Everycare Hastings, Bexhill and Battle

Unit 52 Innovation Centre, Highfield Drive, St Leonards-on-Sea TN38 9UH
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9.8 44 Reviews
  • Everycare Hastings, Bexhill and Battle, St Leonards-on-Sea
Everycare Hastings provides a range of In-home care package choices from 45 minutes to 24- hour live-in care.

This extensive range of home care services includes:

•       Tailor-made care packages
•       Help with washing and dressing
•       Medication management and prompting
•       Companionship and outings
•       Escorts to appointments and shopping
•       Meal preparation and cooking
•       Live in Care Packages
•       Housework and laundry
•       Family support
•       24 hour ‘on call’ support
•       Palliative Care
•       Alzheimer and Dementia support
•       Night sitting and sleep-ins

They also work in partnership with adults who need assistance to ensure activities of daily living (ADLs) are met:

•        Enabling them to live the life they want, in the way they want to live it
•        Giving them the choice to remain safely at home
•        Maintaining their independence
•        Supporting them to achieve optimum health & well-being
•        Assisting them with social activities & links within the community

At Everycare Hastings, continuity is maintained between clients and carers, who are carefully selected for their qualities, experience and knowledge and will provide day-to-day care and support with kindness, respect and compassion.

Everycare Hastings will visit you at home to carry out a free personal care assessment and risk assessment, ensuring you are fully involved and all choices are discussed and explained clearly. They will introduce caregivers before service commences and provide an on-going 24-hour support network for staff, clients and family members/advocates alike.

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Care Provided by Everycare Hastings, Bexhill and Battle

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)

Good to Know

  • Person in charge
  • Tahiratou Glynne-Percy (Registered Care Manager)

Funding & Fees Guide for Everycare Hastings, Bexhill and Battle

  • Prices

  • Please give us a call to discuss.
    We provide from minimum of 45 minutes to 24 hour live in care support.

Everycare Hastings, Bexhill and Battle Reviews (44)

Total of 44, showing 21-40
9.8

Everycare Hastings, Bexhill and Battle has a Review Score of 9.8 (9.844) out of 10, based on 15 reviews in the last 2 years. Over all time Everycare Hastings, Bexhill and Battle has 44 reviews.

Overall Experience

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Review from B R (Client) published on 22 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been very pleased with the help I have had from Everycare. They have been very kind and jolly. They are very thoughtful and tactful. I might need them again one day.

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Review from A F (Daughter-in-law of Client) published on 27 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everycare has been and is amazing. They go above and beyond to keep my mother-in-law happy, well and able to live in her own home. I would highly recommend Everycare, in fact, they are currently supporting a relative of a friend.

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Review from Carol K (Daughter of Client) published on 7 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was in desperate need of help with the care of my late mother as I could no longer cope on my own and was extremely tired. I phoned Everycare Hastings, having seen good reports on the internet, and they arranged an immediate assessment, swiftly followed by putting my care needs in place within a matter
of days. They took a lot of trouble to find the right carers for the job, and both of them were incredibly efficient, kind and very understanding. They supported me as much as my mother, and I really don’t know how I would have managed without their help.

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Review from G R (Client) published on 27 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care I receive, twice a week, is excellent. Everycare Hastings is caring and reliable in all aspects. I’m very happy with the carer and the management.

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Review from Andrew (Son of Client) published on 26 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our experience with Everycare Hastings has been excellent from start to finish. The manager is delightful and took a great deal of trouble to get to know my mother-in-law and to understand her needs. We have met two lovely carers who come in rotation and both are very kind, patient and competent - my
mother-in-law feels very much valued and looked after. We all feel really lucky to have chosen Everycare.

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Review from J W (Niece of Client) published on 11 February 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone has been exceptional looking after my Aunt, aged 93. The office staff have informed me about any concerns over her care and discussed their issues to satisfactory conclusions. All the staff are friendly and I don't know what we would do without the care shown, as she has no immediate family,
only me, her niece and I live an hour away.

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Review from Nicki B (Daughter of Client) published on 5 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Everycare offer a caring and professional service. We used them to support Mum to feel less isolated and she struck up a good relationship with the carer who was kind and compassionate and went the extra mile when needed.
The referral and assessment process was quick and efficient and the managers
are approachable, kind and again, go the extra mile.
The kindness the team showed Mum when she experienced a crisis was lovely and I felt confident that they had Mum's interests at heart at all times.

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Review from Amanda B (Daughter of Client) published on 18 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very impressed with the level of service that Everycare provides. An initial assessment of my parent's needs was carried out promptly and care commenced soon afterwards. The care manager made the first few visits before allocating a suitable carer. This is very good practice. I have been contacted
whenever there is the slightest concern. I cannot recommend this agency highly enough.

