Everycare (Romford) Ltd

37 High Street, Romford RM1 1JL
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9.2 19 Reviews
  • Everycare (Romford) Ltd, Romford
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Care Provided by Everycare (Romford) Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • Laundry Service
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Kishour Zadid (Registered Manager)

Funding & Fees Guide for Everycare (Romford) Ltd

  • Prices

  • The fee is related to the range of services involved for service users ranging from £15.00ph to £20.00ph
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Everycare (Romford) Ltd Reviews (19)

9.2

Everycare (Romford) Ltd has a Review Score of 9.2 (9.208) out of 10, based on 4 reviews in the last 2 years. Over all time Everycare (Romford) Ltd has 19 reviews.

Overall Experience

  • 15
  • 4
  • 0
  • 0
  • 0

Date Published

19
0
2
4
15

Review from Terence E (Brother of Client) published on 17 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister and our family are delighted with the professional standards given to her throughout 24/7 care. Being Head of the family, I am consulted upon developments by Everycare management and we consult upon forthcoming meetings with health professionals.

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Review from L A (Client) published on 29 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been in the company since I first started. In the five years I have been with the company they have made me very confident and back to be independent with the support of the staff and management.

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Review from Ian K (Son of Client) published on 3 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The carer is kind and helpful.
When requested, changes to the attendance have been made, even at short notice.
Communication with the care provider is good.
I hope to you use their services with the support of the local council.

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Review from S D (Niece of Client) published on 7 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care company are very supportive of their clients and very polite and caring to their clients.
My auntie had poor mobility and towards the end of her life and was bed-bound. The carers looked after her overnight and during the day as well.
The office always had a staff member answer the phone.
I
would recommend this company very highly to anybody who would like their relative looked after as you would look after them.

Reply from Kishour Zadid, Business Development Manager at Everycare (Romford) Ltd

It's so sad for all of us here in Everycare Romford to lose such a wonderful heart.


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Review from John H (Son of Client) published on 3 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been very happy with the care provided and the carers go above and beyond to assist with the care of my father.

Reply from Kishour Zadid, Business Development Manager at Everycare (Romford) Ltd

Thank you John for your wonderful review. We are very grateful to for acknowledging and appreciating our support.


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Review from Jo H (Daughter-in-law of Client) published on 3 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All very efficient, carers are very good and looking after my father-in-law well. They always call us if they have any concerns or issues and we are very happy to know that they are taking care of his medication too.

Reply from Kishour Zadid, Business Development Manager at Everycare (Romford) Ltd

Thank you Jo for your kind words. It is our privilege to get to know Dad and you all.


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Review from Jacqueline D (Wife of Client) published on 22 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From July 2020 until November 2020, Everycare agency undertook to provide night care and four daily visits to help with hygiene, nutrition and general well being for my husband.
The carers who came were conscientious, caring and adaptable. This was particularly important since my husband's mood and
co-operation was difficult, being unpredictable at times.


Despite the challenge of providing extensive cover, management was at pains to make sure that care was always provided. On rare occasions, where a difficulty arose, the manager would stand in himself.


It was particularly noticeable that the senior management with whom I had dealings were extremely dedicated to providing the best service possible; were contactable and willing to listen.


One senior manager, in particular, demonstrated extreme care and diligence towards Everycare, their employees, and especially to service users.


Carers who came at the time impressed me with their total care, always above and beyond basic.


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Review from Timothy S (Son of Client) published on 8 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The carers were very cooperative, arrived at the correct time. They knew how to use the hoist etc. They were careful and gentle in how they manipulated her. The carers were good with her personal hygiene, and we happy to deal with personal issues.

Reply from Kishour Zadid, Business Development Manager at Everycare (Romford) Ltd

Thank you very much for your kind feedback. It was our pleasure to know to provide care for your loved one.


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Review from Antony W (Father of Client) published on 18 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Found the service very good care about my father at a very high standard.

Reply from Kishour Zadid, Business Development Manager at Everycare (Romford) Ltd

Thank you a lot for your wonderful review. Your Dad will always be missed within all of us here in Everycare Romford.


