She was always cheerful and had time to chat and make my parents feel relaxed.
S S (Son of Client)
They are a very hardworking team led by a very good management structure.
Philip S (Client)
They have her best interests at the heart of all they do and the change in my aunty is clear to see
Julia H (Niece of Client)
We base all of our services on hourly visits with a min 4 hr service order.
Monday to Friday
1 hour £37.50
WAKE IN NIGHT £37.500 Per Hour
SLEEP IN NIGHT 10PM TILL 7AM £205.00
Saturday and Sundays
1 hour £39.50
WAKE IN NIGHT £39.50 Per Hour
SLEEP IN NIGHT 10PM TILL 7AM £205.00
All fees are based on assessment and dependency needs.
We operate on a minimum of 4 hrs per week service order.
As a service, we do not provide 30 or 15-minute visits unless it is in addition to a current service order
For any short-term packages, we charge a £50.00 admin fee. All short term adhoc care packages we take the payment in advance.
Invoices are taken via direct debit on a fortnightly basis.
we charge a double rate pay on Xmas day, Boxing Day and New Years day only.
Wright Care at Home has a Review Score of 9.7 (9.708) out of 10, based on 18 reviews in the last 2 years. Over all time Wright Care at Home has 40 reviews.
Review from D W (Client) assisted by family/friend published on 13 March 2025
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Reply from Samantha Wright, Care Director at Wright Care at Home
Thank you for taking the time to leave your kind words. It is our pleasure to support you with two visits a day. We are really glad to hear that the care you receive meets the needs you require. Please do always contact us should we be able to support you any further. We will feedback your kind words to the team who visit.
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Review from M G (Client) assisted by family/friend published on 10 March 2025
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Reply from Samantha Wright, Care Director at Wright Care at Home
Thank you for taking the time to leave us a review. We are really pleased your carers go the extra mile. It's a pleasure to provide your care.
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Review from K S (Client) published on 9 September 2024
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Reply from Samantha Wright, Care Director at Wright Care at Home
Thank you for taking time to leave us a review. It's always really valuable for us to look at how we can continue to provide a high level of care and also develop our teams whilst giving them recognition for the work they carry out. It was our pleasure to be able to support you in your recovery. We pride ourselves on the carers we employ so are really pleased to hear they were so attentive.
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Review from Liam O (Son of Client) published on 25 June 2024
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Reply from Samantha Wright, Care Director at Wright Care at Home
Thank you for taking the time to leave us a review. We are delighted that you and your father are very happy with the support and that you chose us to support him in his own home. We will pass on your kind words to his key care team who will really appreciate these kind words. It's a pleasure to enable those in our community to stay at home and to still meet their goals in a safe, independent environment.
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Review from Sara G (Niece of Client) published on 11 June 2024
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Reply from Samantha Wright, Care Director at Wright Care at Home
Thank you Sara for your kind words. It has been such a pleasure to support your uncle and the carers will miss these visits greatly. We are delighted that you found the care to be exceptional and we are so grateful you chose us to support him. We will pass on all of your words to the care team. Please do contact us at any time in the future if we can help again.
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Review from A N (Sister of Client) published on 7 February 2024
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Reply from Samantha Wright, Care Director at Wright Care at Home
Thank you for your kind words, it was our pleasure to support your sister. She is extremely missed in our carer's days. We always loved listening to her pastimes and her love of making jams and marmalades. She had such a beautiful service and we feel honoured to of been part of that too. Such a treasured customer who we will fondly always remember.
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Review from G B (Husband of Client) published on 24 January 2024
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Reply from Samantha Wright, Care Director at Wright Care at Home
Thank you so much for taking the time to leave us this lovely review. We are delighted that you had such a wonderful experience with us. Our care team really enjoyed their visits caring for your wife and she is greatly missed. It was our pleasure.
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Review from Ruth P (Next of Kin) published on 22 December 2023
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Reply from Sarah Poulton, Registered Care Manager at Wright Care at Home
Thank you very much for your kind words, I have passed these onto the team involved in his care. It was a pleasure to be able to support you and you brother and we wish you all the best and a Merry Christmas to you too.
