Eureka Care Services Ltd

15 Bull Plain, Hertford SG14 1DX
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3 Reviews
  • Eureka Care Services Ltd, Hertford

Care Provided by Eureka Care Services Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Eureka Care Services Ltd
  • Person in charge
  • Iyabo Rachel Bello (Manager)

Eureka Care Services Ltd Reviews (3)

Over all time Eureka Care Services Ltd has 3 reviews.

Overall Experience

  • 1
  • 1
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  • 1

Date Published

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3
Overall Experience  Overall Experience 4.0 out of 5

The carers always had PPE on. They were attentive and caring and looked after my Mum very well. The manager was very helpful and always available to speak to and kept me informed of any issues.

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Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

This company were very punctual, the coordinator was available at all times if we had a query or needed to make changes to the package, the carers were always cheerful and very attentive, on two occasions making the decision to call 999 which ultimately saved our Mother's life. Could not recommend Eureka
highly enough.

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Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 1.0 out of 5

Call themselves carers, no PPE, not putting medication within reach for the patient to take, leaving the patient in dirty clothes and underwear, not helping them wash, and asking visiting relatives to administer medication because they need to get to another job. Basically, they are negligent, this
person ended up back in the hospital.

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Management

Treated with Dignity

Value for Money

Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 2 Apr 2020

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Eureka Care Services Ltd

What Type of Services does Eureka Care Services Ltd offer?

Eureka Care Services Ltd offers Home Care.

How many Carers does Eureka Care Services Ltd employ?

Eureka Care Services Ltd employs 10 carers.