She was always cheerful and had time to chat and make my parents feel relaxed.
S S (Son of Client)
They are a very hardworking team led by a very good management structure.
Philip S (Client)
They have her best interests at the heart of all they do and the change in my aunty is clear to see
Julia H (Niece of Client)
We base all of our services on hourly visits with a min 4 hr service order.
Monday to Friday
1 hour £37.50
WAKE IN NIGHT £37.500 Per Hour
SLEEP IN NIGHT 10PM TILL 7AM £205.00
Saturday and Sundays
1 hour £39.50
WAKE IN NIGHT £39.50 Per Hour
SLEEP IN NIGHT 10PM TILL 7AM £205.00
All fees are based on assessment and dependency needs.
We operate on a minimum of 4 hrs per week service order.
As a service, we do not provide 30 or 15-minute visits unless it is in addition to a current service order
For any short-term packages, we charge a £50.00 admin fee. All short term adhoc care packages we take the payment in advance.
Invoices are taken via direct debit on a fortnightly basis.
we charge a double rate pay on Xmas day, Boxing Day and New Years day only.
Wright Care at Home has a Review Score of 9.7 (9.708) out of 10, based on 18 reviews in the last 2 years. Over all time Wright Care at Home has 40 reviews.
Review from S S (Son of Client) published on 10 November 2022
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Reply from Samantha Wright, Care Director at Wright Care at Home
Thank you so much for these lovely words. We passed this on to the carer who supported your parents and she was blown away.
We are so grateful you chose us as it has been a pleasure.
Do stay in touch and if we can help in the future we are here.
Many thanks again for taking the time to send this wonderful review.
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Review from Christine C (Sister of Client) published on 13 July 2022
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Reply from Sarah Poulton, Registered Care Manager at Wright Care at Home
Thank you for taking the time to write this review, it's greatly appreciated and we always strive to take on board all comments from our customers and their families. It has been a pleasure to provide our care service for your sister over the years and although there were small gripes with the office, I hope we alleviated these with the personal steps we put in place to overcome your sister's hearing and communication barriers. It's really important to us that we constantly improve on our processes and never stand still! I believe your sister empowered us with doing this - we wish her all the best in her new home, the team along with all of us here, will miss her.
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Review from Tim S (Son of Client) published on 6 June 2022
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Reply from Samantha Wright, Care Director at Wright Care at Home
Thank you, Tim, for this lovely review of our care and the carers too. The staff are assets to our team and the wider team really enjoyed their daily visits to your mum. It's always so humbling to hear the kind words of all our customers and their families and nice to pass this on to the carers. We are delighted we could help and provide that support. It's a pleasure for us. Thank you again.
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Review from Carole W (Client) published on 10 February 2022
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Reply from Sarah Poulton, Registered Care Manager at Wright Care at Home
Thank you so much for taking the time to write this review for us. It has been a pleasure to provide you with the support you needed at that time.
Your words mean a lot to us here, enabling people to remain in their own homes for as long as they feel safe to do so is our absolute goal.
We wish you well,
From your Wright Care at Home team
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Review from E R (Daughter of Client) published on 17 January 2022
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Reply from Samantha Wright, Care Director at Wright Care at Home
It was a pleasure to provide care for your mother, such a wonderful lady. We enjoyed her visits and are so humbled to hear your kind words. Thank you for this lovely review. Our thoughts are with you all, and we are glad we could support you all too. We will pass this on to the care team who supported her. Thank you again.
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Review from Philip S (Client) published on 6 January 2022
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Reply from Samantha Wright, Care Director at Wright Care at Home
Thank you so much for your lovely review. It's our pleasure to get to know you and support you to reach your goals and maintain your independence at home. We will pass this to the whole team. Thank you as always for your words and kindness to our team! We agree they are brilliant!
