Everycare Hastings, Bexhill and Battle

Unit 52 Innovation Centre, Highfield Drive, St Leonards-on-Sea TN38 9UH
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9.8 44 Reviews
  • Everycare Hastings, Bexhill and Battle, St Leonards-on-Sea
Everycare Hastings provides a range of In-home care package choices from 45 minutes to 24- hour live-in care.

This extensive range of home care services includes:

•       Tailor-made care packages
•       Help with washing and dressing
•       Medication management and prompting
•       Companionship and outings
•       Escorts to appointments and shopping
•       Meal preparation and cooking
•       Live in Care Packages
•       Housework and laundry
•       Family support
•       24 hour ‘on call’ support
•       Palliative Care
•       Alzheimer and Dementia support
•       Night sitting and sleep-ins

They also work in partnership with adults who need assistance to ensure activities of daily living (ADLs) are met:

•        Enabling them to live the life they want, in the way they want to live it
•        Giving them the choice to remain safely at home
•        Maintaining their independence
•        Supporting them to achieve optimum health & well-being
•        Assisting them with social activities & links within the community

At Everycare Hastings, continuity is maintained between clients and carers, who are carefully selected for their qualities, experience and knowledge and will provide day-to-day care and support with kindness, respect and compassion.

Everycare Hastings will visit you at home to carry out a free personal care assessment and risk assessment, ensuring you are fully involved and all choices are discussed and explained clearly. They will introduce caregivers before service commences and provide an on-going 24-hour support network for staff, clients and family members/advocates alike.

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Care Provided by Everycare Hastings, Bexhill and Battle

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)

Good to Know

  • Person in charge
  • Tahiratou Glynne-Percy (Registered Care Manager)

Funding & Fees Guide for Everycare Hastings, Bexhill and Battle

  • Prices

  • Please give us a call to discuss.
    We provide from minimum of 45 minutes to 24 hour live in care support.

Everycare Hastings, Bexhill and Battle Reviews (44)

Total of 44, showing 1-20
9.8

Everycare Hastings, Bexhill and Battle has a Review Score of 9.8 (9.844) out of 10, based on 15 reviews in the last 2 years. Over all time Everycare Hastings, Bexhill and Battle has 44 reviews.

Overall Experience

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Date Published

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Review from F B (Daughter of Client) published on 14 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Looking for the best appropriate care for my father was a mine field. Having found Everycare we struck lucky. The care provided was altered to best suit his needs and what he felt comfortable with. Having been a proud man dad found it difficult to accept help but all the staff cared for him with the
greatest respect, dignity, and communication skills that he came to really like their visits. Between the team they communicated about dads needs and how best to suit him. The liaison with me was fantastic too. As a family we were so grateful and appreciated of all the team did together for the best for my father. A truly wonderful team that we would highly recommend.

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Review from E C (Client) published on 5 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very caring and thorough.

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Review from S B (Son of Client) published on 23 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The team that supported my mother were always on time and cheerful and carried out their work efficiently and to a high standard. The management was always contactable and helpful. We are grateful for their support.

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Review from Richard C (Client) published on 3 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I need my flat cleaned every week, and struggle to do it on my own as I have problems with dexterity, dyspraxia, fine motor coordination problems and OCD. Staff have been attentive, reliable, friendly, helpful and thorough. I warmly recommend this excellent service.

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Review from Matthew G (Son of Client) published on 27 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Everycare Hastings have been brilliant.
My mum needed some morning help after her operation and the team from Everycare came round very quickly to assess and speak about what they could offer. The carers came round each morning for the arranged week and helped mum get up in the morning.
I would strongly
recommend Everycare and would not hesitate to have them again if required.
Thank you to the Everycare team.

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Review from P Y (Client) published on 13 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Helped me in an urgent situation. Reliable and very caring when I was left in a difficult situation and needed home care. The carers and management team are very professional in all aspects of their work.

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Review from R W (Client) published on 10 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Everycare have provided consistent, familiar and friendly staff who have the skills and aptitude to provide compassionate care. Initial minor concerns have been quickly and adequately addressed. Management team are always happy to help, providing detailed rotas, and answer any queries, even at short
notice. Would definitely recommend!

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Review from Michael B (Client) published on 9 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my connection with Everycare was arranged by my daughter the quality of management, carers and care that I have received has been excellent without cause for complaint.

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Review from M N (Husband of Client) published on 31 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always on time, cheerful and a great help to my wife.

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Review from J K (Daughter of Client) published on 19 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum received excellent care and support from Everycare. The admin staff were always available on the phone. Weekly timetables provided with carer's names. We all got to know the same familiar faces.
The standard of care was excellent. The carers were experienced, suggesting ways to make Mum comfortable
and improve her diet. They were always punctual and happy to discuss Mum’s needs with family members.
Thank you for looking after our mum, I wish we had found you sooner.

