Time2Care (Barnet) Ltd

G11A Maple House, High Street, Potters Bar EN6 5BS
Submit a Review
9.1 5 Reviews
  • Time2Care (Barnet) Ltd, Potters Bar
Unwavering commitment to go the extra mile for the service users is what sets Time2Care Barnet apart. Striving to consistently exceed expectations and offer an unparalleled level of service.

Time2Care Barnet is passionate about enriching the lives of the service users, through compassionate care, reliable support and a genuine dedication to their well being.

They offer a comprehensive range of services, including short visits ranging from 30 minutes to 24-hour live in support, sit in visits during the day or night and companionship visits.

Great importance is placed on the training and development of care givers. Regular training sessions are provided to further enhance the skills and knowledge of the home care givers who come on board to work with Time2Care. This enables them to deliver exceptional care and support based on an approach centred around personalised care, tailored to accommodate each service user's unique lifestyle and preferences. The goal being to promote a sense of familiarity and independence, allowing each individual service user to maintain dignity and quality of life.

In pursuit of providing excellent service, Time2Care Barnet actively seeks innovative ways to improve all the services on offer, ensuring that the health and safety of the client is consistently top priority.

Show Time2Care (Barnet) Ltd on the Map

Care Provided by Time2Care (Barnet) Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Time2Care (Barnet) Ltd
  • Person in charge
  • Munyaradzi Chibanda (Manager)

Funding & Fees Guide for Time2Care (Barnet) Ltd

  • Prices

  • £25.98 Per Hour

Time2Care (Barnet) Ltd Reviews (5)

9.1

Time2Care (Barnet) Ltd has a Review Score of 9.1 (9.125) out of 10, based on 4 reviews in the last 2 years. Over all time Time2Care (Barnet) Ltd has 5 reviews.

Overall Experience

  • 5
  • 0
  • 0
  • 0
  • 0

Date Published

5
0
0
4
1

Review from M B (Daughter of Client) published on 23 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Time2Care helped to care for my mum for several years, including during lockdown. They provided an excellent standard of care, visiting at least twice a day to assist with care. The carers were reliable, caring and thorough helping my mum to feel comfortable and well looked after. We were usually able
to have the same carers so that they were able to build up a relationship with our mum. I felt well supported by the agency and could ring up and speak to the manager when there were difficulties. I would recommend this agency for their diligence in providing a professional personal service for our mum.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from R K (Friend of Client) published on 8 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service, caring and nothing is too much trouble the communication is excellent if you need to speak to anyone! Also, regular carers so not to confuse the client who needs a daily visit, and couldn’t be happier with the service, recommend very much.

Reply from Laura Charles, Care Coordinator at Time2Care (Barnet) Ltd

We appreciate your kind words and the time taken to write this review. We are delighted to hear you have experienced nothing but exceptional service from our care team. It brings us great joy to know that communication has been excellent and that you have found comfort in the consistency of having regular carers for the daily visits. Thank you for recommending this service.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Peter M (Husband of Client) published on 31 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The managers and their team of carers have done a lovely job in caring for my wife for almost 2 years. She looks forward every day to their visits. They are so kind and caring. I would also like to give thanks for everything they do for me. Without their help, I do not think I could have coped for the
past two years.

Reply from Laura Charles, Care Coordinator at Time2Care (Barnet) Ltd

Thank you so much for taking the time to leave such a heartfelt review. We are so glad to hear that our managers and the team of carers have made a positive impact in caring for your wife over the past two years. We understand the challenges of caregiving, and we are humbled to have been a source of support for both your wife and yourself. Your words mean a lot to us and we remain committed to providing the best care and support to both of you.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Chris A (Daughter of Client) published on 30 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Time2Care have been providing care to my 96-year-old mum for nearly 2 years. Throughout this time their care has been exceptional and they have gone over and above to look after mum, including making an extra visit if she's been poorly or needs extra meds, even blending her food and helping to feed
her when she was very ill recently. Visitors have commented on how well she's cared for and always looks clean and tidy.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Andrew D (Son of Client) published on 23 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We cannot recommend the manager and her team highly enough. Things were at a crisis point caring for my dad - he was miserable, feeling like a burden and we were exhausted caring for him each day, living 40 minutes away from his home. Dad had been reluctant to have strangers coming into his home but
there came a point when we had no choice. The manager quickly won Dad's trust and he looked forward to her visits and we were able to manage much more easily. We trusted the team and so did Dad. The manager and her colleagues worked so hard to support my wife and I but especially my dad and we will always remember the care and compassion with which she helped us all. The team went above and beyond and we are very grateful.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.1 (9.125)

Overview of Review Score

The Review Score of 9.1 (9.125) out of 10 for Time2Care (Barnet) Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.875 for Time2Care (Barnet) Ltd is calculated as follows: ( (21 Excellents x 5) + (3 Goods x 4) ) ÷ 24 Ratings = 4.875

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Time2Care (Barnet) Ltd is based on 4 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 = 4.25

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 19 Nov 2021

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Response by Time2Care (Barnet) Ltd to this inspection report

Our team is wholeheartedly focused on putting the necessary measures in place to ensure that the correct administrative systems are set up to streamline our operations and enhance the service we provide. We have initiated a thorough internal review to identify areas of improvement and are actively keeping up to date with the CQC regulations to make the necessary enhancements.
We firmly believe in transparency and accountability, and we want you to recognise our commitment to providing the best care possible. We are confident that our ongoing efforts will result in a service experience that is consistently exemplary.


Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Time2Care (Barnet) Ltd

What Type of Services does Time2Care (Barnet) Ltd offer?

Time2Care (Barnet) Ltd offers Home Care.

How many Carers does Time2Care (Barnet) Ltd employ?

Time2Care (Barnet) Ltd employs 12 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Time2Care (Barnet) Ltd to verify any information. View our terms and conditions. Time2Care (Barnet) Ltd has an Enhanced Service – more info.