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Review from Harriet B (Daughter of Client) published on 24 August 2021
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Reply from Samantha Wright, Care Director at Wright Care at Home
Harriet, it has been our absolute pleasure to provide support to your Mother. We are so sad to be saying goodbye but hopefully, we can stay in touch. The carers have all formed such a treasured relationship and bond with her and it's been wonderful to ensure she wasn't isolated during the pandemic. We have had some wonderful walks. Please do let us know how she is from time to time and if you ever need us in the future please call. Wishing you all the best and stay safe. We are so pleased we could support her.
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Review from Laura S (Daughter of Client) published on 25 June 2021
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Reply from Samantha Wright, Care Director at Wright Care at Home
It was an absolute pleasure to support your Father and in the short time we got to know him it was a pleasure to be part of your family. We are so thankful we had the opportunity to support you and cannot thank you enough for your kind words.
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Review from Christina A (Daughter of Client) published on 29 March 2021
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Reply from Samantha Wright, Care Director at Wright Care at Home
Thank you for your kind words and for your review. Its been such a hard year and we hope that we have made it a little easier where we can for our customers. Her carers truly have built a wonderful relationship with your Mum and it is a pleasure. Thank you, Christina.
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Review from Julia H (Niece of Client) published on 16 March 2021
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Reply from Samantha Wright, Care Director at Wright Care at Home
Thank you Julia for taking the time to leave a review of the care we provide for your Aunt. It is truly a pleasure providing her care and building on her needs, to ensure she has everything she needs. The team really enjoy supporting her and we are looking forward to the spring and summer to get out and about too. Her best interests are our focus and we look forward to a continuing relationship with her and the family. Thank you again.
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Review from J B (Client) published on 15 February 2021
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Reply from Samantha Wright, Care Director at Wright Care at Home
Thank you for your kind words, we are very thankful to all of our customers during the last 12 months of the pandemic for being patient whilst we overcome unusual challenges. It has been a pleasure to find you a key care team that now matches your preferences and we are delighted to hear you feel they deliver you a high standard of care.
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Review from A N (Niece of Client) published on 28 January 2021
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Reply from Samantha Wright, Care Director at Wright Care at Home
What a wonderful review. Thank you so much. We are so privileged to provide care to your aunt. We will pass this onto our team. Thank you for your feedback.
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Review from Tim S (Client) assisted by family/friend published on 7 December 2020
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Reply from Samantha Wright, Care Director at Wright Care at Home
It was a pleasure to support you. Thank you for your kind words. It's always wonderful to pass on these words to our carers. Please do contact us again in the future should we be able to support you.
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Review from Richard B (Son of Client) published on 23 September 2020
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Reply from Samantha Wright, Care Director at Wright Care at Home
Richard. Thank you so much for taking the time to write these words. He made such an impact on our care team. What a very well-loved Gentleman he was too. We are so pleased we were able to fulfil his wishes and provide that emotional and personal support for him. We are truly blessed in our roles to be able to provide the care we do and he will not be forgotten. Thank you.
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Review from J B (Husband of Client) published on 23 September 2020
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Reply from Samantha Wright, Care Director at Wright Care at Home
Thank you for your lovely words. She most certainly is missed as you are by her lovely care workers. We were so honoured to support your wife and meet you and your family. We are always a phone call away if you ever want to pop by. We often think of you all.
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Review from Julie A (Daughter of Client) published on 28 August 2020
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Reply from Samantha Wright, Care Director at Wright Care at Home
Thank you so much Julie for your wonderful and kind words. We truly miss providing our visits to your Mum. She will be very much spoken of for a long time to come. She had such a lovely sense of humour. Her smile beamed every time we visited and we often enjoyed reminiscing over past times. Please do keep in touch and let us know how she is from time to time. It's has been truly a pleasure to care for her. All the best.
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Review from Jean F (Client) published on 17 August 2020
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Reply from Sarah Poulton, Registered Care Manager at Wright Care at Home
This is wonderful feedback to receive and read, thank you so much. It is a pleasure to be delivering your domestic support to such a high standard, we pride ourselves on our infection control processes especially in the current times. Thank you again for your kind words, I will pass these onto your key worker.
