Peartree Life Care

University of Northampton, Innovation Centre, Green Street, Northampton NN1 1SY
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9.7 26 Reviews
  • Peartree Life Care, Northampton
Based in Northampton, Peartree1 provides home care and support services for adults. Their aim is to deliver services that make a difference to people's lives, enabling them to live independently in their own homes and make informed choices with the support of well trained and experienced care professionals.

All care is person centred and based on the individual needs and preferences of each person requiring care. This ensures that every person gets the support they need through a care plan that is carefully designed to suit them.

The team offer a wide range of services including live-in, elderly, palliative, post-discharge, respite and dementia care.

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Care Provided by Peartree Life Care

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Home Care for Children
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Peartree1 Ltd
  • Person in charge
  • Cathy Tinde (Manager)
  • Admission Criteria
    • None

Funding & Fees Guide for Peartree Life Care

  • Prices

  • Contact us as fees vary from £10.00

  • Flexible charges tailored to suit individual package of care

Peartree Life Care Reviews (26)

Total of 26, showing 1-20
9.7

Peartree Life Care has a Review Score of 9.7 (9.667) out of 10, based on 22 reviews in the last 2 years. Over all time Peartree Life Care has 26 reviews.

Overall Experience

  • 21
  • 4
  • 0
  • 0
  • 1

Date Published

26
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22
4

Review from Nicola S (Daughter of Client) published on 23 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm very happy with the care provided by Peartree, in respect that my mother's needs are met. The staff are extremely helpful and friendly and take into account all my mother's requirements. She and I couldn't ask for more.

Reply from Peartree1 Nursing and Homecare, Registered Manager at Peartree Life Care

Dear Nicola. Firstly, thank you for taking the time to leave valuable feedback. We are happy that you are all happy and feeling safe under our care. We will share this with your keyworker and team of carers. Once again thank you.


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Review from L G (Client) published on 17 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

It so lovely knowing I have workers that are so understanding to my needs even as they change over time. Also knowing that when I am due for a visit the flexibility of the workers is a massive help as things I need help with vary from week to week over the years.

Reply from PEARTREE1 Nursing and Homecare, Service Manager at Peartree Life Care

Thank you so much for your kind words! We're thrilled to hear that our team has been able to support you in such a flexible and understanding way. Your needs are important to us, and we're glad we've been able to adapt and provide the help you require. We're grateful for your trust and look forward to continuing to assist you.


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Review from Darren C (Client) published on 18 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Happy with everything. Helpful and pleasant polite on time. Do everything I need doing easily learned all that I need doing.

Reply from PEARTREE1 Nursing and Homecare, Executive Service Manager at Peartree Life Care

Thank you so much for your kind review! We're thrilled to hear that you are happy with our service and found our team helpful, pleasant, and punctual. It's great to know we could meet all your needs efficiently. We appreciate your feedback. Best regards, Service Manager


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Review from Joan W (Wife of Client) published on 18 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

So grateful to Peartree. So very helpful and efficient. Girls are always on time and very friendly and efficient.
Such a helpful company to deal with. They never let us down.
Thank you Peartree you make life so much easier to deal with.

Reply from PEARTREE1 Nursing and Homecare, Executive Service Manager at Peartree Life Care

Thank you for your wonderful review! We are delighted to hear that you find our team helpful, friendly, and efficient. Your kind words and appreciation mean a lot to us. Thank you for choosing Peartree. Best regards, Service Manager


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Review from Duti O (Wife of Client) published on 18 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Peartree Ltd looked after my husband for over 2 years until he left their care in December 2023. The care provision was excellent and their staff were caring and courteous. Thank you for giving him good care, I really appreciate the good service you provided.
Thank you!

Reply from PEARTREE1 Nursing and Homecare, Executive Service Manager at Peartree Life Care

Thank you for your amazing review. We are honoured to have provided care for your husband over the past two years. Your kind words about our staff and services mean a lot to us. We truly appreciate your gratitude and support. Best regards, Service Manager


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Review from Barry W (Client) published on 17 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What a lovely team you have.
I am a 78-year-old individual with limited mobility, having the right carer makes a world of difference in my daily life.
l am currently receiving care from you, the carers who have come to help me have all been so kind, helpful and professional and their dedication to
caring for people is unbelievable, I have only just started with your company but I am so impressed I intend to stay for a long time.

