Alpha Care Services

5 Tarlings Yard, Church Road, Bishops Cleeve, Cheltenham GL52 8RN
Submit a Review
8.0 3 Reviews
  • Alpha Care Services, Cheltenham
Other Home Care Providers you may be interested in:
Member Logo
Home Care Providers belonging to Farecare Gloucestershire Ltd (Cheltenham & Stroud)
Farecare Gloucestershire Ltd (Cheltenham & Stroud)
Member Logo
Home Care Providers belonging to My Homecare Gloucester
My Homecare Gloucester
9.5
Member Logo
Home Care Providers belonging to Trinity Homecare Stroud
Trinity Homecare Stroud
Show Alpha Care Services on the Map

Care Provided by Alpha Care Services

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Cleaning Service
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • Laundry Service
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Respite cover
  • Shopping Service / Errands
  • Other Care Provided
  • Adult Home Care (18+)

Good to Know

  • Owner
  • Amanda Gaunt
  • Person in charge
  • Amanda Gaunt (Owner/Manager)
Are you the Owner/Manager of Alpha Care Services? View your Advertising Options

Alpha Care Services Reviews (3)

8.0

Alpha Care Services has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time Alpha Care Services has 3 reviews.

Overall Experience

  • 3
  • 0
  • 0
  • 0
  • 0

Date Published

3
1
1
1
2

Review from Sally R (Daughter of Client) published on 14 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are so glad that our parents lived within Alpha Care's catchment area. They have been brilliant! In the 15 months they helped our father before he went into residential care, we found them to be flexible, willing to go more than the extra mile, and lovely to deal with. They became friends to all
the family: it's clearly more than a job for each and every one of them. They were very professional, and kept us informed of any concerns or suggestions they had, while also keeping an eye on our mother too. It gave us great peace of mind knowing that both parents were being checked on every day, and that they were being treated with respect and dignity - and good humour! We would recommend the manager and her team to anyone looking for compassionate and high quality care.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Ann-Louise A (Daughter of Client) published on 27 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This was the second time we have called on the Owner and 'The Pink Ladies'. This time it was for end-of-life care and they were fabulous, their level of care was excellent. The team are very caring and vigilant and their communication with family first-class, our situation for equipment was not good
but the ladies just got on with caring for Mother and keeping her comfortable. The team made the situation a lot easier for all concerned and I would recommend them highly, they go the extra mile if needed and always with a smile. The Owner and her team are first-class help in a difficult situation, you won't go wrong with 'The Pink Ladies'
Thank you for all you did for Mother.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Julia W (Daughter of Client) published on 28 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the level of care provided by Alpha Care. They keep me informed of all situations, they provide an excellent level of care and are all very caring people. They provide great peace of mind for myself and my mother. I would highly recommend them to anyone in our area.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Alpha Care Services is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Alpha Care Services is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Alpha Care Services is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 8 Mar 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Alpha Care Services

What Type of Services does Alpha Care Services offer?

Alpha Care Services offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Alpha Care Services to verify any information. View our terms and conditions. Alpha Care Services has a Basic Service – more info.