AM2PM Quality Care Ltd

7 Eastgate, Banstead SM7 1RN
Submit a Review
9.5 24 Reviews
  • AM2PM Quality Care Ltd, Banstead
AM2PM Quality Care recruits care staff who are passionate about making a difference in the quality of life of the client.

The company strongly believe in the culture of having happy care workers who can always try their best to keep clients happy and make sure an excellent quality of care is always being delivered.

Home care services are offered to older people so they can live independently at home for as long as possible.

Person-centred care ranges from personal care to hospital discharge and respite services.

Care workers are also able to help clients get out into the community for day trips or to get shopping with them, and other tasks.

Show AM2PM Quality Care Ltd on the Map

Care Provided by AM2PM Quality Care Ltd

  • Type of Service
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Cancer Care
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • Healthcare Assistant
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Respite Cover
  • Risk Assessments in the Home

Good to Know

  • Owner
  • AM2PM Quality Care Ltd
  • Person in charge
  • Anand Duddella (Director)

AM2PM Quality Care Ltd Reviews (24)

Total of 24, showing 21-24
9.5

AM2PM Quality Care Ltd has a Review Score of 9.5 (9.466) out of 10, based on 5 reviews in the last 2 years. Over all time AM2PM Quality Care Ltd has 24 reviews.

Overall Experience

  • 21
  • 3
  • 0
  • 0
  • 0

Date Published

24
5
5
5
19

Review from Elizabeth G (Daughter-in-law of Client) published on 2 August 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very caring staff. The owner keeps in constant contact with me over my mother in law's care. In fact, all the staff go over and above their duties.
I would recommend them highly.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Indra S (Daughter of Client) published on 10 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I found both the management and care staff working with my father to be professional, polite, friendly and supportive. I would definitely recommend this care agency and would not hesitate to use them again if needed. The whole family felt confident when staff attended my father and were kept informed
during his last days with us.
Thank you Am2Pm Quality Care. We were left with the feeling that you did really care about my dad.
(We used the agency through the "fast track process" so I am not aware of what the charges are.)

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Greg F F (Client) published on 13 June 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so happy with AM2PM Quality Care, the Director/Manager and all my carers who support me the best way I like to be supported. They treat me well and respect my choices and decisions. It only takes 1 phone call and they are there ready to assist me. I enjoy my day trips, they've taken me to the
Emirates Stadium as I'm a big Arsenal fan, Kingston, Hertfordshire, and my weekly swimming at The London Aquatics Centre to name a few.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Patricia H (Daughter of Client) published on 1 June 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been receiving care from Am2Pm Quality Care Ltd since the end of April 2018. In the short time the care company has been with mum all the family have seen a huge change in her. She has been more relaxed and happy. She is well cared for always clean and tidy. The Carers are very polite to mum,
always chatting to her and letting her know what they are doing. They take great care in hoisting and showering her making sure she feels safe at all times. I feel I can always ring and talk to the director. She will ring mum often to ask her if everything is ok.
My mum is nearly 96 years old and is very happy with the care she is receiving.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.5 (9.466)

Overview of Review Score

The Review Score of 9.5 (9.466) out of 10 for AM2PM Quality Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.966 for AM2PM Quality Care Ltd is calculated as follows: ( (28 Excellents x 5) + (1 Goods x 4) ) ÷ 29 Ratings = 4.966

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for AM2PM Quality Care Ltd is based on 5 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 = 4.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 29 Jun 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact AM2PM Quality Care Ltd to verify any information. View our terms and conditions. AM2PM Quality Care Ltd has a Platinum Service – more info.