£36.50-£38.50
Week days £36.50 per hours and Weekends £38.50 per hour
Home Instead (Yeovil, Sherborne & Bridport) Homecare, Live in Care & Safety Systems has a Review Score of 9.8 (9.831) out of 10, based on 13 reviews in the last 2 years. Over all time Home Instead (Yeovil, Sherborne & Bridport) Homecare, Live in Care & Safety Systems has 58 reviews.
Review from T R (Daughter of Client) published on 7 March 2025
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Reply from Mark Hunt, Director at Home Instead (Yeovil, Sherborne & Bridport) Homecare, Live in Care & Safety Systems
Thanks so much for taking the time to submit a review and to value our service so highly. We are grateful for your support. So pleased that we were able to meet the sudden changes in need and in a friendly manner, which is our way, and to be able to provide the support so that you and your family feel safe .
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Review from Maryanne W (Daughter of Client) published on 18 September 2024
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Reply from Mark Hunt, Director at Home Instead (Yeovil, Sherborne & Bridport) Homecare, Live in Care & Safety Systems
Amazing to have such lovely feedback and even better to hear that your Mum is now safe and happy in her own home and that you as a family have peace of mind. That sounds like the holy trinity of care. Feedback is so important to know we are on the right track but your comment on putting your mum at the centre of everything we do is huge for us to hear as that is what we would always want to do. We always feedback to the team involved and have started that process already. Thank you.
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Review from T C (Power of Attorney of Client) published on 16 September 2024
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Reply from Mark Hunt, Director at Home Instead (Yeovil, Sherborne & Bridport) Homecare, Live in Care & Safety Systems
It is and has been our pleasure to look after your uncle. He is an amazing man and it is lovely to be involved in his life. Thank you for your support and let's hope your Uncle continues on as he is and we are able to ensure his life is enriched as much as possible for all that time. He is much loved by the team that knows him.
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Review from N H (Son of Client) published on 16 September 2024
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Reply from Mark Hunt, Director at Home Instead (Yeovil, Sherborne & Bridport) Homecare, Live in Care & Safety Systems
Thank you so much for your thoughtful and measured review. It is, for us, a real tribute to receive such a positive review and it has been our honour to be involved in supporting, where we can, and trying and ensure that your Mother can stay in the place she loves best and continue to be the vital person that she is.
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Review from Sandra B (Daughter of Client) published on 24 July 2024
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Review from M P (Client) published on 24 July 2024
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Review from R F (Client) assisted by family/friend published on 9 July 2024
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Reply from Mark Hunt, Director at Home Instead (Yeovil, Sherborne & Bridport) Homecare, Live in Care & Safety Systems
Thank you so much for taking the time to submit a review and for your great feedback about the service. Our flexibility in meeting clients' needs is paramount as we are not supporting individuals or offering a service when we don't meet this objective. Thank you for being so positive.
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Review from L M (Daughter of Client) published on 4 July 2024
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Reply from Mark Hunt, Director at Home Instead (Yeovil, Sherborne & Bridport) Homecare, Live in Care & Safety Systems
Thank you so much for your review and I am so pleased that your mum has been "very happy" with the care we have provided and that we have been flexible to cover when your mum needed extra support. Six 5-star reviews is a testament to how you and your mum have felt about the care which is a great testament to how the care has been received. The ultimate accolade for our care is that you "would recommend" us to other people so thank you for your feedback.
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Review from S W (Client) published on 12 June 2024
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Reply from Mark Hunt, Director at Home Instead (Yeovil, Sherborne & Bridport) Homecare, Live in Care & Safety Systems
So pleased that you are on the mend following your surgery. So glad that we have been able to support your recovery and is always good to help people get back to enjoying their normal life. It is very thoughtful of you to submit the review and so glad you appreciated our care and that you would like to use us again in the future. That is always a testament as to whether we met your expectations. Thank you.
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Review from Debra D (Daughter of Client) published on 11 March 2024
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Reply from Mark Hunt, Director at Home Instead (Yeovil, Sherborne & Bridport) Homecare, Live in Care & Safety Systems
Thanks so much for your feedback it was so kind of you to let us know how much you valued our service and I know that the care professionals have all adored visiting your mum. Your mum is amazing, as you know, and it has been lovely to be a small part of supporting her to stay at home where she has always wanted to be.
