Everycare Hastings, Bexhill and Battle

Unit 52 Innovation Centre, Highfield Drive, St Leonards-on-Sea TN38 9UH
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9.8 44 Reviews
  • Everycare Hastings, Bexhill and Battle, St Leonards-on-Sea
Everycare Hastings provides a range of In-home care package choices from 45 minutes to 24- hour live-in care.

This extensive range of home care services includes:

•       Tailor-made care packages
•       Help with washing and dressing
•       Medication management and prompting
•       Companionship and outings
•       Escorts to appointments and shopping
•       Meal preparation and cooking
•       Live in Care Packages
•       Housework and laundry
•       Family support
•       24 hour ‘on call’ support
•       Palliative Care
•       Alzheimer and Dementia support
•       Night sitting and sleep-ins

They also work in partnership with adults who need assistance to ensure activities of daily living (ADLs) are met:

•        Enabling them to live the life they want, in the way they want to live it
•        Giving them the choice to remain safely at home
•        Maintaining their independence
•        Supporting them to achieve optimum health & well-being
•        Assisting them with social activities & links within the community

At Everycare Hastings, continuity is maintained between clients and carers, who are carefully selected for their qualities, experience and knowledge and will provide day-to-day care and support with kindness, respect and compassion.

Everycare Hastings will visit you at home to carry out a free personal care assessment and risk assessment, ensuring you are fully involved and all choices are discussed and explained clearly. They will introduce caregivers before service commences and provide an on-going 24-hour support network for staff, clients and family members/advocates alike.

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Care Provided by Everycare Hastings, Bexhill and Battle

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)

Good to Know

  • Person in charge
  • Tahiratou Glynne-Percy (Registered Care Manager)

Funding & Fees Guide for Everycare Hastings, Bexhill and Battle

  • Prices

  • Please give us a call to discuss.
    We provide from minimum of 45 minutes to 24 hour live in care support.

Everycare Hastings, Bexhill and Battle Reviews (44)

Total of 44, showing 41-44
9.8

Everycare Hastings, Bexhill and Battle has a Review Score of 9.8 (9.844) out of 10, based on 15 reviews in the last 2 years. Over all time Everycare Hastings, Bexhill and Battle has 44 reviews.

Overall Experience

  • 41
  • 3
  • 0
  • 0
  • 0

Date Published

44
5
7
15
29

Review from Jeanette P (Daughter of Client) published on 9 August 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very professional, treated with dignity. Caring and supportive. Will do more than what is expected, nothing is too much trouble. Polite, Punctual and always happy.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Wendy D (Client) assisted by family/friend published on 9 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care package we received was excellent. Thank you.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from D F-B (Client) published on 16 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always turns up on time and is polite and good with people.

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Care / Support

Management

Treated with Dignity

Value for Money

Review from Trevor P (Son of Client) published on 16 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are extremely satisfied with mums care, the carer arrived on time, every time always greeted mum with a smile during difficult times. Nothing was too much trouble and mum was more cheerful and happy after the carer left. Although the plan was in place for just a month, every aspect from start to
finish was superbly handled and we will recommend this company one hundred percent.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.8 (9.844)

Overview of Review Score

The Review Score of 9.8 (9.844) out of 10 for Everycare Hastings, Bexhill and Battle is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.844 for Everycare Hastings, Bexhill and Battle is calculated as follows: ( (77 Excellents x 5) + (12 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 90 Ratings = 4.844

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Everycare Hastings, Bexhill and Battle is based on 15 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (1)

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Tara

Job Title: Registered Care Manager

Joined: 2018

Tara has over 20 years of experience in the care sector and has held managerial positions since 2008.


“My background has been managing complex care services during which I led effectively and efficiently a multi-disciplinary team. I also have experience in collaborating and working in partnership with several health professionals.


I have a Level 5 Diploma in Leadership for Health and Social Care and various other qualifications.


As a Care Manager, my role and responsibility are to ensure that people who use the service are supported to make choices and are protected from physical, psychological and emotional harm, abuse, discrimination and neglect. To respect each individual person’s right, choice, privacy, dignity and fulfilment by promoting empowerment and involvement in all aspects of their daily life.


Every care has a culture of fairness, openness, transparency and equality. I do have a very good sense of duty, and responsibility in leading an effective, responsive and caring team for the best outcomes. I am a manager who has a hands-on approach so we can better understand the needs of our clients to also ensure high standards are being maintained.


More importantly, I am passionate about supporting people to be as independent as possible and believe everyone should have the right to be cared for. It is extremely rewarding to know we do really make a difference in people’s lives; It’s this part of my job that I find so rewarding and fulfilling” Tara


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