Aims Homecare Ltd

59 Kingston Road, Leatherhead KT22 7SL
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9.7 46 Reviews
  • Aims Homecare Ltd, Leatherhead
Aims Homecare - Leatherhead offers a high level of community-based care and support to people who wish to live independently in their own home.

Services are tailored to the individuals needs, this can also involve loved ones and healthcare professionals.


Care can be provided to include personal care, support with medication, housekeeping, meal preparations, social activities and companionship.

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Care Provided by Aims Homecare Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Aims Homecare Ltd
  • Person in charge
  • Danielle Overington (Registered Manager)

Funding & Fees Guide for Aims Homecare Ltd

  • Prices

  • From £20-30 fee based on assessment.

  • All fees are discussed upon the initial assessment.

Aims Homecare Ltd Reviews (46)

Total of 46, showing 41-46
9.7

Aims Homecare Ltd has a Review Score of 9.7 (9.748) out of 10, based on 19 reviews in the last 2 years. Over all time Aims Homecare Ltd has 46 reviews.

Overall Experience

  • 37
  • 8
  • 1
  • 0
  • 0

Date Published

46
4
6
19
27

Review from Ruth W (Client) published on 30 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from L B (Daughter of Client) published on 29 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very helpful, always attend the time they are meant to.
Friendly, knowledgeable staff.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Sue D (Daughter of Client) published on 17 August 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is supported and well cared for by the visiting staff and management at Aims. One member of staff is in touch with family members and we feel confident in her ability to provide appropriate care for our elderly mother.


I would happily recommend Aims to friends.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Emma N (Daughter of Client) published on 16 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are outstanding in every aspect of there work. They are caring, tidy clean and we couldn't do without them now.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Don O (Client) published on 2 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My carer is a very great help

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Dawn H (Sister of Client) published on 22 September 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A very reliable service with staff who go above and beyond. The records are filled in very well with lots of details.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.7 (9.748)

Overview of Review Score

The Review Score of 9.7 (9.748) out of 10 for Aims Homecare Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.748 for Aims Homecare Ltd is calculated as follows: ( (81 Excellents x 5) + (18 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 103 Ratings = 4.748

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Aims Homecare Ltd is based on 18 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 17 Apr 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (1)

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Meet the Team (2)

Danielle

Danielle Overington

Job Title: Registered Manager

Joined: 2017

I have worked in care for over 13 years. I have worked my way up from being a carer and doing various roles within care. I enjoy working at Aims Homecare. I have a very good team who go above and beyond for the clients they care for. I have always dreamed of being a registered manager and this was my goal for over 10 years.


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Gina Chimovici

Job Title: Care Coordinator

Joined: 2014

My Name is Gina. I have worked for Aims Homecare since 2014. I started here as a non-driver and did not have a license. Since then I have done my driving test and also passed my NVQ. I have worked my way up from a non-driver to a driver and also became part of the management at the Aims Homecare office. We have a good team who are all kind, caring and compassionate.


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