In this role, he leverages his experience and expertise to ensure Generixcare provides exceptional value to her service users.


Olufemi is an alumni of the Harvard Business School's Program for Leadership Development, where he honed his skills in business administration, management, and innovation. His commitment to lifelong learning is further evidenced by his multiple certifications in entrepreneurship, negotiations, marketing, and leadership.


Olufemi's passion lies in creating value for clients, empowering his team, and contributing to the development of the healthcare industry. He is a charismatic leader with a strategic mind and a talent for building winning teams.


Olufemi's experience extends beyond Generixcare. He serves on boards of notable companies in Nigeria.


He oversees the day-to-day operations of the company, ensuring that her mission, vision, and operations strategy align effectively.


Rashim

Rashim Kanwar

Job Title: Registered Manager

Joined: 2022

Meet Rashim Kanwar, Generixcare's trusted, dedicated, and resourceful Registered Manager. With a wealth of experience spanning about 19 years in care management, Rashim brings a unique blend of expertise and warm charisma to the Generixcare family.


As a Registered Manager, Rashim Kanwar embodies the core values of Generixcare: dedication, compassion, and excellence. With a proven track record in operations management and a specialization in assisted living and domiciliary care, Rashim is committed to ensuring that every individual under our care receives the highest standard of support and attention.


Under Rashim's leadership, Generixcare maintains unwavering standards of quality and compliance. From meticulous risk assessments to comprehensive staff training, Rashim oversees every aspect of the business's care operations, working tirelessly and strategically to ensure that Generixcare does not only meet but exceed regulatory requirements.


Rashim's insatiable drive and focus on person-centred care and dedication to fostering a supportive environment for clients and staff alike, Rashim ensures that Generixcare remains a trusted name in senior care services.


Beyond regulations and protocols, Rashim understands the importance of empathy and respect in senior care, fostering a culture of compassion that permeates every interaction that shapes our service delivery.


Rashim's innovative approach to management ensures that Generixcare remains at the forefront of industry trends and best practices, always ready to adapt and evolve to better serve our clients' changing needs.


Ready to experience the Generixcare difference?


Reach out to us today to learn more about our services and how we can tailor our offerings to meet your unique needs. With Rashim's leadership, Generixcare is your partner in providing compassionate, high-quality care for your loved ones.


Dorothy

Dorothy

Job Title: Quality Assurance Manager

Joined: 2024

Dorothy Yeboah is a seasoned professional with a decade of experience in the Health and Social Care sector.


Dorothy's journey in this field has seen her excel in a variety of pivotal roles, including Area Manager, Care Locality Manager, Care Team Manager, and Shift Manager, among other senior positions. Each role has contributed to her comprehensive understanding of the industry and her ability to navigate its complexities with skill and precision.


As a key member of the Generixcare team, Dorothy has proven herself to be an assertive and effective leader. Her ability to manage and motivate her colleagues ensures that our team operates with cohesion and purpose. Dorothy's exceptional communication skills enable her to build strong relationships with both colleagues and clients, fostering a collaborative and supportive environment.


Dorothy's academic achievements further enhance her expertise. She holds a BSc Degree in Health Studies and Social Care and is currently pursuing a Masters in Management and Leadership in Health and Social Care. This commitment to continuous learning underscores her dedication to staying at the forefront of industry developments and best practices.


In her role as the Quality Assurance Manager for Generixcare, Dorothy excels in ensuring that our services meet the highest standards of excellence. Her meticulous attention to detail and unwavering commitment to quality assurance guarantee that our clients receive the best care possible. Dorothy's ability to implement effective quality control measures and continuously improve our services is invaluable, making her an indispensable part of our team and a key driver of our success.


Frequently Asked Questions about Generixcare Luton

What Type of Services does Generixcare Luton offer?

Generixcare Luton offers Home Care.

How many Carers does Generixcare Luton employ?

Generixcare Luton employs 34 carers.