EDS Homecare

5F The Glass Yard, Sheffield Road, Chesterfield S41 8JY
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9.7 49 Reviews
  • EDS Homecare, Chesterfield
EDS Homecare is a family business that has been providing high-quality, professional homecare services for people living in the Peak District, North Derbyshire and South Yorkshire for over 20 years.

The agency's Managing Director ensures quality is driven from the top with her experience as a Registered Nurse, and the whole management team holds experience out in the field as care workers, ensuring care is at the heart of what EDS Homecare does.

Maintaining a lifestyle is important to everyone. At EDS Homecare it is very important that you or your loved one can continue to live at home independently, safely and following their daily routine.

Their highly personalised care services start and finish with the needs and wishes of their clients. From weekly cleaning help, all the way to Live-In care, EDS Homecare will always find an approach that works for you.

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Care Provided by EDS Homecare

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Eyam Domiciliary Service Ltd
  • Person in charge
  • Gosia Wisniewska (Registered Manager)

Funding & Fees Guide for EDS Homecare

  • Prices

  • Fees may vary, both by contract type and geographical area.


    Live-In Care
    £1,950 per week*


    Chesterfield & North Derbyshire**
    20 Minutes - £14.00
    30 Minutes - £15.50
    45 Minutes - £21.50
    60 Minutes - £25.00
    Sleeping Night - £180.00
    Waking Night - £225.00


    Peak District**
    20 Minutes - £15.00
    30 Minutes - £17.50
    45 Minutes - £23.50
    60 Minutes - £28.00
    Sleeping Night - £180.00
    Waking Night - £225.00


    *Please note, for Live-In Care services, the carer requires a 3-hour break in the day. Times and splits can be decided to suit the preferences of both the carer and client.


    **No hidden or extra fees for travel, assessments etc.


    Contracts Through Local Authority Funding, i.e. Direct Payments
    Hourly Rate - £20.12
    Travel per visit from £3.50 - £6.80

  • Calls greater than 60 minutes are charged pro rata the 60 minute rate.


    Please note no additional fees to the charges above. These rates include assessments, care plans, reviews, travel and mileage for the carers etc. We will review medication but any tasks such as ordering medication will need to be covered in the visit time or charged additionally.

EDS Homecare Reviews (49)

Total of 49, showing 41-49
9.7

EDS Homecare has a Review Score of 9.7 (9.670) out of 10, based on 49 reviews in the last 2 years. Over all time EDS Homecare has 49 reviews.

Overall Experience

  • 33
  • 15
  • 1
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  • 0

Date Published

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Review from Sarah F (Daughter of Client) published on 3 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall my mum received a good service from EDS. She had a good relationship with a few of the regular carers but latterly they were moved to different areas so continuity was absent. I think it is important where possible for people to have the same regular carers, who know the client's needs, without
having to constantly look in the book. Obviously, there were a few niggles here and there but overall the service was good.

Reply from Martyna Wisniewska, Business Services Assistant at EDS Homecare

Thank you for this nice review- as I'm sure you are aware, covering a rural area and ensuring the same staff can be difficult but we are happy that your mum's overall experience with EDS was a positive one.


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Review from R G (Client) published on 3 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have had a very good experience with your lovely carers. They are all pleasant and good at their job with very few exceptions eg breakfast set out with no spoon and other trivial misses. Just now and again I am left alone in the shower whilst the kitchen jobs are done, but I never have to get out
of the shower on my own. So thanks for running a very good service.

Reply from Martyna Wisniewska, Business Services Assistant at EDS Homecare

Thank you for this lovely review- we prioritise client safety but never want to take away from client independence where possible.


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Review from R F (Client) published on 3 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always within designated time - generally same carer for at least 4 days a week - consistency helps the situation - service provided is generally very good, the carer (s) are always helpful.

Reply from Martyna Wisniewska, Business Services Assistant at EDS Homecare

Thank you for this lovely review, we always try our best to keep staff consistent where we can to enable good relationships to be built.


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Review from Kate S (Daughter of Client) published on 3 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

EDS Homecare looked after my dad right up until he went into a care home, all the carers were very kind and supportive. It was very reassuring to know he was being so well looked after. Dad would often be quite stubborn but the carers always encourage him. If there was an issue we would be contacted
straight away.

Reply from Martyna Wisniewska, Business Services Assistant at EDS Homecare

Thank you for this review- we are a responsive management team who try to alert relatives of any issues as soon as possible.


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Review from S W (Daughter of Client) published on 2 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother and parents cannot speak highly enough of the support and care our mum received following her broken hip. From their initial communication, we received professional compassionate service. The carers arrived every day with a smile they were kind and patient. Wonderful service. Thank you very
much.

Reply from Martyna Wisniewska, Business Services Assistant at EDS Homecare

Thank you for this lovely review. EDS pride ourselves on our professionalism and our lovely care staff.


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Review from J G (Daughter of Client) published on 2 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very happy with the care provided by the carers at EDS Homecare. They support my father and are always caring, compassionate and professional when undertaking all the tasks they are required to do. All the carers are pleasant polite and always smiling which helps to cheer my father up at each
visit. We can't thank them enough for all the help they provide every day and for the difference they make to my father's daily life.

