Abbeyfield Wey Valley Home Care

Mike Hawthorn Drive, Farnham GU9 7UQ
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8.0 1 Review
  • Abbeyfield Wey Valley Home Care, Farnham
Abbeyfield Wev Valley Society is a Charity that has been operating for over thirty-five years. As well as owning and running residential care and nursing homes, they have a specific home care service that offers care and support to people who feel they would prefer care within their own home.

Abbeyfield's home care service has also been established a number of years, helping people live at home in the town of Farnham in Surrey, and surrounding villages. They offer high-quality, person centred home care tailored to the individual's requirements. Whether you are looking for care and support for yourself or a loved one, the team of experienced care professionals will be able to offer a range of services for older people that will allow them to remain independent within their own homes.

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Care Provided by Abbeyfield Wey Valley Home Care

  • Type of Service
  • Home Care Provider
  • Voluntary / Not for Profit Owned
  • Specialist Care Categories
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • Laundry Service
  • Learning Disability
  • Older Person Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Other Care Provided
  • Adult Home Care (18+)

Good to Know

  • Owner
  • Abbeyfield Wey Valley Society Ltd
  • Person in charge
  • Jill Forster (Home Care Manager)

Funding & Fees Guide for Abbeyfield Wey Valley Home Care

  • Prices

  • £31.00 per hour Monday - Friday
    £33.00 per hour Weekends
    £45.00 per hour Bank Holidays

  • Our Manager will work with you to ensure the best, and most cost effective care plan is put in place to meet your specific needs.

Abbeyfield Wey Valley Home Care Reviews (1)

8.0

Abbeyfield Wey Valley Home Care has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time Abbeyfield Wey Valley Home Care has 1 review.

Overall Experience

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Date Published

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Review from Christina M (Daughter of Client) published on 15 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot thank the manager enough for her knowledge, patience and understanding in dealing with Mum who has dementia. Together with her excellent team of ladies, have often gone above and beyond to help Mum when difficulties arise, which in turn, as a family, gives us peace of mind to know that whatever
problems crop up, will be dealt with, with the minimum of fuss and that mum will be cared for and well looked after.

Reply from Iain Looms, AWVS Central Office at Abbeyfield Wey Valley Home Care

Thank you for taking the time to pass on your kind words. The manager and her team are extremely passionate about the care they give to their service users as well as the support they offer to each individual's loved ones - the two go hand in hand and they always try and do everything possible to provide a flexible, proactive and supportive care environment for everyone involved. The whole team will be so pleased to read your comments and see that you feel your mum is well cared for - we really do appreciate you taking the time to share your experience, thanks again. Best wishes from everyone.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Abbeyfield Wey Valley Home Care is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Abbeyfield Wey Valley Home Care is calculated as follows: ( (5 Excellents x 5) ) ÷ 5 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Abbeyfield Wey Valley Home Care is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 10 Apr 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (1)

Jill

Jill Forster

Job Title: Home Care Manager

Joined: 2016

Jill has a wealth of experience in all aspects of the care sector. She manages Abbeyfield Wey Valley's Team of skilled and dedicated carers at home whilst providing essential support and advice to their clients and their families throughout their care journey.


Frequently Asked Questions about Abbeyfield Wey Valley Home Care

What Type of Services does Abbeyfield Wey Valley Home Care offer?

Abbeyfield Wey Valley Home Care offers Home Care.

How many Carers does Abbeyfield Wey Valley Home Care employ?

Abbeyfield Wey Valley Home Care employs 10 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Abbeyfield Wey Valley Home Care to verify any information. View our terms and conditions. Abbeyfield Wey Valley Home Care has a Platinum Service – more info.