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Review from M H (Daughter of Client) published on 8 December 2023
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Reply from Mark Hunt, Director at Home Instead (Yeovil, Sherborne & Bridport) Homecare, Live in Care & Safety Systems
Thanks so much for taking the time and submit such a considered response covering each dimension of care. It is hugely helpful as part of our feedback to let each of the team know how their hard work and care have been appreciated. We are grateful for the glowing tribute but also for the thoughtfulness of your comments. It is an absolute pleasure to be supporting your mum.
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Review from Stewart C (Son of Client) published on 3 October 2023
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Reply from Mark Hunt, Director at Home Instead (Yeovil, Sherborne & Bridport) Homecare, Live in Care & Safety Systems
Thank you so much for letting us know how pleased you have been with the care and support and how that has helped your mum. It always makes our day when we hear that the hard work and high standards we work to are seen and appreciated and ultimately is why we are involved in care. Our motto is "to us it's personal" and so good when it feels like that as well. Thank you for your review and time.
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Review from N M (Client) published on 24 July 2023
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Review from Amanda W (Daughter of Client) published on 2 March 2023
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Reply from Mark Hunt, Director at Home Instead (Yeovil, Sherborne & Bridport) Homecare, Live in Care & Safety Systems
Thank you for submitting such a thoughtful lovely review. Your mum was a wonderful person to support and so sorry that she is no longer with us. Given the circumstances, it is amazing that you have found the energy and time to write such a tribute to us. It is so lovely to hear that you and your mum felt so well supported in your hour of need as it can be a very different experience without
people around you. We will pass on your feedback to all the team involved as we all give of ourselves during these moments and it is lovely to hear it was appreciated so much. Thank you and travel well.
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Review from Elizabeth V (Daughter of Client) published on 3 February 2023
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Reply from Mark Hunt, Director at Home Instead (Yeovil, Sherborne & Bridport) Homecare, Live in Care & Safety Systems
Dear Elizabeth, Thank you very much for your lovely feedback and for taking the time to write a review. It is always heartening to hear that both the care professionals and the office team have been so supportive and efficient in turn. We do try and recruit our team to the values of empathy and kindness, and although we do get it wrong sometimes, it is lovely to know when it works as well We will let the team know how much you have valued their empathy and care. Thank you again. Mark
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Review from Rob D (Son of Client) published on 4 November 2022
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Reply from Mark Hunt, Director at Home Instead (Yeovil, Sherborne & Bridport) Homecare, Live in Care & Safety Systems
Dear Rob
Thank you so much for writing a review and we will pass your thanks back to the team for being "patient, caring and loving". I know that your mum was much loved and will be sorely missed by everyone involved. We all wish her well. I appreciate that this provided you both with peace of mind as that is the essence of what we aspire to with supporting people. Thank you again.
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Review from B T (Son of Client) published on 19 October 2022
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Reply from Mark Hunt, Director at Home Instead (Yeovil, Sherborne & Bridport) Homecare, Live in Care & Safety Systems
Thank you for remembering and drawing together the things that have happened over the time your mum received support from our team. It is always so uplifting to hear how the small things have helped your mum to keep her independence and stay at home for as long as possible and for the time she wanted to be there. I know the team really loved supporting and being with your Mum and were privileged to be involved in her life for this time and will really appreciate you taking the time to write this review. They will be so pleased to hear that all those visits added up to an independent and autonomous life.
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Review from Terry C (Husband of Client) published on 31 August 2022
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Reply from Mark Hunt, Director at Home Instead (Yeovil, Sherborne & Bridport) Homecare, Live in Care & Safety Systems
Thanks so much for completing such a lovely review. Really appreciate your feedback and we will in turn share with the team involved in providing support. It is always a privilege to be helping in client's homes and so glad it was a great experience.
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Review from Sandra B (Daughter of Client) published on 1 August 2022
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Reply from Mark Hunt, Director at Home Instead (Yeovil, Sherborne & Bridport) Homecare, Live in Care & Safety Systems
I hope you have all recovered from Covid and are well. I hear your mother is settling in well to her new home. Thanks so much for your kind words and it was lovely to meet you at the Platinum Jubillee cream tea. It was a privilege to be involved in your parents' care and I hope everything goes well in the future.
