Assisted Lives Bradford Reviews (2)
Assisted Lives Bradford has a Review Score of 7.0 (7.000) out of 10, based on 1 reviews in the last 2 years. Over all time Assisted Lives Bradford has 2 reviews.
Review from J W (Wife of Client) published on 2 June 2023
Submitted via Website •
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Overall Experience
4.0 out of 5
Circumstances in my husband's care mean leaving the company, but I do want to thank them for
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Alex K (Power of Attorney of Client) published on 21 October 2021
Submitted via Website •
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Overall Experience
1.0 out of 5
On too many occasions the carers attended for a lot less than this - the fastest being 1 minute 40 seconds.
The carers would nip in at unregular times and mix up a shake, then leave without using any initiative to
The client was charged for 90 minutes to do his shopping and they would fill his fridge with cheap ready meals which were left to go out of date. The shopping was not tailored to his needs - rather whatever was convenient - by week 4 he had four jars of coffee. The 'carers' clearly weren’t making this service person-centred, it was more based on their convenience.
Most of the carers failed to wear a lanyard with ID.
Extremely poor and fraudulent. Reported to police.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Overview of Review Score
The Review Score of 7.0 (7.000) out of 10 for Assisted Lives Bradford is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.0 out of 5 from 1 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.
Detailed Breakdown of Review Score
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
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a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.000 for Assisted Lives Bradford is calculated as follows: ( (6 Goods x 4) ) ÷ 6 Ratings = 4
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b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Assisted Lives Bradford is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
