Bliss Care and Training Ltd

Unit 44, DRCA Charlotte Despard Avenue, Battersea, London SW11 5JE
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3 Reviews
  • Bliss Care and Training Ltd, London
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Care Provided by Bliss Care and Training Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Dementia
  • Domestic Services / Home Help
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Other Care Provided
  • Adult Home Care (18+)

Good to Know

  • Person in charge
  • Amina Jama (Manager)
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Bliss Care and Training Ltd Reviews (3)

Over all time Bliss Care and Training Ltd has 3 reviews.

Overall Experience

  • 1
  • 0
  • 0
  • 1
  • 1

Date Published

3
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0
0
3

Review from A Y (Mother of Client) published on 6 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Bliss Care has been excellent in the care my son has received, the care has been absolutely phenomenal, especially with the customer service, you are greeted with a warm and almost atmospheric level of professionalism and care, due to my situation. I would not hesitate to recommend Bliss Care as it
has been second to none, I applaud the carers and staff in management as it is an excellent company to deal with and lovely staff.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Folake A (Daughter of Client) published on 16 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

The company was consistently unreliable. Communication was beyond poor. Calls were seldom returned and often, incorrect information was given. The carers themselves did the bare minimum, often staying only 5 minutes before rushing to the next client.
There were safety issues: an instance where the
keysafe was left open all night. Alarming. There were also language issues with some not being able to even have basic conversations with my mother because of a limited grasp of English. Some would come in, do the minimum and then sit and use their phone. Often, food would be served cold. Appalling.
This company added to my family’s stress; I would strongly advise against anyone using them.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from L C (Ex Family Member) published on 16 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

I've had a friend using this company their outlook of the tasks are in out as quick as they can. Whilst attending to the client they rush and mention other clients. Timekeeping is awful. Personal safety and hygiene. Some carers are rude and abrupt. Not following CQC rules. Play on phones. Use client's
plug without asking. No proper interaction with the client concerned.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 7 Feb 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Frequently Asked Questions about Bliss Care and Training Ltd

What Type of Services does Bliss Care and Training Ltd offer?

Bliss Care and Training Ltd offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bliss Care and Training Ltd to verify any information. View our terms and conditions. Bliss Care and Training Ltd has a Basic Service – more info.