CCK Support Ltd

Unit 1, Wealden Forest Park, Herne Common, Herne Bay CT6 7LQ
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9.2 4 Reviews
  • CCK Support Ltd, Herne Bay
CCK Support is a home care agency with support packages tailoring to the needs of the Service User. The team of carers are highly trained, caring, compassionate and help the Service Users in whatever they need. Every Service User has a Senior Support Worker to look after their package. If you would like to book a consultation please do. They operate in the Whitstable, Herne Bay and surrounding areas.

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Care Provided by CCK Support Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • CCK Support Ltd
  • Person in charge
  • Denise Byron (Registered Manager)
  • Admission Criteria
    • Stairs

Funding & Fees Guide for CCK Support Ltd

  • Prices

  • Social Rates (Monday-Friday 7am-6pm)
    30 minutes = £16.46
    45 minutes = £21.86
    Hourly = £26.82


    Unsocial Rate (Monday-Friday 6pm-7am and all Weekend)
    30 minutes = £19.36
    45 minutes = £24.74
    Hourly = £29.70

  • Sleeping night = £26.82 per hour (10pm-7am)
    Bank Holidays = One and a half times of usual visit rate
    Christmas Day, Boxing Day and New Years Day = Two times usual visit rate

CCK Support Ltd Reviews (4)

9.2

CCK Support Ltd has a Review Score of 9.2 (9.207) out of 10, based on 4 reviews in the last 2 years. Over all time CCK Support Ltd has 4 reviews.

Overall Experience

  • 4
  • 0
  • 0
  • 0
  • 0

Date Published

4
4
4
4
0

Review from Tony C (Son of Client) published on 28 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

CCK Support Ltd helped and cared for my mum after a fall that broke her arm.
The team were absolutely fantastic from the initial assessment right through till the end of her care package.
The caregivers were so friendly, and nice, and nothing was too much trouble for them, and the care they gave
was second to none.
No one wants to be in a position where they need this level of personal care, but I can't recommend this company and their staff highly enough, for the kind, personal and professional care that they gave to my Mum. They were flexible when needed to be, to accommodate hospital and GP appointments and always on time,
A big, big thank you to CCK.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Cara T (Cousin of Client) published on 10 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are extremely happy with the care and service that CCK Support Ltd provide.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Judith A (Client) published on 21 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The girls are very good, on time and do everything that is required. They are friendly and very helpful. They make you feel that they are your family and if any problems arise it is sorted right away.

Reply from Paula Steadman, Care Co-ordinator at CCK Support Ltd

Thank you for a lovely review, we aim to do the best we can for all of our clients.


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Care / Support

Management

Treated with Dignity

Value for Money

Review from E W (Client) assisted by family/friend published on 15 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The support I receive is very good. All the staff are helpful and friendly. They make sure all my needs are met. If there are any concerns they communicate with the family.

Reply from Paula Steadman, Care Co-ordinator at CCK Support Ltd

Thank you for your fabulous feedback, much appreciated.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.2 (9.207)

Overview of Review Score

The Review Score of 9.2 (9.207) out of 10 for CCK Support Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.957 for CCK Support Ltd is calculated as follows: ( (22 Excellents x 5) + (1 Goods x 4) ) ÷ 23 Ratings = 4.957

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for CCK Support Ltd is based on 4 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 = 4.25

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 15 Jan 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about CCK Support Ltd

What Type of Services does CCK Support Ltd offer?

CCK Support Ltd offers Home Care.

How many Carers does CCK Support Ltd employ?

CCK Support Ltd employs 26 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact CCK Support Ltd to verify any information. View our terms and conditions. CCK Support Ltd has a Platinum Service – more info.