Thanks again.
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Review from L D (Daughter of Client) published on 17 October 2023
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Reply from Sarah Poulton, Registered Care Manager at Wright Care at Home
Thank you for taking the time to send in a review of our services. We are all wishing your mother the best. We will pass on your kind words to her key team.
Many thanks.
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Review from N M (Husband of Client) published on 4 September 2023
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Reply from Sarah Palmer, Registered Care Manager at Wright Care at Home
Thank you so much for taking the time to review our services to you. We really value your thoughts on the care you receive and are so pleased to hear how happy you are with Wright Care at Home as a whole.
We value our team and I will be passing on your wonderful comments to them.
Thank you again,
Sarah.
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Review from Angela H (Client) published on 4 September 2023
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Reply from Sarah Poulton, Registered Care Manager at Wright Care at Home
Thank you so much for taking the time to review our service, it is very much appreciated and will help others looking for care and support in their own home.
I am pleased you value your care team so much and you feel impressed with the service you receive. I will pass your words onto the care team.
Thank you.
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Review from G C (Client) published on 8 August 2023
Submitted via Postal Card •
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Reply from Sarah Poulton, Registered Care Manager at Wright Care at Home
Thank you so much for taking the time to review our services. It has been a pleasure to have supported you when you needed it and great to see you at a point where you no longer need us too. Wishing you all the best, from all your Wright Care at Home team.
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Review from E A (Daughter of Client) published on 15 May 2023
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Reply from Sarah Poulton, Registered Care Manager at Wright Care at Home
Thank you for your review. It has been an honour and pleasure to be able to care for your stepmother and I know all of her team would agree with that. We are thrilled you found our service so effective and responsive in certain times of extra need also, this is what we strive to be able to do.
We wish you all the best and do keep in touch, I know the care team would love to hear how she is getting on moving forward.
Kindest regards.
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Review from Jill B (Wife of Client) published on 15 May 2023
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Reply from Sarah Poulton, Registered Care Manager at Wright Care at Home
Thank you so much for taking the time to write a review for us. Since this review was written we have resolved the issue of you feeling like you would need to leave our services as the clinical/financial needs changed - we are thrilled we can now provide double the care to you and that we can now move forward with a new care plan. We always take care/customer compatibility seriously and we hope that with the new care plan changes we can resolve any mis-matches that had previously happened whilst we were in the initial stages of care provision.
Again, thank you, as all feedback we receive, we really do listen to and act upon it.
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Review from Anna K (Daughter of Client) published on 29 April 2023
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Reply from Samantha Wright, Care Director at Wright Care at Home
Anna these words are so cherished by all of us. It was such a pleasure and honour to help her and all of you. Care is about the individual and changing whatever we possibly can to provide the best and we are so priviledged to of been asked to do this for you. We loved and looked forward to the times we spent with your mum and all of you and meeting her needs was our pleasure. We are so pleased you had the best experience as we believe everyone deserves and really appreciate these words. It means so much to all of us. Our thoughts are with you all and we so hope you stay in touch.
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Review from Mark B (Nephew of Client) published on 29 March 2023
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Reply from Samantha Wright, Care Director at Wright Care at Home
Thank you for taking the time to leave this review. It was our pleasure to support your Uncle and what a remarkable life he had. We will pass on these kind words to the carers involved in supporting his care and the management team who were also involved. It was our honour
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Review from Paul M (Nephew of Client) published on 28 March 2023
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Reply from Samantha Wright, Care Director at Wright Care at Home
Thank you for your kind words and the time given to leave this review. Your aunt was an absolute pleasure to care for and is very much missed by her care team. We have fond memories of the times we supported her and your Uncle too and were honoured to of supported her needs. We will ensure these words are passed on to her carers. Thank you again
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Review from Priscilla P (Wife of Client) published on 20 March 2023
Submitted via Postal Card •
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Reply from Samantha Wright, Care Director at Wright Care at Home
Thank you for your kind words, we will pass these on to the carers involved. it was a pleasure to support you and your husband. We are pleased you found the management and the set up of the service efficient. These words mean a great deal to us - thank you again.