Reply from PEARTREE1 Nursing and Homecare, Executive Service Manager at Peartree Life Care

Thank you so much for your kind words. We are truly honoured to be part of your care journey. Knowing that our team has made such a positive impact on your daily life means the world to us. We are dedicated to providing the best possible care, and your feedback is incredibly encouraging. We look forward to continuing to support you and ensuring you always feel cared for and valued. Warm regards, Service Manager


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Review from Kate D (Daughter of Client) published on 25 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to thank the carers for taking care of my mum. All of the carers mum had were prompt, respectful, professional, and patient not just with my mum, but with us, her family, as well. I appreciated the fact that Peartree 1 tried to keep the carers as consistent as possible, that was a huge
help.
There are two carers in particular who were exemplary with their care, dedication, humour and compassion that I would like to publicly thank. They were with us at the most sad and difficult time and without being asked, took care of Mum for us.
I would recommend this company, and I wish them the very best.
With my heartfelt thanks.

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Review from T B (Daughter of Client) published on 4 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We received care for my father for the last week of his life. We had a live-in carer and she was absolutely amazing, she showed so much care and compassion to my father and was so helpful always there and went above and beyond to help us. Other carers came in to help her during the day and they were
also very good. Thank you all for the help and kindness we received.

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Review from D L (Sister of Client) published on 19 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Peartree has been wonderful for our family. Both I and my sister’s daughter live far away and cannot easily visit her. She has care morning and night to supervise her meds but occasionally lapses into a psychotic period that radically changes her personality from being kind to being vicious. This happens
for all those who care for her most and so falls on her carers as well. They have been so forgiving and understanding and I am extremely grateful for their selfless care. I can only hope it is rewarding for them to see her recover each time.

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Review from Mark O (Son of Client) published on 6 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Unfortunately, we only needed to use Peartree1 for a few months however we found them all to be patient, kind and considerate carers towards my father.
Peartree1 was very flexible with our ever-changing requirements, even at very short notice. They were prompt with responses, even when we needed to
make contact out of office hours.
I would definitely recommend them to others.

Reply from Peartree1 Nursing and Homecare, Reviews Team at Peartree Life Care

Thank you for choosing Peartree1 to look after your father. Thank you for recommending us to others in the community. We are happy that our team has adhered to our values which are patience and kindness and that we showed perseverance by being flexible. Again we appreciate your trust in us. This has been shared with the team.


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Review from Elizabeth T (Daughter of Client) published on 18 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Your staff looked after my father. They looked after him, they gave him full dignity, they spoke to him, they rubbed his hands to comfort him, they cleaned him, and then they made him comfortable. I couldn't have asked for any more.

Reply from Peartree1 Nursing and Homecare, Review Team at Peartree Life Care

Thank you so much for the review, our team are delighted to know they met your dad's need and surpassed your expectations. We value this feedback to strive to provide more to the community. Once again thank you.


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Review from K T (Daughter of Client) published on 8 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We can’t thank Peartree1, enough, at such a time of need they were an incredible team.
My dad only had weeks to live and the carers did everything they could to support Dad and make him as comfortable as possible.
Dad's main carer was like a friend to us all during those last nights, thank you all.

Reply from PEARTREE1 Nursing and Homecare, Review Team at Peartree Life Care

Dear KT, thank you so much for the great feedback. We are glad you found our team supportive and friendly. We are glad we made him comfortable.
This has been shared with the team that was visiting, they are grateful.


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Review from Susan S (Wife of Client) published on 6 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you for the care your team provided for my husband, he always admired the commitment they showed towards him and the relationship he developed with them. He was always made comfortable and they never left unless he was happy. Again, thank you so much.

Reply from PEARTREE1 Nursing and Homecare, Review Team at Peartree Life Care

Dear SS, we value your feedback. Thank you for allowing our team in your home. We are happy our team was professional and met the required needs. This has been shared with the team.


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Review from Jerrica J (Client) published on 19 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since coming under Peartree1 I can’t fault their care of me. Certain carers go above and beyond, it’s not easy needing help when you’re young and just want your independence, but they do what they can to not take away any independence I have left. When helping me with things like personal care, they
ensure my dignity is kept. My carers have advocated for me on multiple occasions when it’s been needed and the company as a whole always listen if I have any concerns and help to sort out whatever it is I’m worried about. I wouldn’t choose to be under any other care company as Peartree1 are fantastic.

Reply from Peartree1 Nursing and Homecare, Registered Manager at Peartree Life Care

Thank you for your amazing review, it's a pleasure to continue working with you in Peartree1, we are happy to support you with the bespoke care you require. We believe we will continue to be at your service as required. Thank you for choosing Peartree1.


