Harvest Life Care Ltd

Office 23 Pinnacle House, 34 Newwark Road, Peterborough PE1 5YD
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9.6 33 Reviews
  • Harvest Life Care Ltd, Peterborough
Harvest Life Care aims to work in partnership with clients, their family, and/or friends to provide care and support of the highest quality, promoting independence within the framework of the essential values of daily living.

Harvest Life Care is able to provide experienced care and support staff to look after every need or requirement, in the comfort of a person’s own home.

Harvest Life Care offers an individual, flexible and person-centred plan of care to support with day-to-day living; helping individuals to continue to remain independent for as long as possible.

It facilitates:

• Person-centred and outcome-focused individual support planning
• Choice for all clients in all areas of individual support planning
• Maximum independence to allow clients to achieve their maximum potential, whilst maintaining their individuality.
• The opportunity for clients to express their own feelings and wishes through direct contact or by means of advocacy
• The supply of a reliable and efficient service to clients
• The provision of continuity with respect to the care and support provided in order to enhance directly the quality of care
• An atmosphere of respect whereby the rights and values of client

Care Provided by Harvest Life Care Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Harvest Life Care Ltd
  • Person in charge
  • Jacquilyn Siapno (Manager)

Funding & Fees Guide for Harvest Life Care Ltd

  • Prices
  • Please contact the office


Total of 33, showing 1-20
9.6

Harvest Life Care Ltd has a Review Score of 9.6 (9.579) out of 10, based on 10 reviews in the last 2 years. Over all time Harvest Life Care Ltd has 33 reviews.

Overall Experience

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Overall Experience  Overall Experience 5.0 out of 5

I've had Harvest life for the last few years now and honestly I would not want anyone else. I can phone them anytime I need to talk to them about anything to do with my care and they always do what they can to help me. They understand I only want to shower with a female carer and they stick to the same
time and day unless there's a problem and they have to send a different female carer or change the day because of staff shortages or illness. The other day I phoned them to let them know that I had been sick and was not feeling well. 2 carers came one to clean up and the other showered me and they were just incredibly kind and made sure I was ok before leaving.

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Overall Experience  Overall Experience 5.0 out of 5

My dad moved in with me and we were assigned new carers, we were quite concerned about what they were going to be like as our previous carers were atrocious. We were so lucky to get Harvest Life Care, the first call they made I could have cried. They were so lovely and caring, did everything required
and took plenty of time seeing my my dad's needs. I can't express how lovely all the carers are that come to us, we are so lucky to have them. Thank you so much for caring.

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Overall Experience  Overall Experience 5.0 out of 5

The care my father received over the last 12 days was impeccable and each carer went above and beyond their line of duty. As a family, we could not have asked for anything more. They cared for my father with dignity and respect, even when he became unresponsive. They all fitted into our lifestyle so
well, like they were part of the furniture!

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Overall Experience  Overall Experience 5.0 out of 5

I have never met such wonderful caring people. My partner was very difficult some days but they just talked calmly to him and carried on with their job he was in a lot of pain but they were calm and caring towards him I could not have done what they did. They made the end of his life care so much easier
for me.

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Overall Experience  Overall Experience 4.0 out of 5

Very little communication apart from with carers.

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Overall Experience  Overall Experience 5.0 out of 5

The carers treated my husband with dignity and respect. They chatted with him and made him feel comfortable with the care he was receiving. They always checked in with the family to see if we needed any more support. Without this excellent care, we could not have met my husband's final wishes.

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Overall Experience  Overall Experience 5.0 out of 5

Excellent service, no faults at all.

Reply from Jacquilyn Siapno, Admin/Finance Manager at Harvest Life Care Ltd

Thank you very much for your comments, Harvest Life Care is committed to delivering a personalized service to all individuals.


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Overall Experience  Overall Experience 3.0 out of 5

Everyone knows care workers are not easy to supply. In view of this, Harvest Life Care do a very good job and their very best to supply and meet people's requirements.

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Overall Experience  Overall Experience 5.0 out of 5

Excellent work.

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Overall Experience  Overall Experience 5.0 out of 5

The care my husband received through Harvest Life Care Ltd was outstanding! Each and every carer that stepped through the door was kind, compassionate and had such warmth about them. I could not recommend you all highly enough. 10 out of 10.

Reply from Jacquilyn Siapno, Registered Manager at Harvest Life Care Ltd

Harvest Life Care provide person centred care and outcome focused high quality care.
Thank you very much for your kind comments.


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Overall Experience  Overall Experience 5.0 out of 5

I'd like to thank all of the amazing people at Harvest Life care for the wonderful care they have given my husband.
Everyone has been friendly, thoughtful, kind and most importantly so very gentle.

Reply from Jacqui Siapno, Finance Manager at Harvest Life Care Ltd

Hello Barbara, many thanks for your kind words and for taking time to give us a 5 star review! Thank you for giving Harvest Life Care the opportunity to look after your husband, especially in his last days.


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Overall Experience  Overall Experience 5.0 out of 5

Excellent care providers, team very professional whilst being very caring and friendly during a very difficult time. Mum was treated with dignity and respect at all times which the whole family appreciated very much.

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Overall Experience  Overall Experience 4.0 out of 5

The care provided over the last two months has been very efficient and carried out with dignity. My father has been a bit down since his illness but the cheerful, joyful nature of the carers rallies him each day.

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Overall Experience  Overall Experience 5.0 out of 5

Very pleasant carers, always happy. They talk to the patient by name and treat them like part of the family.

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Overall Experience  Overall Experience 5.0 out of 5

Excellent carers. They are looking after my husband very well. Very professional and carer all have that heart to care.

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Overall Experience  Overall Experience 5.0 out of 5

Carers are very good. Excellent care.

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Overall Experience  Overall Experience 5.0 out of 5

After 3 years of looking after mum at home, we got to the point where we needed help.
Harvest Life Care was appointed care provider and we couldn't be more lucky.
The level of care, compassion is outstanding.
Sense of humour is infectious, mum has always had a laugh with carers when they come.
We can relax knowing mum is in good hands, it makes a huge difference.

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Overall Experience  Overall Experience 5.0 out of 5

As indicated below, my wife and I have found the staff that we have been involved with extremely professional, and beyond this, kind and very thoughtful. We have quickly come to trust their integrity. Their help is essential and is greatly appreciated.

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Overall Experience  Overall Experience 5.0 out of 5

All of my carers are helpful, polite and have gone over and beyond to meet my care needs. Overall, I'm very happy with both the company and my actual care.

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Overall Experience  Overall Experience 5.0 out of 5

Overall, very good service. All carers are friendly and efficient with excellent support.

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Current Review Score: 9.6 (9.579)

Overview of Review Score

The Review Score of 9.6 (9.579) out of 10 for Harvest Life Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.679 for Harvest Life Care Ltd is calculated as follows: ( (44 Excellents x 5) + (7 Goods x 4) + (4 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 56 Ratings = 4.679

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Harvest Life Care Ltd is based on 9 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 = 4.9

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 3 Aug 2018

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (2)

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Frequently Asked Questions about Harvest Life Care Ltd

What Type of Services does Harvest Life Care Ltd offer?

Harvest Life Care Ltd offers Home Care.

How many Carers does Harvest Life Care Ltd employ?

Harvest Life Care Ltd employs 50 carers.