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Review from Les M (Husband of Client) published on 6 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff and management quick to respond helpful considerate and polite always cheerful.

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Review from Stuart S (Friend of Client) published on 5 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

They have been friendly and professional with a great level of care. All staff has been prompt and courteous. The knowledge and training of the staff are high and the management keep in contact and seem to genuinely care about the level of service provided.

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Review from D H (Husband of Client) published on 28 May 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

More than satisfied. Very good.

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Review from Susan B (Daughter of Client) published on 14 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are absolutely delighted to have these people caring for my Mum, they are kind, compassionate, and caring, nothing is too much trouble. We would definitely recommend to family and friends. Couldn't wish for better, they are superb. Thank you for all you do.

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Review from Pennie G (Daughter of Client) published on 14 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are amazing so helpful.
The carer that looks after my mother goes out of her way to help. I can't praise them enough for the help and attendance to my 94-year-old mother; it makes her day to see them.

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Review from Sally C (Daughter of Client) published on 14 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I needed care for my parents unexpectedly between Christmas and New Year to enable a safe discharge from the hospital. I called Everycare on the Saturday after Christmas and had care in place every day 8 days later! Exceptional service and so pleased with the carers that have been coming. We mainly
have one carer so she is building a good relationship with both parents, dad has Alzheimer's so this has been great. Nothing is too much trouble and we have had extra care put in place with a phone call if required.

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Review from Donald V (Client) published on 12 September 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Morning visits (1.5 hrs) 6 days per week cover my needs adequately. Regular carer and occasional relief both excellent in all respects (medication, bathing, dressing, laundry, waste/recycling, washing-up, vacuum-cleaning, etc.) as required. Interested in the client's family and social activities. Very
friendly and cheerful.

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Review from Mohammad M (Uncle of Client) published on 3 September 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Considering the service we received, compared to what has been rendered by similar services from others, we all were fully satisfied and excellent service and nice people. Kind and helpful, nothing missing or overlooked. I was happy and recommend to all who may need such or similar work for their beloved
ones. Thanks guys, well done.

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Review from Wendy D (Daughter of Client) published on 13 June 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the service. All the staff are kind and helpful. My Mums carer is excellent, kind patient and always turns up on time. This company goes that bit extra for their clients and I highly recommend them.

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Review from Michael W (Client) published on 3 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would highly recommend Everycare Hastings. They went out of their way to ensure that I received the care I needed. Always arrived on time and the quality of the care was great.

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Review from B M (Son of Client) published on 29 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Everycare Hastings has provided, from day one, a professional and efficient service to my mother and to my late father.


Both my parents have been, and continue to be, pleased with the level of support provided by Everycare.


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Review from Matthew W (Son of Client) published on 13 December 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Everycare were amazing. We were faced with an emergency situation with my father who needed immediate assistance. They were able to send someone the same day. Every visit was the highlight of my Father's day, and the carer was just exceptional. I would recommend without hesitation.

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Current Review Score: 9.8 (9.844)

Overview of Review Score

The Review Score of 9.8 (9.844) out of 10 for Everycare Hastings, Bexhill and Battle is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.844 for Everycare Hastings, Bexhill and Battle is calculated as follows: ( (77 Excellents x 5) + (12 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 90 Ratings = 4.844

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Everycare Hastings, Bexhill and Battle is based on 15 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (1)

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Tara

Job Title: Registered Care Manager

Joined: 2018

Tara has over 20 years of experience in the care sector and has held managerial positions since 2008.


“My background has been managing complex care services during which I led effectively and efficiently a multi-disciplinary team. I also have experience in collaborating and working in partnership with several health professionals.


I have a Level 5 Diploma in Leadership for Health and Social Care and various other qualifications.


As a Care Manager, my role and responsibility are to ensure that people who use the service are supported to make choices and are protected from physical, psychological and emotional harm, abuse, discrimination and neglect. To respect each individual person’s right, choice, privacy, dignity and fulfilment by promoting empowerment and involvement in all aspects of their daily life.


Every care has a culture of fairness, openness, transparency and equality. I do have a very good sense of duty, and responsibility in leading an effective, responsive and caring team for the best outcomes. I am a manager who has a hands-on approach so we can better understand the needs of our clients to also ensure high standards are being maintained.


More importantly, I am passionate about supporting people to be as independent as possible and believe everyone should have the right to be cared for. It is extremely rewarding to know we do really make a difference in people’s lives; It’s this part of my job that I find so rewarding and fulfilling” Tara


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