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Review from Mark T (Partner of Client) published on 19 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Peartree1 quickly put in place a home care plan for my partner who required urgent assistance. The home help provided was carried out very professionally and with careful respect to my partner's needs.

Reply from Peartreee1 Nursing and Homecare, Registered Manager at Peartree Life Care

Thank you for taking your precious time to share your valuable feedback. We are glad you found the service professional and your partner felt respected. This will be shared with her care team. Thank you once again.


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Review from Paula W (Mother of Client) published on 18 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall a very good service issued. Some issues with timings but like everything sometimes you need time to get everything running smoothly.
The carer relates very well with our daughter and listens to her needs. They connect very well and already have established a good bond even after quite a short
space of time.

Reply from Peartree1 Nursing and Homecare, Registered Manager at Peartree Life Care

Thank you for your honest feedback. Thank you again for allowing us to settle and trusting us with your daughter. We will continue to strive to provide the best to allow her to meet all outcomes, as every child matters to us.


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Review from K P (Daughter of Client) published on 18 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I rarely write reviews but, in this instance, I felt it was absolutely necessary. My Mum is sadly end-of-life and, as a family, it is so important to us that Mum is compassionately cared for during this difficult time.
I cannot praise the carers highly enough for the support, understanding and compassion
they show Mum. They understand her needs and adapt to her varying pain levels, which can be tricky at times as Mum is not always able to communicate verbally.
As a family, we are so grateful for their care, understanding and patience. This is everything to Mum and us at such a sad time. Thank you!

Reply from Peartree1 Nursing and Homecare, Reviews Team at Peartree Life Care

Thank you for such kind words towards the team. We appreciate the time you took to put this review, it means a lot to the team and the community. We will continue to support and ensure Mum is always made comfortable.


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Review from Sue C (Wife of Client) published on 18 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The service offered by the team was excellent. So caring and very calming with my husband. They were very careful with him and attended all his needs that he required. The team always turned up with a very friendly face and always wore protective clothing. The times that they came to the house was very
useful and I wouldn't have been able to make him as comfortable as the team did.
A big thank you and wish you all the happiness in your lives.

Reply from Peartree1 Nursing and Homecare, Reviews Team at Peartree Life Care

Thank you for the valuable review. Thank you for allowing us in your home to provide care and support when it was required. We appreciate the beautiful words (a big thank you and wish you all the happiness in your lives). They have been shared with the team.


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Review from Vanessa L (Daughter of Client) published on 14 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was on palliative care and eventually on end-of-life care. The carers that came in to help my mum were friendly and supportive, not only to my mum but to my brothers and I. They always greeted us with a smile and nothing was too much.
In my mum's last days we were worried about having to get
new carers in as they hadn’t been required to do much before, but all the carers we had slipped seamlessly into the role and cleaned my mum with dignity. They helped in making sure she was comfortable in her last moments.

Reply from Peartree1 Nursing and Homecare, Registered Manager at Peartree Life Care

Thank you so much for your valuable feedback. We are pleased our service was more than expected and we kept you reassured. We are happy all went well till the very end for Mum.


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Review from Jane B (Client) published on 14 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

On the whole, our experience using Peartree1 is very positive. The carers are caring, sensitive to needs and willing to help. Carers arrive on time if they are going to be late they always contact us. We know who will attend the call by using a nursing application. They always tidy up after themselves.
They address any concerns effectively and promptly.

Reply from Peaftree1 Nursing and Homecare, Registered Manager at Peartree Life Care

Thank you so much for the feedback it’s been a pleasure and always will be to work with you since 2017. We do not take this lightly. We appreciate you putting your trust in our team.


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Current Review Score: 9.7 (9.667)

Overview of Review Score

The Review Score of 9.7 (9.667) out of 10 for Peartree Life Care is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.667 for Peartree Life Care is calculated as follows: ( (98 Excellents x 5) + (18 Goods x 4) + (2 Satisfactorys x 3) + (1 Poors x 2) + (4 Very Poors x 1) ) ÷ 123 Ratings = 4.667

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Peartree Life Care is based on 21 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 10 Aug 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (1)

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Frequently Asked Questions about Peartree Life Care

What Type of Services does Peartree Life Care offer?

Peartree Life Care offers Home Care.

How many Carers does Peartree Life Care employ?

Peartree Life Care employs 100 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Peartree Life Care to verify any information. View our terms and conditions. Peartree Life Care has a Platinum Service – more info.