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Review from David A (Client) published on 8 March 2023
Submitted via Website •
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Reply from Samantha Wright, Care Director at Wright Care at Home
Thank you David for your kind words, It's lovely to hear that you are getting on so well with the carers. We know she enjoys these visits each week. We take all feedback on board and have hopefully already taken steps to reduce the confusion from the initial paperwork also. We look forward to continuing to provide a high standard of care to you and your wife. Thank you again
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Review from Dinah P (Wife of Client) published on 21 November 2022
Submitted via Website •
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Reply from Samantha Wright, Care Director at Wright Care at Home
Thank you for your lovely review and for taking the time to write this. It was our absolute pleasure and also wonderful for the carers to get to know you also. We hope he is well and should you ever need us in the future please do not hesitate to contact us. The carers became very fond of these visits. We will pass your kind words on to the team.
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The Review Score of 9.7 (9.708) out of 10 for Wright Care at Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 18 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.708 for Wright Care at Home is calculated as follows: ( (80 Excellents x 5) + (21 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 106 Ratings = 4.708
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Wright Care at Home is based on 17 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 26 Sep 2020
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Job Title: Founder, Director and Nominated Individual
Joined: 2016
I’ve worked in Health and Social Care for the last thirteen years, in a variety of settings gaining a wealth of experience. I started as a care support worker delivering home care and then worked my way through the ranks of management to where I am now.
I have a background in customer service. I was a manager of a retail store in Stamford before moving to find a more rewarding career in Health and Social Care.
After working in a variety of care settings I had always had a passion and determination to set my very own care company up providing a wide range of services within my home town.
First hand knowing what good practice is I have always strived on delivering the best customer service. In 2016, I achieved a personal dream and I am fully committed to ensuring ‘Wright Care at Home’ provides a high standard of care, continuity and service to all our customers. Not only that but ensuring I have the best team to make sure this happens.’
Wright Care at Home is a small family run business. It was set up in January 2016 by my late father Simon Wright and myself. Unfortunately 2 years into our journey we lost Simon our co-founder in an accident. After personally witnessing what person-centred care should look like, I strive on to keep his ethos alive within the company.
He would be proud of how far we have come today.
My role is to support my management team and ensure they have all the tools and passion to continue delivering a great service and also to keep the compassion at the heart of all they do.
Since the birth of my twin daughters, I support the drive of the business forward with new innovative ideas and ensure standards are maintained. This is my dream and I'm excited for what the future holds for all of us.
Job Title: Admin Director
Joined: 2016
Margie has supported the set up of Wright Care at Home with her wealth of experience in administration and her excellent organisation skills.
I have been involved in Customer Service Industries for most of my working life. This, coupled with an early family involvement with St. John Ambulance set me up perfectly for supporting my step-daughter, Samantha in establishing Wright Care at Home.
I currently work on the “mechanics” of the Business. Premises, equipment, advertising etc. I am also the Nominated Individual for Wright Care at Home meaning I am to available to staff members in order to support them with their chosen careers.
Job Title: Registered Care Manager - Safeguarding Lead
Joined: 2016
My calling for care came at a young age when I saw a loved one receive such attentive care and support whilst battling through their journey with cancer. It was at this point I knew I was destined for the industry.
I have worked for over 15 years in various care support roles across different settings, including elderly, palliative, learning disabilities and dementia care.
When my good friend, Sammy, started to create this company, I knew that is where I needed to be. I started in 2016 when the company was founded, and I have not looked back since. My role as a carer and the previous experience I had behind me quickly enabled me to work hard through the ranks, from Care Supervisor to Deputy Manager and now where I currently am, being the Registered Care Manager.
Every day I am proud of the ethos we uphold and that I play even a small part in that. We have been through many highs and hard times emotionally since opening the doors in 2016 but I believe that has made us all stronger and even more focused to carry on the amazing, high-quality service that we do. I feel blessed to be where I am to support, encourage and mentor our incredible Wright Care at Home family.