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Review from Rosemary G (Client) published on 14 August 2020
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Reply from Sarah Poulton, Registered Care Manager at Wright Care at Home
Thank you for taking the time to review our services. We appreciate having you as one of our valued customers and are so pleased you are benefiting from the walks outside as well. I will pass your comments onto your key care team as we love to be able to share these wonderful words with them.
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Review from Shirley S (Stepdaughter of Client) published on 23 July 2020
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Reply from Samantha Wright, Care Director at Wright Care at Home
Thank you so much for your kind words, it was such a privilege to provide care to him and his wife. We thought so much of your parents. He was very much loved by our care team. Thank you again.
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Review from Bev B (Daughter of Client) published on 16 July 2020
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Reply from Samantha Wright, Care Director at Wright Care at Home
Thank you so much for your kind words, it was such a pleasure to support your Dad. We are so pleased we were able to support you all and ensure his wishes were met from his discharge home. A wonderful man and it's always so nice getting to know the families of those we deliver care to. Thank you again.
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The Review Score of 9.7 (9.708) out of 10 for Wright Care at Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 18 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.708 for Wright Care at Home is calculated as follows: ( (80 Excellents x 5) + (21 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 106 Ratings = 4.708
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Wright Care at Home is based on 17 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 26 Sep 2020
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Job Title: Founder, Director and Nominated Individual
Joined: 2016
I’ve worked in Health and Social Care for the last thirteen years, in a variety of settings gaining a wealth of experience. I started as a care support worker delivering home care and then worked my way through the ranks of management to where I am now.
I have a background in customer service. I was a manager of a retail store in Stamford before moving to find a more rewarding career in Health and Social Care.
After working in a variety of care settings I had always had a passion and determination to set my very own care company up providing a wide range of services within my home town.
First hand knowing what good practice is I have always strived on delivering the best customer service. In 2016, I achieved a personal dream and I am fully committed to ensuring ‘Wright Care at Home’ provides a high standard of care, continuity and service to all our customers. Not only that but ensuring I have the best team to make sure this happens.’
Wright Care at Home is a small family run business. It was set up in January 2016 by my late father Simon Wright and myself. Unfortunately 2 years into our journey we lost Simon our co-founder in an accident. After personally witnessing what person-centred care should look like, I strive on to keep his ethos alive within the company.
He would be proud of how far we have come today.
My role is to support my management team and ensure they have all the tools and passion to continue delivering a great service and also to keep the compassion at the heart of all they do.
Since the birth of my twin daughters, I support the drive of the business forward with new innovative ideas and ensure standards are maintained. This is my dream and I'm excited for what the future holds for all of us.
Job Title: Admin Director
Joined: 2016
Margie has supported the set up of Wright Care at Home with her wealth of experience in administration and her excellent organisation skills.
I have been involved in Customer Service Industries for most of my working life. This, coupled with an early family involvement with St. John Ambulance set me up perfectly for supporting my step-daughter, Samantha in establishing Wright Care at Home.
I currently work on the “mechanics” of the Business. Premises, equipment, advertising etc. I am also the Nominated Individual for Wright Care at Home meaning I am to available to staff members in order to support them with their chosen careers.
Job Title: Registered Care Manager - Safeguarding Lead
Joined: 2016
My calling for care came at a young age when I saw a loved one receive such attentive care and support whilst battling through their journey with cancer. It was at this point I knew I was destined for the industry.
I have worked for over 15 years in various care support roles across different settings, including elderly, palliative, learning disabilities and dementia care.
When my good friend, Sammy, started to create this company, I knew that is where I needed to be. I started in 2016 when the company was founded, and I have not looked back since. My role as a carer and the previous experience I had behind me quickly enabled me to work hard through the ranks, from Care Supervisor to Deputy Manager and now where I currently am, being the Registered Care Manager.
Every day I am proud of the ethos we uphold and that I play even a small part in that. We have been through many highs and hard times emotionally since opening the doors in 2016 but I believe that has made us all stronger and even more focused to carry on the amazing, high-quality service that we do. I feel blessed to be where I am to support, encourage and mentor our incredible Wright Care at Home family.
