Enabling Care For You Ltd

Unit 1B, Mereworth Business Cntr, Danns Lane, Wateringbury, Maidstone ME18 5LW
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9.9 87 Reviews
  • Enabling Care For You Ltd, Maidstone
Enabling Care For You Ltd was established in 2013 to respond to the needs of service users on a 24-hour basis.

The company is highly experienced in supporting all types of dementia and also provides a wide range of other home care services, including personal care, companionship, cleaning and more.

Enabling Care also offers palliative care and care for those with long-term, complex needs.

Enabling Care For You offers private care, and has contracts with the local authority, NHS (CHC, CHS, Pathway 3, Fast track).

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Care Provided by Enabling Care For You Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Cancer Care
  • Companionship
  • Dementia
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Enabling Care For You Ltd
  • Person in charge
  • Philippa Potter (Registered Manager / Director)

Funding & Fees Guide for Enabling Care For You Ltd

  • Prices

  • £15

  • Our fees are very competitive. Price available on request

Enabling Care For You Ltd Reviews (87)

Total of 87, showing 81-87
9.9

Enabling Care For You Ltd has a Review Score of 9.9 (9.868) out of 10, based on 23 reviews in the last 2 years. Over all time Enabling Care For You Ltd has 87 reviews.

Overall Experience

  • 68
  • 16
  • 3
  • 0
  • 0

Date Published

87
3
9
23
64

Review from Mark H (Husband of Client) published on 24 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Good service.
Most importantly, carers displayed compassion.
Good knowledge.
Helpful.
Polite.

Reply from Lesley Pell, Manager at Enabling Care For You Ltd

Many thanks for your review. It was a pleasure to look after you during this difficult time of your lives.


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Review from Karen C (Daughter-in-law of Client) published on 16 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Enabling Care has been a wonderful support for my mother-in-law and have enabled her to live independently for the past several years providing help with day to tasks, cleaning, shopping, and personal care. All the team are very kind and helpful, and I do not know what we would have done without them.
Many thanks.

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Review from Marion V (Client) published on 7 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband and I have been looked after by Enabling Care For You for almost two years, and apart from a few blips regarding call times, we have been more than happy with the care received. The staff are caring and efficient, and the hierarchy is always available should there be any problems. I would
have no problem recommending Enabling Care For you to other family and friends.

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Review from M J (Client) published on 3 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I greatly appreciate the care and support from the team. Without their care, I doubt that I would be able to remain safe in my own home. Thank you!

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Review from Norma C (Client) published on 3 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been with the company for many years now and always admired the work the carers do. At the present, I am more than happy with the continuity that the company provide; it gives us as clients security, trust and terrific care. When being in the hospital quite regularly, the staff and management
have been a great support to me. They, the management, have always come up trumps with providing carers for me coming home. Keep up the good work!

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Review from Alison C (Daughter-in-law of Client) published on 17 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you for the wonderful care your staff gave to my father-in-law in the last week of his life. Each and every one of your carers inspired confidence, that they knew what they were doing, and gave a very high standard of care. They acted with professionalism and were a huge support to the whole family.
They all introduced themselves and were amazing, especially with all the concerns surrounding Covid19. They all wore PPE and we felt safe with their visits. We can't thank you enough for all your help at such a stressful and sad time.

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Review from Shelia G (Civil Partner of Client) published on 7 November 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I needed care for my partner so that he could come home from hospital and this agency was recommended to me. Initially, I was cautious as their website lead me to believe they dealt with mainly children but I took the chance.
The assessment was carried out at the hospital within 4 hours and I was
able to take my husband home the following morning. I can not say how amazing their support was for my partner. We have quite a large package of care, the office went above and beyond to supply care to my partner whom had very changeable needs and could become very challenging even with the manager and her team coming out of the office on several occasions at very short notice.
Highly recommended

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Current Review Score: 9.9 (9.868)

Overview of Review Score

The Review Score of 9.9 (9.868) out of 10 for Enabling Care For You Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 23 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.868 for Enabling Care For You Ltd is calculated as follows: ( (118 Excellents x 5) + (8 Goods x 4) + (1 Satisfactorys x 3) + (1 Poors x 2) + (1 Very Poors x 1) ) ÷ 129 Ratings = 4.868

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Enabling Care For You Ltd is based on 22 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 10 Jun 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (2)

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Meet the Team (5)

Philippa

Philippa Potter

Job Title: Nominated Individual & Registered Manager - Owner

Joined: 2013

Philippa and Lesley started Enabling Care For You in 2013.


She had worked with Lesley in her residential home in Plaxtol, Sevenoaks for several years, Philippa was a manager in this residential setting. After the birth of her youngest child, Philippa had a calling to work in the community.


Philippa worked for a mental health charity for two years before applying to work with KCC Commercial Service's flagship care agency.


Philippa progressed within 6 months from a branch manager to a Registered Manager of Kent and Brighton and was also promoted to Area Manager.


Philippa achieved her level 5 NVQ in 2008 and before this completed her levels 4,3, and 2 in care.


She loved the challenge of managing an agency but felt she could do it better, so approached Lesley this is how Enabling Care For You, was created.


Philippa brings with her over 20 years of experience in care.


Enabling Care For You specialises in looking after adults with palliative care or long-term health conditions.


Lesley

Lesley Pell

Job Title: Owner

Joined: 2015

Lesley worked in care in residential settings for many years while she had a young family.


She decided to set up her own residential home within her own family home in 1994 This grew from one client to 5 and closed in 2017 after 24 years due to family logistics.


Lesley has her RMA in care and Level 4,3,2 in care.


Lesley brings with her over 30 years of experience in different care settings.


Teresa

Teresa Macklin

Job Title: Head of Operations and Care

Joined: 2018

Teresa has worked in Health and Social Care for eight years


She has worked with different Care Providers to gain skills and knowledge in Home Care, Palliative Care and Assessing.


Teresa joined Enabling Care for You Ltd four years ago and has progressed from working in the field to being Head of Operations and Care studying and gaining her Level 5 Diploma in Health and Social Care. Teresa is reliable and always willing to go the extra mile for both Clients and Staff in ensuring that high standards are always maintained.


She has a great organisational mind and is responsible for the smooth day-to-day running of Enabling Care For You as well as liaising with Professionals to facilitate hospital discharges.


Amelia-Jane

Amelia-Jane Lefever

Job Title: Admin/Trainee assessor

Joined: 2017

Amelia-Jane is the youngest in the office. After completing her Business Administration Diploma. Amelia-Jane is currently completing her Level 3 Diploma.


Being Enabling Care For You's administrative assistant, numerous situations arise on a day-to-day basis but after 5 years of being a Clinical Support Worker in the field, Amelia is expeditious in aiding staff and clients.


Whitney

Whitney Bushrod

Job Title: Administration Assistant

Joined: 2023

Recently Whitney has entered the care sector after being in customer services for multiple years. After dealing with a variety of different people, Whitney now would like to expand her career, skills and knowledge into Healthcare.


Whitney is ambitious and driven to give people her support and caring nature to others. Whitney is driven for success and growth in care and will be completing her NVQ in the near future. Whitney is always up for any challenge that is sent her way.


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