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Review from Andrew J (Son of Client) published on 1 August 2022
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Reply from Mark Hunt, Director at Home Instead (Yeovil, Sherborne & Bridport) Homecare, Live in Care & Safety Systems
Thank you so much for writing a review and for your lovely comments on your experience of our care. It is so appreciated and we will share with the office and care team involved as it is always great to have feedback on the hard work.
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The Review Score of 9.8 (9.831) out of 10 for Home Instead (Yeovil, Sherborne & Bridport) Homecare, Live in Care & Safety Systems is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 13 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.831 for Home Instead (Yeovil, Sherborne & Bridport) Homecare, Live in Care & Safety Systems is calculated as follows: ( (65 Excellents x 5) + (11 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 77 Ratings = 4.831
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Home Instead (Yeovil, Sherborne & Bridport) Homecare, Live in Care & Safety Systems is based on 13 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 22 Nov 2018
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Job Title: Owner/Director
Joined: 2019
Hi - I'm Rebecca and I am a co-director (with Mark) of Home Instead Yeovil, Sherborne and Bridport. I am a qualified GP (working in the South Somerset area) and believe that this puts me in an excellent position to lead a company that delivers bespoke client-centred care. I live in a hamlet near Martock with my young family.
The Yeovil office was established by my late husband Ashley Gray; he was passionate about delivering top-quality care to people in their own homes, supporting them to maintain their independence if they wished to do so. Fundamental to the business are the principles of empathy, respect, value in service and continuous learning. Ashley was a great believer in the power of relationships to enrich and transform lives. He derived energy from being around other people and recognised the huge benefit that human interaction can have on an individual’s sense of well-being. I very much hope to build on the foundations that Ashley created and embed Home Instead as the most trusted home-care company in the locality.
Mark and I have a wonderful office team around us to support our vision to grow the business without compromising on quality. We have lots of exciting plans and ideas to help us attain our goal of being able to provide the best care to more people. I feel very privileged to be part of a business that has fabulous Care Professionals who are resolutely dedicated to our lovely clients and are all prepared to go the extra mile.
Although I am not from Somerset originally, I love living here; it feels like home. Away from work, I enjoy riding, running and meeting friends. Having three very active boys, we spend a lot of time outdoors, making the most of the beautiful countryside.
Job Title: Director
Joined: 2020
I have been a GP in the Somerset and Dorset area for 25 years. When not at work I love sport and have recently completed an ultramarathon (never again). I enjoy spending time walking, reading and with the family outside of sport and work. The profile picture was taken by one of my 3 year old twins to post on the website.
We are a local employer and feel a part of the local community both as an employer but crucially in providing care for clients in South Somerset & Dorset.
Having Doctors, Nurses and Caregivers in our team allow us to provide the highest quality of person-centred care, whilst having the knowledge to judge when extra support and onward referral is necessary. This is always underpinned by our ambition of maintaining a client’s independence, enabling people to stay in their own homes wherever possible.
I believe the prioritization of time we give to our clients builds the space for empathy and enjoyment of social interaction. This allows us to create relationships that are based on an individual’s personal interests as well as their needs. It is only through taking the time to truly understand an individual, that we are equipped with the detail to deliver a bespoke service. These elements have been critical in my clinical practice and inform our ethos at Home Instead. Some of my feelings have been shaped by looking after both my parents who suffer from dementia and are cared for at home by a dedicated team (including my brother and I). My focus is on providing care that I would be happy for my Mum and Dad to enjoy.
Job Title: Registered Care Manager
Joined: 2022
I have worked within the healthcare sector for over 15 years. I moved to the UK about 20 years ago, I'm originally from Estonia. I started as a care and support worker and slowly worked my way up to registered manager. I have a wealth of experience and qualifications to bring to the role.
I have completed NVQs in Health and Social care up to Level 5 in Management and leadership. I have worked as a care manager in various settings for many years, mainly domiciliary. I have also managed staff in a residential setting and worked with people with learning disabilities and autism. I love training staff. I've been a moving and handling assessor and instructor for 5 years. I am also a “Dementia Friend” and very passionate about changing people's perceptions of dementia. My aim is to change the face of care and help people age well.
I live in Gillingham, Dorset with my husband, two teenage children and two dogs. Most of my free time is spent outdoors with my dogs, I have a French bulldog called Boris and a boxer dog called Roxy, they keep me active. I also love gardening, travelling and spending time with my family and friends.