Job Title: Training Manager
Joined: 2022
I joined Wright Care at Home in January 2022 and am very excited to take their training programme forward, upskilling the team and also learning from them as they all have gained substantial skills and knowledge during their careers.
I have worked with older people in various settings for over 35 years, starting off as a nurse, and moving on to Care home and Day centre management, as well as a spell in housing managing the independent living service, supporting older people in their own homes.
Moving into training seemed a natural step for me as I enjoy sharing my knowledge and skills and watching people learn and grow in confidence as they learn new skills.
I am a mum to 5, Nanny to 8, and if you haven’t guessed by now, my family are my world.
Job Title: Care Ambassador
Joined: 2016
I’ve worked for Wright Care at Home from the beginning. I always remember my ‘Mum’ telling me there is no point in doing a job if you don’t enjoy it.
I can honestly say the work I do does not feel like a job, I absolutely love every minute.
In the two years I have worked for ‘Wright Care at Home’, I have achieved so many qualifications. All evidenced with a certificate. I love certificates! but my proudest moment and achievement is my recently awarded level 3 Diploma in Health and Social Care.
We are not just a team here, but a family. I was so overwhelmed when I was approached from my Manager encouraging me to apply for an ambassador senior role. I feel honored to be in this role, I sat through a grueling interview and then my Manager Sammy at the end said I already knew you would fit the role.
I have utter determination, respect, trust for everyone in my team, for all I do and most of all my customers who I provide care to.
I am so proud of my career here and would never look back.
Job Title: Care Worker
Joined: 2016
I have been a carer for almost nine years now and joining Wright Care at Home is the best move I’ve ever made.
Their ethos, compassion, support and dedication shines through.
I have always been content to stay in this position but when I was given the opportunity to carry these attributes to new recruits and existing team colleagues to become an ambassador for the Company, how could I turn it down.
I love giving all my knowledge and experience to others, to watch them grow and flourish with such an outstanding Company. The close team work are what makes us unique and long may it continue.
Job Title: Care Ambassador
Joined: 2021
Nich joined us in 2021 as a care worker supporting one of our complex care needs customers. He quickly joined the senior team where he has been able to transfer his skills from a background working in law and previous experience in care settings.
Job Title: Care Worker - Stamford
Joined: 2017
I work in home care because I want to help vulnerable people to be able to stay in their own homes around their loved ones. I love meeting all our different customers as they all have so many different personalities. I love working for wright care at home because I believe they are the best care company!!!
Job Title: Bank Care Worker Stamford and Bourne
Joined: 2018
When my daughter Samantha set ‘Wright Care at Home’ with the help and support from her late father ‘Simon Wright’ I couldn’t have been more proud as she had worked so hard for her dream.
When I moved back from Suffolk and found I had a few hours in the evening spare she suggested I might enjoy a bit of bank work to help when needed in the community. I wasn’t quite sure I could still do it as I hadn’t delivered care since my late teens. How wrong I was I love it. The customers were and are lovely and it’s nice to hear about their lives and families and to cook suppers for them that they enjoy and look forward to. I know I make a difference.
Wright Care at Home is a person-centred company that goes above and beyond and I am delighted to be part of this family team and would highly recommend it to those who may be retired but have a few hours to spare to come to join this team.
You won’t be disappointed.
Job Title: Care Worker - Stamford
Joined: 2020
I started working for Wright Care in January 2020 and had no care experience, to be honest, I didn’t know whether I would even be able to fulfil my role, however, after the training and support from my colleagues, I knew this was the job for me.
I love making a difference in a positive way to the customers I visit and it helps them to stay living independently in their own homes.
I am proud to be a member of the Wright Care team.
Job Title: Care Worker - Stamford
Joined: 2020
I joined Wright Care at home in September 2020, in between lockdowns. It’s been a roller coaster year for us all and after losing my job at Alternatives, which offered a pregnancy and infant loss bereavement service, I was unsure of which way to turn within my career. After seeing a job advert for Wright Care at home I applied and straight away felt at home and excited to begin my journey after the job offer and I felt at home straight away. I now say I should have been doing this years ago and being a carer is more than a job to me.
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