Reply from Martyna Wisniewska, Business Services Assistant at EDS Homecare

This is so nice to hear- our care staff are always happy to provide friendly conversation and companionship to our service users.


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Review from Martin A (Son of Client) published on 1 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father died unexpectedly of a stroke and it became clear that he had been ‘covering’ for mum’s early signs of dementia. EDS responded quickly to our enquiry, made an assessment and scheduled visits immediately. In the initial stages, mum was reluctant to accept help but the carers established a great
relationship and it helped that the same people were there on a regular basis. We had a weekly timetable of visits - it was good to know who was going in and when so we gradually got to know the staff. It was particularly nice that carers took the time simply to chat to mum rather than rushing in and out. We had regular feedback on how things were going and if they’d spotted problems.


As mum’s needs increased additional visits were scheduled in flexibly. EDS made a huge difference to mum’s quality of life over about 2 years. She’s now in residential care but without EDS that would have happened at least a year earlier. I would thoroughly recommend EDS.


Reply from Martyna Wisniewska, Business Services Assistant at EDS Homecare

Thank you so much for this lovely review- it's so reassuring to hear that EDS made such a great difference to your mum's time at home, and could develop a great relationship with her to the point where she was accepting of help.


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Review from B C (Client) assisted by family/friend published on 17 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am happy with the service, and good communication with the office. The carer is flexible, supportive and good company.

Reply from Martyna Wisniewska, Business Services Assistant at EDS Homecare

Thank you for the lovely review - we always try our best to communicate anything that arises as quickly as possible to our service users.


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Review from S B (Client) assisted by family/friend published on 10 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall up to the present day we are satisfied with the care package EDS care provide. Staff are friendly, kind and helpful. We hope the excellent service continues in the future and care needs are met.

Reply from Martyna Wisniewska, Business Services Assistant at EDS Homecare

Thank you for this fantastic review - we pride ourselves on our compassionate and friendly team and are very happy to hear you are treated with kindness!


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Current Review Score: 9.7 (9.670)

Overview of Review Score

The Review Score of 9.7 (9.670) out of 10 for EDS Homecare is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 49 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 48 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.670 for EDS Homecare is calculated as follows: ( (203 Excellents x 5) + (75 Goods x 4) + (10 Satisfactorys x 3) ) ÷ 288 Ratings = 4.67

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for EDS Homecare is based on 48 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (7)

Kate

Kate Ward

Job Title: Managing Director (Registered General Nurse)

Joined: 2012

Kate is EDS Homecare's Managing Director and a Registered General Nurse, who gained significant experience in acute medicine at Manchester Royal Infirmary.


She holds a number of health and social care-specific qualifications, including NVQ Level 5 in Health & Social Care Management, Level 3 Mental Capacity Award and Train the Trainer for First Aid.


Kate holds the Registered Managers Award with Care Quality Commission.


Gosia

Gosia Wisniewska

Job Title: Registered Manager

Joined: 2014

Gosia has been a valued member of EDS for the last 10 years. Her journey with EDS has taken her from care staff to upper-level management and she has completed her Level 5 NVQ in Health and Social Care Management.
As of the 3rd of January 2025, Gosia has completed the registration process with CQC to become EDS Homecare's Registered Manager. Her experience on the ground as a carer for so many years is invaluable to the well-led, safe, and effective running of the service.


Josie

Josie Hoyland

Job Title: Lead Assistant Manager

Joined: 2014

Josie has been working at EDS Homecare since 2014.


Starting her career as a carer Josie has undertaken several qualifications including a NVQ level 3 in Adult Care and a teaching qualification.


She has been a long standing member of the out of hours emergency team and the EDS Homecare training team, specialising in moving and handling training.


Her vast experience, skills, knowledge and dedication has meant that Josie has progressed at EDS to one of the most senior positions in the company.


Vicki

Vicki Hayes

Job Title: Compliance Manager

Joined: 2014

Vicki is EDS Homecare’s Compliance Manager. During her 25+ years working in the health and social care sector, she has gained invaluable and extensive skills, knowledge, and experience to undertake this specialist role.


She holds several health and social care qualifications with varying focuses.


Kirsty

Kirsty Brookes

Job Title: Assistant Manager

Joined: 2017

Kirsty has been working with EDS Homecare since 2017.


Starting her career as a carer, Kirsty has undertaken a number of qualifications including an NVQ level 2 in Adult Care, with a view to undertaking further professional development.


Kirsty has been a long-standing member of the out-of-hours emergency team and her ability to communicate with compassion and empathy makes her a wonderful team member to manage the day to day communications.


Martyna

Martyna Wisniewska

Job Title: Business Services Assistant

Joined: 2021

Martyna began as a care worker with EDS in 2021 and has progressed into a Business Services role, the first of its kind at EDS. She has recently completed her Level 3 Education and Training award has taken on additional duties in staff training, and is looking at completing further business qualifications.


Morgan

Morgan Skelland

Job Title: Compliance Officer

Joined: 2020

Morgan started at EDS as a hands-on carer; she soon took on the responsibility of the emergency out-of-hours service and her ability to manage complex situations, effectively assess people's needs and responsively devise action quickly became evident.


Along with her incredibly caring, warm and compassionate personality, Morgan became the first person to hold the position of Compliance Officer at EDS Homecare.


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