All Star Care Ltd

230d Northolt Road, Harrow HA2 8DU
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8.0 5 Reviews
  • All Star Care Ltd, Harrow
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Care Provided by All Star Care Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • All Star Care Ltd
  • Person in charge
  • Charmaine Pinnock (Manager)

Funding & Fees Guide for All Star Care Ltd

  • Prices

  • Please contact us
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All Star Care Ltd Reviews (5)

8.0

All Star Care Ltd has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time All Star Care Ltd has 5 reviews.

Overall Experience

  • 4
  • 1
  • 0
  • 0
  • 0

Date Published

5
0
1
1
4

Review from Cecilia K (Mother of Client) published on 6 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This care provider was very helpful with the needs of my son. The staff were always available to answer questions and address any concerns I had. The carers were compassionate, friendly, kind and patient. They did everything possible to ensure my son had the best quality of life by helping him access
activities he enjoyed and in the months they worked with him, they were consistent and professional. I will definitely recommend this agency as they understand the key principles of care.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from V P (Client) published on 26 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been a service user of All Star Care services for over 2 years now. They have given me a very professional, caring service during this time with frequent follow-ups and reviews of my care package and the Manager of All Star has been very supportive to me and took care of my needs even during
lockdown 2 years ago and continues to this day by providing very caring services to help me to cope and live independently in my home and improve the quality of my life. Thank you to the Manager and all her team at All Star Care Ltd for their caring and dedicated service to all their clients like me. Much appreciated!

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from B S (Client) assisted by family/friend published on 15 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very adequate.

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Care / Support

Management

Treated with Dignity

Value for Money

Review from Elian H (Daughter of Client) published on 6 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In response to the above question, I found the service which was provided from All Star Care Ltd to be exceptional. The care package provided met my mother's needs in every area and was carried out professionally. Carers on most occasionally went over and beyond their duties pertaining to my mother's
care. I would highly recommend this care company.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Rob M (Son of Client) published on 1 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother started to use All Star Care Ltd a few months ago and I cannot praise them enough. A very friendly visit is made prior to care starting and a thorough understanding of the situation discussed by both sides. She has a visit once a day in the morning, always around the same time. She receives
help washing, having baths, making the bed, housework, breakfast and washing up, laundry. I could go on. Contact with the local pharmacy and GP has happened on occasion when there has been any concern, as well as taking Mum to the heart clinic and hospital if required.


I'd highly recommend All Star Care to anyone who requires care and help around the home.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for All Star Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for All Star Care Ltd is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for All Star Care Ltd is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 29 Jun 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about All Star Care Ltd

What Type of Services does All Star Care Ltd offer?

All Star Care Ltd offers Home Care.

How many Carers does All Star Care Ltd employ?

All Star Care Ltd employs 38 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact All Star Care Ltd to verify any information. View our terms and conditions. All Star Care Ltd has a Basic Service – more info.