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Review from Anne (Daughter of Client) published on 28 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The carer has been very competent, kind and proactive. He genuinely cares, understands the situation well and anticipates what might be needed, often calling between visits to see how Mum is - almost like a member of the family.

Reply from Kishour Zadid, Registered Manager at Everycare (Romford) Ltd

Thank you very much for your wonderful review. We are privileged to know the lovely family you have.


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Review from Sharon (Daughter of Client) published on 21 October 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

We used the domestic service that Everycare provided for both my parents and parents-in-law. They were all very happy with the service provided and the personal touch of sitting and having a coffee and chat when the work was done. Both mothers found the domestic help provided great assistance to them
as they were both terminally ill and made them feel relaxed that their homes were still cleaned to their standards. We lost both within 3 months of each other so no longer use the service. However, as a family we would not hesitate to recommend them to anyone in their hour of need.

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Review from Debbie M (Daughter of Client) published on 3 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy and grateful for the care Everycare provide for my elderly mother. Nothing is ever too much trouble and there is always a helpful voice on the end of the phone. They are always kind, respectful thoughtful, with great patience and empathy. I couldn't ask for more! 10 out of 10!

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Review from Jo O (Granddaughter of Client) published on 19 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers have shown great compassion and understanding with my grandfather in times of need giving him independence, treating him with respect and dignity. They have gone above and beyond their duties on many other occasions. I would highly recommend this agency to anyone. Thank you Everycare Romford
for everything.

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Review from Julie H (Daughter of Client) published on 4 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The team at Everycare have been a life saver for my family. I was very hesitant that they would not be able to provide any type of service for my mother and father, both in their 80's, with my mother having hoarding problems. Fortunately they were extremely understanding and between us made a workable
plan that suits them. I fully trust our service provider and am confident that they are receiving the best of care in keeping their home as clean as it can be made.

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Review from Havva (Daughter of Client) published on 5 October 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would highly recommend this service. They came to meet us at very short notice, and a care package was put in place the next day. The carer that came was professional, kind, and genuinely made my mum feel cared for. Thank you.

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Review from Joan T (Daughter of Client) published on 6 June 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy to report that I have found the service provided by Everycare Romford to be exemplary. In particular, the care and support afforded to my mother has been of a high standard but more importantly warm, sympathetic and companionable - friendliness being extremely important for an elderly
lady. I have already recommended the company to a friend who has concerns about a relative.

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Review from Margaret W (Daughter of Client) published on 1 June 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Sadly, my 94-year-old father, had only 3 days experience of the care provided by the manager and her small team before his failing health forced a return to hospital. Nonetheless, I agree fully with the other positive reviews given for this company. Unfortunately, with the early demise of both my younger
sister and mother, I have had considerable experience of the home care and care home industry. I have found that quite a few treat it as the latter - a profitable business with care as an add-on. Happily, while the managers company clearly needs to make a profit too, the over-riding impression given by her and her employees is that they genuinely care. They are engaging, easy to deal with and flexible. They really will go the 'extra mile' to look after their clients. I have no hesitation in recommending them to anyone who is looking for a home care company that provides an excellent, reliable service without costing the proverbial earth.

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Review from Lorraine D (Client) published on 5 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care I receive has enabled me to get out more. My family couldn’t always be around to help me bath and dress.
Everycare Romford has changed my life.
Thank you.

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Review from Vincent B (Client) published on 20 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I tried hard to care for my father, but my father would not comply.
Company flexible on care package.
Management take time to find what care package is needed.

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Current Review Score: 9.2 (9.208)

Overview of Review Score

The Review Score of 9.2 (9.208) out of 10 for Everycare (Romford) Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.958 for Everycare (Romford) Ltd is calculated as follows: ( (23 Excellents x 5) + (1 Goods x 4) ) ÷ 24 Ratings = 4.958

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Everycare (Romford) Ltd is based on 4 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 = 4.25

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 25 Nov 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Everycare (Romford) Ltd

What Type of Services does Everycare (Romford) Ltd offer?

Everycare (Romford) Ltd offers Home Care.

How many Carers does Everycare (Romford) Ltd employ?

Everycare (Romford) Ltd employs 10 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Everycare (Romford) Ltd to verify any information. View our terms and conditions. Everycare (Romford) Ltd has a Basic Service – more info.