White River Homecare

Manfield House, 3 Manfield Way, St Austell PL25 3HQ
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3 Reviews
  • White River Homecare, St Austell
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Care Provided by White River Homecare

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Cancer Care
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • Adult Home Care (18+)
  • Hospital Discharge
  • Personal Care (on a contracted hours basis)

Good to Know

  • Owner
  • Sharon Henderson
  • Person in charge
  • Emma Garstang (Manager)

Funding & Fees Guide for White River Homecare

  • Prices

  • £26.50 per hour
    £24.00 45 min
    £21.50 30 min

  • Please contact us to discuss pricing and options for care. We apoligise but we no longer provide visits shorter than 30 min in duration
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White River Homecare Reviews (3)

Over all time White River Homecare has 3 reviews.

Overall Experience

  • 3
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Date Published

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Review from Margaret M (Client) published on 24 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been using White River regularly since October 2021 and can say quite honestly it was one of the best decisions I have made. The staff in the office are very efficient and friendly. Always willing to help in any way. With regards to the care staff, I cannot praise them enough. They are all kind
with friendly natures, honest and reliable too. Nothing seems to be too much trouble for them and I can clearly see that each carer actually does care. They each take pride in what they do and are committed to providing the best service. I would certainly, without hesitation, recommend White River Homecare to others.

Reply from Emma Garstang, Registered manager at White River Homecare

Thank you for your kind words. It is a pleasure to be able to help when needed.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Kevin W (Client) published on 10 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has had MS for probably 40 years, and we needed some home care help. So in early November, we contacted White River. We had a meeting at our home with their manager the following day. Morning home care for my wife was organised to start two days later. Three weeks later. I mentioned to the morning
carer that I also needed some home care help in the evening. Evening home care was arranged the following evening. My wife’s home care from White River has been exceptional. All of their carers have lovely personalities and carry out what’s needed for my wife without any issues that may be difficult to deal with. We don't have a favourite carer, because they would all be our favourite. I am very glad that I decided to contact White River for home care for my wife.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from J D (Daughter of Client) published on 5 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have received outstanding care for my mother from White River.
Carers have been punctual, pleasant, knowledgable, helpful and true carers in every sense of the word.
Treated my mother with dignity and respect, accommodating her wishes.
I also found it helpful discussing Mother's needs with the
carer e.g. whether to contact the GP or not if there was a problem.
It was supportive care for both my mother and myself.
Thanks particularly to one member of staff.

Reply from Rosie Wilson, Care Co-ordinator at White River Homecare

Thank you for your kind words and we wish you all the best in the future.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 15 Feb 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about White River Homecare

What Type of Services does White River Homecare offer?

White River Homecare offers Home Care.

How many Carers does White River Homecare employ?

White River Homecare employs 26 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact White River Homecare to verify any information. View our terms and conditions. White River Homecare has a Basic Service – more info.