Avidity Care

Old Bank House, 57 Church Street, Staines-upon-Thames TW18 4XS
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10 Reviews
  • Avidity Care, Staines-upon-Thames

Care Provided by Avidity Care

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Avidity Living Ltd
  • Person in charge
  • Kerry Gibson (Registered Manager)

Funding & Fees Guide for Avidity Care

  • Prices
  • Hourly rate depends on needs


Avidity Care Reviews (10)

Over all time Avidity Care has 10 reviews.

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  • 6
  • 4
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Date Published

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10
Overall Experience  Overall Experience 5.0 out of 5

I am very, very pleased with Avidity Care. The carers 'care' and have restored my faith in the care system (community care). We had a terrible experience previously with another agency and I was worried we would be 'out of the frying pan and into the fire' so to speak. But couldn't be more pleased with
Avidity. They are fantastic! The office included. They and also the carers are very approachable, nothing is too much trouble. My father is well looked after! He is treated with respect and they are so friendly but also professional.

Reply from Harpreet Rajasansi, Director at Avidity Care

Thank you for your glowing review. This is why we do what we do. Nothing gives us greater pleasure and the motivation to strive for better quality. We will pass your feedback on to the carers, they will so appreciate your kind words.


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Overall Experience  Overall Experience 4.0 out of 5

Friendly, efficient, nothing too much trouble. Very professional.

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Overall Experience  Overall Experience 5.0 out of 5

We cannot fault any aspect of the care provided. It has been such a positive move for my mother and all the carers have been wonderful.

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Overall Experience  Overall Experience 4.0 out of 5

The carers are very kind and considerate in what must be a very difficult job. The patient had dementia which makes life hard for everyone.

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Overall Experience  Overall Experience 5.0 out of 5

I was impressed with the flexibility shown in deciding to take me on as a client. (Other firms had a rigid approach) The staff are very friendly, helpful and flexible.

Reply from Harpreet Rajasansi, Director at Avidity Care

Thank you, it means so much to a small agency with great staff to be acknowledged by clients who use our services. Always a pleasure to have wonderful clients who really appreciate amazing care. Such a rewarding line of work.


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Overall Experience  Overall Experience 5.0 out of 5

The staff are diligent, caring and affable. They treat my mother with dignity and respect. My mother appreciates their company and chats that they have. She is looked after very well and is very happy with their service.

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Overall Experience  Overall Experience 4.0 out of 5

Carers are experienced and know what they are doing. They inspire confidence, I have specific needs with a balloon gastronomy as I cannot swallow.

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Overall Experience  Overall Experience 5.0 out of 5

Very happy with the care my dad gets. His daily carer is very nice. We would recommend this agency to anyone who needs any form of care.

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Overall Experience  Overall Experience 5.0 out of 5

We as a family have been very impressed with the service and caring attitude of the carer we have had and also the care manager is very helpful and caring and understands the position that my father was in and how he is progressing.
We are very happy and satisfied with the care and service.

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Overall Experience  Overall Experience 4.0 out of 5

Although new to the company, the carer was very polite and eager to please. Delightful girl, great with the dog as well. No complaints whatsoever. Thanks!

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Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 21 Jun 2018

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Avidity Care

What Type of Services does Avidity Care offer?

Avidity Care offers Home Care.

How many Carers does Avidity Care employ?

Avidity Care employs 44 carers.