Job Title: Training Manager
Joined: 2022
I joined Wright Care at Home in January 2022 and am very excited to take their training programme forward, upskilling the team and also learning from them as they all have gained substantial skills and knowledge during their careers.
I have worked with older people in various settings for over 35 years, starting off as a nurse, and moving on to Care home and Day centre management, as well as a spell in housing managing the independent living service, supporting older people in their own homes.
Moving into training seemed a natural step for me as I enjoy sharing my knowledge and skills and watching people learn and grow in confidence as they learn new skills.
I am a mum to 5, Nanny to 8, and if you haven’t guessed by now, my family are my world.
Job Title: Care Ambassador
Joined: 2016
I’ve worked for Wright Care at Home from the beginning. I always remember my ‘Mum’ telling me there is no point in doing a job if you don’t enjoy it.
I can honestly say the work I do does not feel like a job, I absolutely love every minute.
In the two years I have worked for ‘Wright Care at Home’, I have achieved so many qualifications. All evidenced with a certificate. I love certificates! but my proudest moment and achievement is my recently awarded level 3 Diploma in Health and Social Care.
We are not just a team here, but a family. I was so overwhelmed when I was approached from my Manager encouraging me to apply for an ambassador senior role. I feel honored to be in this role, I sat through a grueling interview and then my Manager Sammy at the end said I already knew you would fit the role.
I have utter determination, respect, trust for everyone in my team, for all I do and most of all my customers who I provide care to.
I am so proud of my career here and would never look back.
Job Title: Care Worker
Joined: 2016
I have been a carer for almost nine years now and joining Wright Care at Home is the best move I’ve ever made.
Their ethos, compassion, support and dedication shines through.
I have always been content to stay in this position but when I was given the opportunity to carry these attributes to new recruits and existing team colleagues to become an ambassador for the Company, how could I turn it down.
I love giving all my knowledge and experience to others, to watch them grow and flourish with such an outstanding Company. The close team work are what makes us unique and long may it continue.
Job Title: Care Ambassador
Joined: 2021
Nich joined us in 2021 as a care worker supporting one of our complex care needs customers. He quickly joined the senior team where he has been able to transfer his skills from a background working in law and previous experience in care settings.
Job Title: Care Worker - Stamford
Joined: 2017
I work in home care because I want to help vulnerable people to be able to stay in their own homes around their loved ones. I love meeting all our different customers as they all have so many different personalities. I love working for wright care at home because I believe they are the best care company!!!
Job Title: Bank Care Worker Stamford and Bourne
Joined: 2018
When my daughter Samantha set ‘Wright Care at Home’ with the help and support from her late father ‘Simon Wright’ I couldn’t have been more proud as she had worked so hard for her dream.
When I moved back from Suffolk and found I had a few hours in the evening spare she suggested I might enjoy a bit of bank work to help when needed in the community. I wasn’t quite sure I could still do it as I hadn’t delivered care since my late teens. How wrong I was I love it. The customers were and are lovely and it’s nice to hear about their lives and families and to cook suppers for them that they enjoy and look forward to. I know I make a difference.
Wright Care at Home is a person-centred company that goes above and beyond and I am delighted to be part of this family team and would highly recommend it to those who may be retired but have a few hours to spare to come to join this team.
You won’t be disappointed.
Job Title: Care Worker - Stamford
Joined: 2020
I started working for Wright Care in January 2020 and had no care experience, to be honest, I didn’t know whether I would even be able to fulfil my role, however, after the training and support from my colleagues, I knew this was the job for me.
I love making a difference in a positive way to the customers I visit and it helps them to stay living independently in their own homes.
I am proud to be a member of the Wright Care team.
Job Title: Care Worker - Stamford
Joined: 2020
I joined Wright Care at home in September 2020, in between lockdowns. It’s been a roller coaster year for us all and after losing my job at Alternatives, which offered a pregnancy and infant loss bereavement service, I was unsure of which way to turn within my career. After seeing a job advert for Wright Care at home I applied and straight away felt at home and excited to begin my journey after the job offer and I felt at home straight away. I now say I should have been doing this years ago and being a carer is more than a job to me.
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