Job Title: Deputy Care Manager
Joined: 2022
Alexia guarantees you meet a warm, smiling person every time she comes to visit you. She is our quality champion and Trainer and ensures your care is consistently meeting the highest standards and that with her warmth you can confide in her when it isn't and she will put it right. She is currently completing her Level 3 NVQ.
Job Title: Head of People Experience
Joined: 2024
My name is Becky. I live in Stoke sub-Hamdon with my husband and child.
As Head of People Experience, I am a ‘Dementia friend’ and have many years of experience in the Health sector. The welfare of others is at the heart of who I am. So that our amazing Care professionals can provide the excellent care we expect for you, they support and care for them with a smile, an ear and an open heart. We are all a part of this life together so let's make it the best it can be.... and then some.
Job Title: Finance Administrator
Joined: 2021
I started working for Home Instead as Finance & Administration Assistant in October 2021, having previously worked in Complex Care as an HCA. I have 28 years of admin experience so this job gives me the best of both worlds.
I have worked previously for Architects, the Ministry of Defence, a Housing Association, NATO in Brussels, Insurance Brokers, Spinal Homecare and also ran a pub with my brother.
Job Title: Scheduler
Joined: 2023
I started working for Home instead of in July 2023 but before this, I had extensive experience working in home care. I have always loved working with people to help them stay in their own homes for as long and as independently as possible.
I am passionate about helping people remain in their homes, where they feel safe & in control of their daily needs all within a familiar environment.
Since working for Home Instead, it has been very clear to see the care and compassion that the Care Professionals have for the clients that they visit on a daily basis and the fact that they will always go that extra mile to solve a problem and feel that everything is achievable if we work together as a team. I'm looking forward to starting my journey here and being part of the Home Instead family.
Job Title: Senior Care Professional
Joined: 2024
I am from Romania, I moved to England 8 years ago and I enjoy going to the seaside here in England as in Romania our sea is 20 hours away from where I live. I lived in Transylvania in Romania and yes I have visited Dracula Castle a few times. I started working in care when I moved to England! I love my job and I have worked with adults with autism and disability for 5 years which I loved! I started at Home Instead at the start of 2024, I love the professionalism and the approach Home Instead has for person-centred care!
Job Title: Field Care Supervisor
Hi, I’m Julie, the new Field Care Supervisor at Home Instead. I’ve worked in the health sector for many years and have always enjoyed being out in the community, supporting patients and their families. For the last five years, I’ve been part of the Hospice care team in Devon, which was a deeply rewarding experience.
As a true Devonian, I love the countryside and spend a lot of time outdoors with my little dog, Yarak, who keeps me active with our twice-daily walks! When I’m not walking, you’ll often find me cycling or swimming.
Job Title: Field Care Supervisor
I'm Vicky, a new Field Care Supervisor for Home Instead in Yeovil. I live in Langport with my mum, brother, and a very spoilt dog called Gracie.
I have worked in the healthcare sector for around 3 years and have previously worked with Dementia patients, elderly patients, and adults with learning disabilities. This has been in a mix of different environments such as Care Homes, assisted living, and domiciliary care. Working with clients in their homes has become a passion of mine as you can see that the clients are happy to be in their familiar surroundings while being able to receive the support that they require to be healthy and safe. I find working in health care very rewarding and love nothing more than helping people and making people smile.
In my spare time, I enjoy walking my dog - whenever and wherever we go she always gets a new toy! I also enjoy crochet and doing puzzles. I always make time for family and enjoy going to see my nan.
Job Title: Marketing Coordinator
Joined: 2024
I am the newly joined marketing coordinator, with over five years of experience in the health and social care industry. Before my tenure at the home care company, I refined my skills at a digital marketing agency in India, where I managed a diverse portfolio of brands.
Outside work, I enjoy outdoor sports, especially cricket and volleyball, spending time with my family, and trying Indian restaurants in Yeovil and nearby towns. Using my experience in social care and digital marketing, I wish to contribute to the growth of Home Instead Yeovil to the next level.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Home Instead (Yeovil, Sherborne & Bridport) Homecare, Live in Care & Safety Systems to verify any information. View our terms and conditions. Home Instead (Yeovil, Sherborne & Bridport) Homecare, Live in Care & Safety Systems has a Platinum Service – more info.