WiCare Services Ltd

259 Harborough Road, Northampton NN2 8DW
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8.4 2 Reviews
  • WiCare Services Ltd, Northampton
WiCare Services Ltd provide high quality care to enable people who need support and care in their own home.

WiCare Services uphold the human and citizenship rights of those they care for by encouraging and supporting individual choice and personal decision-making.

Staff respect individuals’ requirement for privacy and maintain confidentiality at all times.

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Care Provided by WiCare Services Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Home Care for Children
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • WiCare Services Ltd
  • Person in charge
  • Kester Mudoti-Osuya (Manager)

Funding & Fees Guide for WiCare Services Ltd

  • Prices

  • Fees depend on individual needs basis

WiCare Services Ltd Reviews (2)

8.4

WiCare Services Ltd has a Review Score of 8.4 (8.417) out of 10, based on 2 reviews in the last 2 years. Over all time WiCare Services Ltd has 2 reviews.

Overall Experience

  • 2
  • 0
  • 0
  • 0
  • 0

Date Published

2
1
1
2
0

Review from D G (Daughter of Client) published on 6 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our family have been extremely happy with these guys from the very start. More importantly, Dad has been content with the care. The manager has been there for us from the very start as a support, so we are very grateful to her. The personable team have managed to keep Dad at home, independent and that's
been our goal.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from C Y (Granddaughter of Client) published on 7 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From contact in a bit of a crisis, to receiving person centred care, WiCare were a great addition to provide the essential support for my relative. They took the time to get to know her, to increase her engagement and acceptance.

Reply from Kester Mudoti-Osuya, Manager at WiCare Services Ltd

Thank you for your feedback, we really appreciate.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.4 (8.417)

Overview of Review Score

The Review Score of 8.4 (8.417) out of 10 for WiCare Services Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.917 for WiCare Services Ltd is calculated as follows: ( (11 Excellents x 5) + (1 Goods x 4) ) ÷ 12 Ratings = 4.917

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for WiCare Services Ltd is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 15 Aug 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about WiCare Services Ltd

What Type of Services does WiCare Services Ltd offer?

WiCare Services Ltd offers Home Care.

How many Carers does WiCare Services Ltd employ?

WiCare Services Ltd employs 25 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact WiCare Services Ltd to verify any information. View our terms and conditions. WiCare Services Ltd has an Enhanced Service – more info.