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Review from Patrick C (Client) published on 18 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been highly impressed by the competence and friendliness of your carers. They act in a calm professional manner and are always willing to satisfy uncritically the quirks, foibles and whims of those for whom they care. Very many thanks.

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Review from C W (Private Carer of Client) published on 24 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A very well-managed company, great communication and very accommodating. The staff are well trained, providing excellent care and support. Professional, reliable, punctual and caring. I would recommend this company to all that need extra care and support.

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Review from R C (Client) assisted by family/friend published on 22 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The service has been excellent throughout, my principal carer in particular but everyone has been lovely and hardworking. They have been flexible and adapted the service to meet my needs. My daughter and I are very happy with the work and attention I receive.

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Review from Mavis C (Client) published on 22 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff have been very friendly and hardworking, could not be better.

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Review from Marie Jeannine D (Client) published on 9 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Carers are overall very well kept, very good, very attentive to my care. Overall very good.

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Review from D D (Client) published on 6 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been with this agency since I moved here in 2020. The staff are kind, courteous, reliable and friendly. I have had difficulties with unreliable agencies in the past but not this one. This is the best agency I have used to date. They arrive when they say they will. Their staff will do and help
with anything I cannot do myself or I want help with. The difference with this agency is enormous.


I have used their services since September 2020 and they have overseen my move to Bexhill, going out of their way to do so. The Managerial staff are approachable and with their friendly carers I sometimes dont feel I am employing an agency as they always try to keep the same routine and staff for my needs. First Rate- and I don't say these things lightly, They are a brilliant agency and have one of the best work ethics, nothing seems to be too much trouble for them. Well done Everycare Hastings Bexhill.


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Review from R C (Client) published on 6 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am entirely satisfied with the service.

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Review from Lisa G (Client) published on 8 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found all my dealings with this service to be excellent in every way it can be and would recommend both the service operators and the care worker we have been provided with to anyone in need of home care.

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Review from Sara S (Wife of Client) published on 8 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The carer was absolutely excellent, indeed my husband said she was perfect. Her coming to help my husband enabled me to go away for 6 days which was a great treat. Thank you to her, the care manager and everyone at Everycare.

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Review from Arun V (Son-in-law of Client) published on 2 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely superb service with absolutely superb staff. Very professional and efficient while at the same time very empathetic. The carers were all well above our expectations and in addition to being efficient, provided just the right personal touch.

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Current Review Score: 9.8 (9.844)

Overview of Review Score

The Review Score of 9.8 (9.844) out of 10 for Everycare Hastings, Bexhill and Battle is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.844 for Everycare Hastings, Bexhill and Battle is calculated as follows: ( (77 Excellents x 5) + (12 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 90 Ratings = 4.844

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Everycare Hastings, Bexhill and Battle is based on 15 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (1)

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Tara

Job Title: Registered Care Manager

Joined: 2018

Tara has over 20 years of experience in the care sector and has held managerial positions since 2008.


“My background has been managing complex care services during which I led effectively and efficiently a multi-disciplinary team. I also have experience in collaborating and working in partnership with several health professionals.


I have a Level 5 Diploma in Leadership for Health and Social Care and various other qualifications.


As a Care Manager, my role and responsibility are to ensure that people who use the service are supported to make choices and are protected from physical, psychological and emotional harm, abuse, discrimination and neglect. To respect each individual person’s right, choice, privacy, dignity and fulfilment by promoting empowerment and involvement in all aspects of their daily life.


Every care has a culture of fairness, openness, transparency and equality. I do have a very good sense of duty, and responsibility in leading an effective, responsive and caring team for the best outcomes. I am a manager who has a hands-on approach so we can better understand the needs of our clients to also ensure high standards are being maintained.


More importantly, I am passionate about supporting people to be as independent as possible and believe everyone should have the right to be cared for. It is extremely rewarding to know we do really make a difference in people’s lives; It’s this part of my job that I find so rewarding and fulfilling” Tara


Frequently Asked Questions about Everycare Hastings, Bexhill and Battle

What Type of Services does Everycare Hastings, Bexhill and Battle offer?

Everycare Hastings, Bexhill and Battle offers Home Care.

How many Carers does Everycare Hastings, Bexhill and Battle employ?

Everycare Hastings, Bexhill and Battle employs 13 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Everycare Hastings, Bexhill and Battle to verify any information. View our terms and conditions. Everycare Hastings, Bexhill and Battle has a Platinum Service – more info.